ICU Security  Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Security Service

Written by the company

ICU Security Ltd is your leading home security partner in the North West. Our services include burglar alarm systems, CCTV surveillance, access control systems, security alarm monitoring, maintenance and support, and personalized consultation. We prioritize the safety and protection of homes and families, offering tailored solutions, advanced technology, and exceptional customer service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
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Rated 5 out of 5 stars

Mark changed two of our current cameras…

Mark changed two of our current cameras that were outdated and added another one....he upgraded the whole system.
Our new system is amazing the clarity of the cameras is brilliant.
Mark is so helpful and knowledgeable and nothing is too much trouble.
I would highly recommend Mark. The Cameras are excellent quality far better than we imagined.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service from all at ICU

Great service from all at ICU! The price was great and installation was so quick. The guys at ICU are friendly and reliable, I will definitely recommend to family and friends!

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Extremely Reliable

Everyone I dealt with at ICU Security was reliable, professional and helpful. Kane, understood our requirements and budget limitations. He explained and demonstrated the system well. The installers then did a great job. I am very pleased with my new security system! Highly recommend ICU.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great service and support provided by ICU. The full house installation was completed in a timely manner with professionalism and to a great standard. Very pleased with this local company and would recommend to others.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Honest customer service

Excellent customer service from start to finish from Kane and the team.
Found the whole process seamless, which can't be said for other companies in their sector that I contacted. Very informative and didn't try and sell me anything that wasn't what I wanted or required.
5/5.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

ICU’s team were in the street and asked me if I had a moment to spare. The chap I dealt with was friendly and very informative and after a thorough discussion regarding the services they provide and what options would be best suited to my needs I decided to proceed and booked in another appointment for installation. I can’t fault the service I received and the products that they have installed. Thanks guys, it was a pleasure to deal with yourselves!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

I recently had an alarm fitted by the…

I recently had an alarm fitted by the lovely Kane! I couldn’t be happier. Due to recent events of being broken into to, I didn’t feel safe. I arranged an appointment with ICU security and they came out the same day. Nothing was enough for this gentleman. He fitted the alarm in no time and ensured my safety was top priority. The customer service he provided was exceptional as he explained in full detail how to use the alarm system and didn’t leave until I was comfortable. I can’t recommend this company enough.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

I was recommended through a family…

I was recommended through a family friend to contact ICU as I had security concerns for my office. The staff were friendly and professional leading to using their services for my home too. I would highly recommend as the cost was reasonable. 5/5 service and products.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Much better than the rest!

I have been in the market for a new security system after my current monitored system failed to trigger on multiple occasions, once for real and on 4 of my checks. The previous company said I’d have to wait a week for a technician, but we’re only too happy to take my money!

Kane and Neil from ICU came out and did a thorough review of my properties security, giving me free advice on how to protect my home and also introduced me to an alternative system that would give restore my piece of mind when leaving my property for long periods of time.

Thank you for all your hard work, guys.

22 September 2023
Unprompted review

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