Immigration Advice Service Reviews 

I paid £250/300 for just answering a few questions. I've been naive.

I paid for IAS to apply for a passport for my son. It would have given him dual citizenship to help with his education. However, the caseworker allocated to the case ( Lola Tinubu) is totally clueless. I paid for AIS to apply on my behalf, but had to do my own research for the correct information required by the passport office. When confronted, Lola told me that she can not know everything. On the contrary, it is her job to know, but she did not know even simple facts. Several of my questions to her were unanswered despite repeated requests. She cancelled a video call but forgot to inform me, disrupting a whole day. I can not contact the passport office directly to obtain answers, as Lola will not send the information I need to contact them. I have now waited almost a year for this application, just a simple passport. I have now been waiting for a month for her to answer my last email, meanwhile, AIS sent a request to me for a review of their service, even though the case is still open. This has been a total fiasco from the beginning, and no end in sight. I paid good money for a service that was never provided, and now all of my documents, passports etc., are held up for 11 months preventing my family from enjoying a holiday.
I would recommend that everyone avoids this company. I would certainly never use them again. They are completely hopeless.

So, one month later and here is an update. Notice that every post receives an excuse or thank you, but not this one. No offer of a refund, not even an apology. Nothing. Can not admit their incompetence. These people are only interested in your money.

Very helpful and professional service. Our lawyer, Saimah, was knowledgeable and supportive, and guided us clearly through each step. At the start we did have to chase a little for timelines and replies, but once things were moving the communication became smooth and efficient. Overall we’re very satisfied with the outcome and would be happy to recommend their services.

Kurshida was absolutely incredible in assisting us with my fiance's partner visa. She explained everything thoroughly and made the whole process a lot less daunting. We got our decision earlier than expected and now my fiance can be with us for Christmas! Kurshida even knew I wouldn't want to wait a second longer than necessary and emailed me at 1am with the outcome. Thank you Kurshida, for giving my family the best Christmas present.

This review I made in October 2021 was removed by the company without my consent.
This is the true experience I had with this awful company. Do not remove.

Do not waste your money there. 15min of zoom consulting for £180, I gained No useful information/advice at all. No refund was offered even though she only had 15min of conversation. They were supposed to give me a ring for feedback. No one has contacted since the zoom chat. local solicitor cost 1/3 price for over an hour consulting. way more reasonable price and helpful. I personally felt all IAS look for is money. So Rip off. AVOID

My partner and I had the initial conversation regarding our fiance visa with immigration lawyer Saima Jabeen. Firstly, the office contacted us very promptly, the day we put in our query. Saima got onto the call with us and went through with our case very thoroughly. She was very knowledgeable, professional, patient and understanding of our situation, which put us to ease (since we were really worried about the timeline). Saima helped us clear our doubts and we ended the meeting feeling much relieved! Many thanks to Saima for your guidance. We really appreciate your help and we would definitely contact her and the office again in the future in case we need any immigration advice!

Regards,
Daniel and Srija :)

Nivethika really helped me, changed my life by winning my appeal for me. I really appreciate everything she has done. I appreciate all her incredibly hard work on my case. Her approach is always super friendly and she explains things so clearly. I am so grateful to her and Immigration Advice Service - Thank you! Highly recommend!

After having a tough time with the immigration services, I called IAS for help with CoS and visa application. I truly appreciated Jonathan’s time and help with clarifying my questions. That gave some peace of mind and made it easier to understand the process.

Many thanks for this!

Please help me here

IAS is a wonderful company who dealt with my spouse visa in the correct manor ensuring an easy process and kept me upto date with the process at every stage of my application a big thanks to my case worker Naz Jiva

My experience with the Immigration Advice Service was deeply disappointing. After an initial consultation, I provided a detailed list of follow-up questions that were essential for our corporate governance process and immigration planning. Despite clearly stating that we were willing to pay for written advisory work, my emails went unanswered for more than two weeks.

No fee quote, no guidance, and no acknowledgement of the substance of the questions were provided. A response only arrived after escalating the issue to a supervisor, and even then it did not address any of the queries raised. The written “advice letter” we received was mostly generic guidance, poorly written, and not tailored to our situation.

This level of service falls far below what is expected for matters as serious and time-sensitive as UK immigration strategy. As a result, we have decided to seek representation elsewhere.

I cannot recommend IAS based on this experience.

A big big thank you to Harpreet Kaur. Harpreet helped every step of the way with my wife's Indefinite Leave To Remain application making it far less stressful than it would otherwise have been. Many Thanks

Working with Harpreet Kaur from Immigration Advice Service on my Skilled Worker Visa application was an outstanding experience. She was supportive, knowledgeable, and incredibly patient from start to finish. No matter how many questions I asked, she always took the time to explain everything clearly and guide me through each step, which made the whole process so much less stressful.

Thanks to her professionalism and attention to detail, my application was approved, and I’m truly grateful for all the hard work she put in. I would gladly recommend Harpreet to anyone needing immigration advice...she really knows her stuff and genuinely cares about her clients.

Thank you so much, Harpreet

Our caseworker, Naz, was very professional and helpful. She made it very clear what we needed to do when in order to submit our application, answered all our queries in a helpful and timely manner, and made it easy for us to submit a successful application.

Niv is so helpful and a brilliant caseworker, she had just taken over the case, we have been concerned as social workers that caseworkers keep changing and she reassured us and carried about work very efficiently. She kept us updated and final it has felt like we have progress. We had no previous caseworkers and it was a stress situation for us as social workers. She has put out mind at ease and she gets things done. Thank you Niv

We worked with Naz Jiva for spousal visa application. She was highly knowledgeable and responsive. After we submitted our visa application, we received a positive decision very quickly in 27 days after biometrics. Thanks also to IASUK for all of the help.

This is the second time I've used IAS and for this round, Saima was assigned to my case for ILR application and was nothing but professional, friendly, hopeful and helpful. We are really looking forward to working with her to complete this process.

Scammers. A woman called Sarah Dodd sends out bulk emails as follows:

“Good morning,
I hope that you are well.
I am reaching out to you as within the last 3 months, you have contacted IAS regarding an Immigration matter and as of yet you haven’t moved forward with any of our services.”

No, I have never contacted them! And I don’t need any help with immigration 😂
SCAMMERS | SCAMMERS | SCAMMERS

Harpreet Kaur was so helpful, he made my immigration status seamlessly easy and was helpful all the time,Great service and Excellent Customer service. Thank you for your wonderful work.

Before using Immigration Advice Service, be sure to ask about the costs. They charged us several thousand euros on every call, always assuring us that no further payments would be necessary. The service likely costs €15,000, and that's without any guarantee of success. Their business practices are unethical, and the people they speak to are deceptively trained.