Wanted to say a massive thank you to Will Hall - I registered with i4 with a lot of questions and Will made it super easy to understand and went through it all with me, and made it feel like no ques... See more
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I can’t give enough thanks to Cameron & Isobel over the last couple of months , they’ve made it as smooth as possible & have answered every question out there way. I’m new to the umbrella system so I... See more
Having worked alongside several other companies, we never felt like we really had a connection. Then we came across i4 and our experience turned from bad to good overnight! In particular Emma E... See more
Company replied
Very strong Umbrella company, who I have worked with for over 5 years. As an Agency we make it a priority that people are paid on time and i4 have never failed to deliver and have even gone above a... See more
Company replied
Company details
Written by the company
We are a payroll company catering for contractors, freelancers, locums and agency workers, providing a fully compliant and secure way of paying contractors for their temporary assignments. We partner with recruitment agencies and end clients alike to provide a highly efficient & friendly service. We process multiple pay runs every day of the week to ensure contractors are paid as quickly as possible and we have a wealth of expertise in paying contractors from the IT, healthcare, social-care, veterinary, hospitality, commercial and education sectors. Operating since 2005, i4 are one of the industry’s longest serving and experienced providers of payroll services to the freelancer market. You can have complete trust and faith in our service to you as we have partnered with over 39,000 contractors and 11,500 businesses.
Contact info
United States
- i4services.uk
Amazing umbrella company to deal with…
Amazing umbrella company to deal with on a day to day basis. Communication is always spot on and George Smith is always available for any queries I may have.
Couldn't recommend i4 more to anyone looking for an efficient and professional umbrella company!

Reply from i4services.uk
Wonderful umbrella company
They have been wonderful really nice staff who are thrilled to be helpful and hospitable. They really helped me with all my queries and made employment with them a pleasant and smooth experience, they are great at communication via email. I would recommend them with flying colours.

Reply from i4services.uk
Friendly and helpful
Professional, efficient, friendly and very helpful

Reply from i4services.uk
Overall good
The overall customer management is great, but the 'cut' on the salary is quite substantial...

Reply from i4services.uk
Emma Elsam is a superhero !
As an agency we work with I4 on a daily basis and Emma Elsam has quickly become my go to person.
Nothing is ever to much trouble and Emma always gets a problem dealt with immediately no matter how busy she is. You can always count on her to help.
She is great with our candidates and super responsive to emails and calls.
Emma Elsam is a superstar !

Reply from i4services.uk
Always responds in a timely manor
Always responds in a timely manor, very helpful and very knowledgeable.

Reply from i4services.uk
Amazing Service
I have worked closely with i4 since joining my current employer. They are always happy to help and support ourselves and our candidates. Emma is a fantastic account manager, and always goes the extra mile for us.

Reply from i4services.uk
Great Support
We've worked with Emma/I4 for a number of years. She always goes the extra mile to ensure our candidates are supported.

Reply from i4services.uk
By far the best umbrella partner...
By far the best umbrella partner I've worked with in over 15 years of recruitment! What's great about i4 Services is that they operate with transparency, integrity and passion - absolutely no grey areas! They value our business and appreciate every referral we share with them, whilst also investing time to provide us (the agency) with guidance and information we/our contractors need. Michael and Emma have been my primary contacts and are a pleasure to work with.

Reply from i4services.uk
If I could give more than 5 ⭐️ then I…
If I could give more than 5 ⭐️ then I would! Emma is amazing, always on hand to help out whenever we need her! Such a beautiful soul inside and out!

Reply from i4services.uk
Very Helpful!
I recently joined i4services and was given a lot of great information and helped by Liam. He was able to answer all my questions and give me information when I was very confused!!! Thank you very much!

Reply from i4services.uk
Always a 5 * service with i4!!
Always a 5 * service with i4!!
I have worked with i4 for approximately 6 years now and they are a dream to work with. They go above and beyond and make sure all clients and candidates are looked after. Big shout out to Elliot, George and Michael - Thank you for your help guys, you're a credit!

Reply from i4services.uk
First time for me to join an umbrella…
First time for me to join an umbrella company, the service for now as been always on point, I always had the answers I needed to my many many question. Professional and always available to talk.

Reply from i4services.uk
Amazing umbrella company
Amazing umbrella company! Liam has been helping me throughout the process of becoming a locum for the first time, very friendly and professional. I totally recommend it!

Reply from i4services.uk
Absolutely unacceptable the way you…
Absolutely unacceptable the way you misleading people

Reply from i4services.uk
Holiday Pay Query
Rang and was put through to Emma very quickly.
She was incredibly helpful, and made my Tuesday!

Reply from i4services.uk
The I4 team go the extra mile to…
The I4 team go the extra mile to deliver great custumer service .......

Reply from i4services.uk
Great service
Great service, any problems dealt with very quickly. Friendly amazing staff.

Reply from i4services.uk
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