Ibotta Reviews 3,740

My concern was handled quickly and to my satisfaction through Chat. I was understood easily and with little elaboration.

I’ve been using Ibotta for years! The site itself works well and the rebates are paid promptly. However, the dollar amounts of the rebates have fallen sharply over the last year. In a time of economic hardship, it’s really disappointing.

The best part of having to request a missing Ibotta credit was that it landed in the lap of Cruzel, who promptly resolved the issue.

John and Ciera have wonderful customer service skills!

John has helped me greatly!

Offers should be available without having to click on every single one. It is a royal pain to have to look through the list for every store one shops at and click an offer. Just make them all automatic if the item is purchased! Also don't take away offers that state you can use it for more than one after a person just purchased one. I used at offer for one item at one store and bought the same item at another store. The offer is still on the liquor store but not the King Soopers. It was there when I walked in to the store because I checked.

I really enjoy this site. I have used this quite a bit especially in the laundry and health dept. I am using this as a little savings account for emergencies. It is very easy to use for non technological people.

Ibotta has the BEST customer service!! They are always very helpful and quick to answer questions/concerns.

Today Gerald helped me and was very kind and knowledgeable.

THANKS IBOTTA!!!

Awesome customer Service!

Its nice to get notifications that you got cash back

I absolutely love Ibotta. I have withdrawn atleast over $100 so far. Its easy to use too.

I was missing cash back from a loyalty purchase. The "help request" was handled quickly. The associate was very efficient. Can't beat Ibotta!

sometimes it is easy to get everything figured out and sometimes it is not so easy. Stores are different. Thank you Ibotta for making this transaction easy.

When I had Missing cash back Ibotta was really helpful in getting that to me.

Awesome response time
Friendly and very helpful support service 🙂

Can't be easier to earn some money back from products you normally buy anyway or on ones you want to try!...
Love Ibotta!

I frequently use Ibotta and it is a great app. For cash back. One of my receipts didn’t register and I couldn’t select offers so I contacted customer service and they took care of it right away!

Every single time there has been an issue I have received a message pretty quickly, and the issue has been resolved. And I have been apart of Ibotta for years now. Sometimes even when it’s my mistake, they were still give me credit. It takes a lot organization on my part to figure out what coupons I want and what I can use. But I’ve already gotten thousands of dollars back.

Such a great experience with an issue I had. Thank you for your quick response time and resolution of the problem.

Ibotta is hand down the best coupon app. I get prompt response from support teams. The coupons are of high value.

There's always something this app can't see. Green pepper is there, its on my receipt but they can't read. There's no way to get in touch with a person because there's so many complaints they just don't care anymore.