iBoysoft Reviews 194

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the application effective and easy to use, especially for data recovery, with some successfully retrieving important files they thought were lost. People appreciate its user-friendly interface and the ability to recover a large number of photos and other data quickly. Several users highlighted its reliability and seamless operation, particularly for managing BitLocker-protected drives and connecting to various external storage devices. However, some people were dissatisfied with the application's instability, reporting frequent crashes and difficulties with installation or opening the app on their MacBooks. A significant number of users experienced issues with external drives reverting to read-only status or being unable to enable write access, leading to frustration and inability to transfer files. Additionally, some found the instructions for uninstalling unclear, the free trial non-functional, or the software not working as expected on newer macOS versions, with some reporting system freezes.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers reporting that the product worked quite... See more

User experience

Consumers find the user experience to be ambiguous, with many reporting issues such as the app not opening,... See more

Application

People report ambiguous experiences with the app, with some finding it works really well and praising its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ran into a scary situation where my external SSD got corrupted. It showed up on my Mac, but the files took forever to load and sometimes nothing opened at all. I had a lot of personal fi... See more

Company replied


Company details

  1. Software Company

About iBoysoft

Written by the company

iBoysoft is committed to data security, disk management efficiency and productivity improvement on Windows & Mac.

As a pioneering and innovative developer, iBoysoft strives to provide simple yet effective solutions for individuals and businesses worldwide with advanced technologies.

iBoysoft provides Windows data recovery, Mac data recovery, BitLocker data recovery, NTFS for Mac, BitLocker for Mac, disk clone, etc. software.

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3.2

Average

TrustScore 3 out of 5

194 reviews

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Rated 1 out of 5 stars

No structure hard to understand

No structure hard to understand

14 August 2024
iBoysoft logo

Reply from iBoysoft

We sincerely apologize for the unpleasant experience when using iBoysoft NTFS for Mac. No structure? Do you understand iBoysoft NTFS for Mac is used to solve NTFS drive read-only on Mac? Our support will contact you, please keep the updates.

Rated 1 out of 5 stars

Product was not able to recover my data…

Product was not able to recover my data after multiple attempts going through every mode of recovery they have & they refused refund after only having the product a day. terrible product I do not recommend

1 August 2024
iBoysoft logo

Reply from iBoysoft

We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery. After receiving the refund request from you, our support has replied you and provided the solution ASAP, but up to now, our support has not received any reply from you, please reply and keep the updates.

Rated 2 out of 5 stars

RAW HDD Recovery doesn't work

RAW HDD Recovery doesn't work!
even though, the data from RAW HDD could be restored to other HDD, but the RAW HDD remain unusable.

5 August 2024
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Reply from iBoysoft

We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery. RAW drive repair is used to repair the corrupted file system so that you can save the data recovery time. When the file system is seriously damaged beyond repairing, the only way is to recover data with Data Recovery module built-in iBoysoft Data Recovery. After ensuring the recovered data can be opened, you can format this RAW drive and make it working again. If you need any help, please feel free to contact our tech support: support@iboysoft.com.

Rated 5 out of 5 stars

Does the work

Does the work! My USB Key is physically damaged with repeated "Media is not accessible. Media is write protected" error. I can read the key the using RAW DRIVE RECOVERY option and recuperate some files.

16 August 2024
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Reply from iBoysoft

Thanks for sharing your good experience when using iBoysoft Data Recovery to recover data from inaccessible USB key.

Rated 5 out of 5 stars

Excellent service and did exactly what…

Excellent service and did exactly what I needed - recovered the data I had lost in a software crash.

16 July 2024
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Reply from iBoysoft

Thanks for sharing your good experience when using iBoysoft Data Recovery to recover data lost in a software crash.

Rated 3 out of 5 stars

Recovered files...not exactly.

After numerous attempts to resolve my issue with your customer service technicians, I am sorry to say that they are still unable to resolve the problem.
It cost me $158.00 in CDN funds to download your software, but I still cannot open my recovered files. I appreciate the help your team has been given me, but as it is now over one week since activated, I am losing confidence that my files will be forever lost.

30 July 2024
iBoysoft logo

Reply from iBoysoft

Our tech support team is providing tech support for you, please keep the updates in the email.

Rated 5 out of 5 stars

Perfect

I sent my hdd to a computer store and they charged me 90€ just for restoring 700gb (out of 4tb lost) and with no naming at all.

iBoysoft saved everything (3,9 tb out of 4tb) and perfectly. Thanks!

26 July 2024
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Reply from iBoysoft

Thanks for sharing your good experience when using iBoysoft Data Recovery.

Rated 5 out of 5 stars

Lifesaver!! :-)

Thanks to the software, I was able to save all the data on my defective hard drive. Many thanks!!

27 July 2024
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Reply from iBoysoft

Thanks for sharing your good experience when using iBoysoft Data Recovery.

Rated 1 out of 5 stars

Worst product ever

26 July 2024
iBoysoft logo

Reply from iBoysoft

We sincerely apologize for the unpleasant experience when using iBoysoft product. According to our refund policy statement, your order has been refunded. In your case, our product team has found the reason and will improve our product.

Rated 5 out of 5 stars

Thank you!!!

I can't thank you enough!! I didn't even have to use the data recovery my raw drive was fixed with every single thing (files and folders) the exact same as it was before I accidently cleaned it using cmd!!! Thank you so much will definitely recommend to people with raw USB drives with data on it!!!

24 July 2024
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Reply from iBoysoft

Thanks for sharing your good experience when using iBoysoft Data Recovery.

Rated 5 out of 5 stars

I recently uploaded BigSur on my macOS…

I recently uploaded BigSur on my macOS which completely screwed my computer. I sent it in to a data recovery team which was unable to recover my data as it was encrypted and the passwords I gave were not working. I decided to take my computer home and do it myself. I had no disk found - a folder with a question mark - so I booted up in recovery mode, and after extensive research to data recovery, came across iboysoft and used their terminal code to look for my lost data. I found it, I paid for this service, I recovered my data, all works well. Cannot thank this software enough for giving me a second chance where I failed to backup my system. Now I have everything on an external hard drive. Truly recommend! I have no experience in the technical world but this was helpful. If you’re concerned, use their deep scan process to detect if your files are there, if they are, then pay for it, and recover your missing drive with the data!!

FYI: it’s a long time to perform the deep data scan and recovery process. But if your lost files are valuable, it’s worth it and if the lost data is there, iboysoft will find it.

30 May 2024
Unprompted review
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Reply from iBoysoft

Thanks for sharing your good experience when using iBoysoft Data Recovery to recover data from unbootable Mac which was encrypted.

Rated 1 out of 5 stars

This is not Bitlocker Data Recovery…

This is not Bitlocker Data Recovery Software as stated. You need the password. If you have the password then you would not need this software.

22 May 2024
Unprompted review
iBoysoft logo

Reply from iBoysoft

We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery. In your case, you need a BitLocker password recovery software, instead of a data recovery software. Besides, there is no data recovery software which can break into a BitLocker encrypted drive without password or recovery key.

BitLocker data recovery function in iBoysoft Data Recovery is used to recover data from inaccessible, failed, corrupted, deleted or lost BitLocker encrypted partition after supplying the password or recovery key, these information was shown in iBoysoft Data Recovery main interface and product page, you can check it.

Rated 5 out of 5 stars

It worked!

What can I say, it worked!
After 'losing' just over half a million images (my last 10 years work) on a Lacie hard drive that just went kaput, I went straight to a computer expert who spent four days recovering the data with 'specialist' software. When I got it back, I found the images had been saved to one folder without file names, or meta data etc. Half a million pictures mixed together without any reference to sort them! So out of desperation, I went online and found the iBoy thing, signed up and ran it. Much to my amazement, delight and relief it has recovered the entire catalogue of images, with file names and all sorted into their original folders!

4 April 2024
Unprompted review
iBoysoft logo

Reply from iBoysoft

Thanks for sharing your good experience when using iBoysoft Data Recovery to recover data from a Lacie hard drive.

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