I2ioptometrists Reviews 

Required a repair to the frames of my glasses.
Went back to I21 (City Branch)
They were just so helpful.
Had my specs back within a few days with a better than new repair.
I can't speak too highly of i2i
My wife who is also a customer would never go anywhere else.
I recently bought a pair of Oakley prescription sunglasses specfically for golf a few months ago. They are excellent .
The prescription was quite complex as they are specifically for golf.
Again i2i got it right.
Definitely made a big difference.

As always, efficient, friendly and very professional service from all staff

Brilliant service from the moment we walked through the door. Very good knowledge of the glasses and helped me when I couldn’t decide which pair to pick as so much choice.

Staff always so pleasant and helpful. No problem to make any adjustments to glasses.
Great range of glasses.
Eye test straightforward and Stephen so professional and pleasant also.

I had travelled a significant distance to visit i2i given their unparalleled selection of frames from different manufacturers. I was greeted, introduced to the shop and then left to peruse and try on frames I liked the look of, all while being checked in on by the non-invasive and highly professional staff. When I had begun to narrow down my choices I was then talked through all of the options (including a myriad of colours and staff suggestions) before finally picking a set I loved. Then followed measurements and I was told, that because the make the lenses in-house, I would return in an hour for frame adjustments and the lenses fitted. STUNNING service. We will be back again, I now have a taste for Cutler and Gross and look forward to a continued relationship with i2i as my glasses wearing journey continues! Simply wonderful experience.

As usual first class treatment both professionally and customer service aspects , I have had hospital ophthalmic consultations and optical health checks since autumn 2023 , due to Stephen,s concern at my last eye test ,
All the staff are are a pleasure to deal with all the time , even when I am not .
Thanks to each and every single one of you, nothing ever too much trouble,
Won’t find me going anywhere else ever .

Stephen and the i2i team are so friendly and helpful. I recently had to get an emergency appointment - the consultation was thorough and reassuring so thank you for that. My family and I have been customers for several years and I have no hesitation in recommending i2i.

Always made very welcome at i2iOptometrists unfailingly nice people to deal with and such a brilliant range of frames to suit most every type of personality.

The service is always unhurried, at all times professional and for me at least, hugely reassuring as every step is explained and the analysis made plain.

Consistently kind, empathetic and generous service from Optician Stephen.

As usual, your service was excellent.

Shhh dont tell eveeyone but i2i is probably the best wee opticians in Glasgow.
We switched to them from the usual high street store and the experience could not have been better.
The staff are all friendly, knowledgable, caring. Fantastic range, from everyday to high end fashion and you dont ever feel rushed - you feel like a customer rather than just an appointment.
Massive shout out to Mikey who served us both recently i have never met a lovlier optician!
Plus Hamza who did our eye tests and who answered all my questions about my results.
If you want to feel like your family are opticians then dont be too shy shy and pop into i2i

Visiting i2i is always a pleasant experience. The team are accommodating, friendly and professional

Always a great experience at i2i from the minute you walk through the door.
The staff always give you a warm friendly welcome. They go out of their way to be helpful and in my experience have been very patient with me. A particular big thank you to Jennifer and Mikey!

Fabulous service! Great range of frames and sunglassses with very helpful knowledgeable staff! Stephen was as always very thorough and approachable with any concerns and forthcoming with solutions to any questions.

Very welcoming on arrival. Very professional eye examination with very step explained.

Can’t recommend this optometrist highly enough. David and Sarah in the Glasgow branch were excellent in assisting me on a recent purchase of sunglasses and new prescription glasses too.

Very friendly and welcoming reception staff and excellent eye test, with detailed feedback from Stephen Gallagher, Optometrist.

Over 20 years since my last visit to an opticians. I was very impressed with the friendliness and the professionalism of the team at I2i.
Would highly recommend.
Derek Hemphill.

Earlier this year my wife had her first visit to I2i and received the best customer service she has had at an opticians. I had no hesitation to return and visited the store to get my new glasses. Amazingly I had my eyes tested, frames picked and walked out the store with my new glasses within 90 minutes. The level of customer service, skill and knowledge you get from I2i sets itself apart from the high street chains.

I visited the Glasgow Howards Street store today, I couldn't be happier the expertise and professionalism of the three staff members in store today, it was first class + . They took their time with me, advised what was best for me, and I felt no pressure for a sale.
Today where its hard to find good customer service I was astounded how differently this store was dealing with my new eyewear.
Looking forward to 121 Opticians being my go to store for eyewear.

choice of lenses and frames
time and attention taken to ensure the best solution for the customer
customer interaction