Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more
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See what reviewers are saying
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more
Company replied
Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more
Company details
Contact info
Level 6, 473 Bourke Street , 3000, Melbourne, Australia
- 1800 184 284
- info@ibuildnew.com.au
- ibuildnew.com.au
Hasn’t replied to negative reviews
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Helpful
U do not build where I want to build. But u are going to find out who does and some prices thank u
Salesman was very kind and knowledgeable
Easy to deal with.
Easy to deal with.
Received calls from builders
Still working through all the options
Quick response
All bluster and just talk,
All bluster and just talk,
Had 3 builders notify me that they would call , and no one did or has since .
Rather sad as I represent a client who has a genuine new house requirement to build .
Greg
Great service
Great service, understood requirements, got me in touch with multiple builders in no time
your employee was very helpful.
Great service
Helpful staff and prompt response
Polite and promised to get sales…
Polite and promised to get sales consultant to call me the same day.
Great service
I was pleasantly surprised at the efficiency and call back within 48 hrs. Amid my stress, I was listened to, and my requirements were all correctly documented and passed on
Timely response to my online enquiry…
Timely response to my online enquiry and taking note of my request.
Was very easy to speak with and gave…
Was very easy to speak with and gave good advice.
First time building and made me feel much more confident in the process.
Really quick call back
Really quick call back, listened to what we are looking for and forwarded this accurately to potential builders. Great initial service.
prompt service
The guy is very nice and can feel he is…
The guy is very nice and can feel he is really interested to help us find a new home a good one but needs more time to learn about the place he is trying to sell to us 😊
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