Withdrawal issue
Withdrawal issue. The customer service is a bot and doesnt allow withdrawal, keeps pushing me to a bot insisting that i do my kyc to withdraw my funds.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Cryptocurrency exchange in Europe: BTC, USDT, TRX, DASH to Revolut EUR/USD, Skrill USD.
133 Whitechapel High Street London, E1 7QA, London, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Withdrawal issue. The customer service is a bot and doesnt allow withdrawal, keeps pushing me to a bot insisting that i do my kyc to withdraw my funds.
Withdrawal of cryptocurrency from the exchange is difficult and I have to wait up to a week, so this is not the first time I use this exchanger. Everything happens quickly and without any problems. When transferring via SEPA, it was necessary to clarify the details, but everything is fine. Thanks for your good support.
Big deal is done (actually amount is 400 EUR). Change my LTC to Fiat (Revolut) and ticket was succesfuly done. Rates was fixed and this is cool. Thank you and I will recommend.
One of my favorites exchanger with good rates and support. Used for change my BTC to Skrill in Seprember. After create a ticket rates are fixed and aproximate time for exchange about 10-15 min. Recommend for crypto enthusiasts.
Didn’t have a major commission, the transaction was completed quickly
The exchange done and was fast. Everything took an average of 10 minutes, support responded promptly in Telegram. I am satisfied. Perhaps the time depends on the number of open tickets.
Excellent exchanger, worked quickly and support is good. Obviously manual translations, but at least they work 24/7.
Made an exchange Revolut USD - TRX in 15 minutes, the exchanger is fast, support is normal. Nothing more to say)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.