iBlue UK Reviews 14

Reply from iBlue UK

May 16, 2026

As the former official distributor for iBlue devices in the UK through iBlue.uk, we feel it is important to respond publicly regarding the current situation surrounding iBlue.eu.

For several years we supported and supplied these devices to customers across the UK. At the time, we were required to purchase a minimum of 100 devices per month in order to remain an authorised distributor — a target that became unrealistic for many dealers.

Unfortunately, things began to decline when the iOS application was removed and ongoing technical issues were never properly resolved. This was extremely disappointing for us, especially as we had already invested heavily into the platform and were in discussions regarding potential partnerships within the Land Rover Defender market after achieving Tassa registration for the devices.

We also know many customers have experienced problems receiving licences, downloads, responses, or products after making payments directly to iBlue.eu. We completely understand the frustration and disappointment this has caused.

To all previous clients who supported us through iBlue.uk, we sincerely apologise that the situation ended this way for everyone involved. We always tried to provide honest support and professional service throughout our time as a distributor.

We can only speak from our own experience, but due to the issues encountered, we no longer have any affiliation with iBlue.eu and cannot recommend purchasing from them at this time.

— iBlue.uk

Reply from iBlue UK

May 16, 2026

We completely understand your frustration and disappointment, and as the former official UK distributor through iBlue.uk, we want customers to know that we were unfortunately caught out by the situation as well.

For years we invested heavily into the iBlue platform, supported customers across the UK, and believed in the product. At one stage we were even required to purchase a minimum of 100 devices per month to remain an authorised distributor. We committed significant time, money, and effort into building the brand within the UK market.

Unfortunately, things began to decline when the iOS application was removed and technical issues were not properly addressed. This created major problems not only for customers, but also for dealers like ourselves who had built businesses around the platform.

We were extremely disappointed because we had already achieved Tassa registration for the devices and were actively preparing potential partnerships within the Land Rover Defender market. We genuinely believed the system had huge potential before the ongoing issues started.

Like many customers, we also experienced communication problems, unresolved support requests, and concerns regarding licences and product availability. This situation negatively affected both our business and our clients, and for that we sincerely apologise to anyone impacted.

Please understand that we no longer have any affiliation with iBlue.eu and cannot provide support for their current operations. We can only speak honestly from our own experience and advise customers to research carefully before making any purchases.

To all previous iBlue.uk customers — thank you for your support over the years, and we are truly sorry that this situation affected all of us.

— iBlue.uk

Reply from iBlue UK

May 16, 2026

We completely understand your anger and frustration regarding the current iBlue situation.

As the former official UK distributor through iBlue.uk, we want customers to know that we were also caught out by what happened. We invested heavily into the platform, purchased large volumes of devices to maintain distributor status, supported customers across the UK, and genuinely believed in the product.

Unfortunately, after the iOS app was removed and ongoing technical/support issues were never properly resolved, the system became increasingly unreliable for both customers and dealers alike.

We have also seen multiple reports from customers stating they paid for licences, apps, or products and either received nothing or received no response afterwards. Sadly, this has damaged trust for everyone involved — including ourselves.

We no longer have any affiliation with iBlue.eu and cannot support or recommend their current services.

To all previous iBlue.uk customers, we sincerely apologise that this situation affected both our clients and our business. We always tried to provide honest support and professional service throughout our time as a distributor.

— iBlue.uk

Reply from iBlue UK

May 16, 2026

We would like to clarify that iBlue.uk was the former UK distributor and is no longer affiliated with iBlue.eu or their current operations.

We understand there is a lot of frustration surrounding the current situation, and unfortunately we were also negatively affected after investing heavily into the platform, supporting customers across the UK, and building the brand over several years.

Many of the issues customers are now reporting — including app problems, licence disputes, communication issues, and support concerns — are the same reasons we distanced ourselves from the business.

We sincerely apologise to any former customers affected by what has happened and appreciate everyone who supported iBlue.uk during the years we operated as an official distributor.

— iBlue.uk

Reply from iBlue UK

May 16, 2026

We are very sorry to hear about your experience and completely understand your frustration.

As the former UK distributor through iBlue.uk, we also experienced serious concerns towards the end regarding communication, support, licensing issues, and unresolved customer problems. Unfortunately, many of the complaints now being reported by customers are the same concerns that ultimately led us to distance ourselves entirely from iBlue.eu.

For clarification, iBlue.uk is no longer affiliated with iBlue.eu or their current operations.

During the years we operated as an official distributor, we always aimed to provide proper support and professional service to UK customers. Sadly, the situation changed significantly over time, affecting both customers and distributors alike.

We genuinely sympathise with anyone who has lost money, received no response, or been left without support, and we sincerely apologise to former customers who have been impacted by the current situation.

— iBlue.uk

Reply from iBlue UK

May 16, 2026

We would also like to address what appears to be misleading information being posted regarding iBlue.uk.

Based on our experience, we strongly believe some of these comments are being influenced directly by iBlue.eu in an attempt to distance themselves from the growing number of customer complaints regarding licences, missing products, app removals, and lack of support.

To be absolutely clear: iBlue.uk operated as an official UK distributor for years, supplying and supporting customers throughout the UK. We invested heavily into the brand, maintained dealer relationships, and worked extensively with the products before the situation deteriorated.

The statement claiming products were sold “without permission” is completely untrue from our experience and does not reflect the business relationship that existed during the years we operated.

Unfortunately, many customers are now reporting the same issues we ourselves experienced towards the end — including payments being taken without products, licences, or support being provided afterwards.

We can only advise customers to proceed with extreme caution when ordering directly from iBlue.eu. We no longer have any affiliation with them and cannot take responsibility for their current operations.

To all former customers of iBlue.uk, we sincerely apologise for the way this situation unfolded and appreciate the support you gave us over the years.

— iBlue.uk

Reply from iBlue UK

Mar 29, 2023

If you would of told us us instead of leaving it we would of found you someone to fit your device

Reply from iBlue UK

Mar 29, 2023

This is nothing to do with our company you orderd from. Iblue.eu the Europe Web site we only supply United Kingdom and Ireland please retract your review and speak to them

Reply from iBlue UK

Apr 9, 2022

Thanks Alan it was a pleasure doing business with you all ok now We advised you to update your wifes phone.

Reply from iBlue UK

Feb 20, 2022

Thanks IVI for the nice comment

Reply from iBlue UK

Feb 20, 2022

Thanks Steve

Reply from iBlue UK

May 16, 2026

Thank you for your kind feedback and support.

We’re really pleased to hear you were happy with both the immobiliser and the customer service provided. Throughout our years operating iBlue.uk, we always aimed to offer reliable products, honest advice, and fast support to every customer.

Your recommendation genuinely means a lot to us, and we truly appreciate you taking the time to leave a positive review.

— iBlue.uk

Reply from iBlue UK

Nov 30, 2021

we had problem with our office phone system we have new one installed now