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We help Expats around the world search, compare and save on their insurance.
15F Nexxus Building, 41 Connaught Road Central, Central, Hong Kong, Hong Kong, Hong Kong
Actually got really good experience Darren my agent was very great and helpful with getting the insurance and Varissara always support great to help get claim really great experience and very recommended for great help only 1 thing is wish they can help is thailand office have number if need to contact by phone call
Asked for information about health insurance and got a quote it turns out they can't provide me with because it's in the wrong currency. Asked their guy about it and got a sarcastic reply, and now I'm not being replied to at all.
Reply from i-Brokers
We're truly sorry to hear about your experience. This is far from the level of service we aim to provide. We understand how frustrating it is to receive an incorrect quote.
We take your feedback seriously and will be reviewing this matter internally to ensure it doesn’t happen again. Your inquiry is important to us, and we want to make things right. If you could please reach out directly to our customer care team at support@i-brokers.com we’ll prioritize your request and ensure you receive the correct information in a timely and professional manner.
Thank you for bringing this to our attention. We value your trust and hope we can regain your confidence in our service.
Got an unsolicited call about home insurance. Said I wasn’t interested. Got a call back the next day and said I had already told a colleague o wasn’t interested and to please make sure I wasn’t called again. He said no and hung up! Completely unprofessional and behaved like scammer.
Reply from i-Brokers
Hi Siobhan, thanks for sharing this. As a broker home insurance isn't something that we actively promote and we don't make calls to individual prospects that are unsolicited. It would be very helpful if you can share some more information with us on this so that we can investigate what has happened here. Thanks
great advice from i-Brokers Team. I am very happy with my current health insurance plan.
Thanks
Excellent range of insurance products on easy to use site.Spoke to a woman who was very friendly and helpful in getting me the right insurance for me and all of my family.
Very happy to recommend them to anyone looking for insurance.
Reliable and efficient team that will spend the time and effort making sure you get the right product for your needs!
I had a medical insurance query, checked the website for suggested policies and made a query which was was handled swiftly and professionally. Would recommended to any of my friends and family.
I had a query and spoke to a woman who was friendly, helpful, professional and ultimately made sure it was resolved. Very happy!
Excellent website and professional service from the team. I highly recommend them to anyone looking for insurance.
Excellent website. Easy to use and understand with lots of choices.Top notch.👌🏻
Incredibly Wonderful
@ibrokersgroup
have been absolutely amazing in allowing me to search very easily for the right #medicalinsurance and #travelinsurance. Wonderful service, greatly appreciated, thank you!
i-Brokers have been so helpful for me in arranging my health insurance. I was able to compare the different insurers side by side unlike many other comparison websites where they’re just trying to sell you the plans they want you to buy. I actually got to choose what is really best for my needs. Now I’ve got the whole family covered through i-brokers. These guys are the best!
Easy to navigate the website and Michael was helpful and knowledgable in his assessment of what was best suited to our needs.
Great easy to use website. I was looking to buy some health insurance as an expat in Hong Kong and all of the information was clearly laid out.
Michael was very knowledgable and gave me great advice on what plan to choose. Would recommend!
I don’t typically write reviews but I thought I would just because I had a lot bad experiences in buying insurance in the past and this was a breath of fresh air.
I searched online and was pretty amazed how simple and concise everything was on the i-brokers site so I could easily compare plans for my medical insurance. There was a very good choice of plans and I was able to get all the information I wanted.
Good service too from the lady I spoke to setting everything up (forgot her name).
5 stars for sure
Excellent range of insurance products and providers on one, easy to use comparison site - highly recommended!
I have been wanting to buy medical insurance as I am now an Expat and no longer living in the UK.
The site was easy to use and I was able to get a really good understanding about the various plans that were available to me. I spoke with one of their consultants Michael Smith and he was excellent. He was able to help me understand more about the cover and what would suit me best which I really found useful as having relied on the NHS until now I had no real experience in buying medical insurance before.
The whole process was simple and efficient and I would certainly use them again.
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