While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely refreshing to see such professionalism within the Roblox community. Hyra sadly didn’t have all the features I needed (which was absolutely not their fault. Those are very niche features), b... See more

Company replied

Rated 5 out of 5 stars

Hyra has transformed the way Washiez manages its staff. With Hyra, we can easily keep track of our team's performance and identify top candidates for promotion. It has allowed us to shift our focus fr... See more

Rated 5 out of 5 stars

Hyra shapes the ROBLOX industry in an amazing unique way. I just love Hyra because of its unique, yet extremely simple and helpful function. I do not currently own a group, yet it's so great when it c... See more

Company replied

Rated 5 out of 5 stars

I've been trying to get a good hiring application platform for my group for months. Whether it was to expensive, or too confusing to create, I couldn't find anything good until I found you guys. You h... See more

Company details

  1. Software Company

Written by the company

Hyra is software to help you run a successful Roblox social community. Allowing you to track player activity, manage schedules, and more. Hyra's advanced tracking technology enhances accuracy, delivering a higher level of confidence in your data management and decision-making processes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Support!

Absolutely refreshing to see such professionalism within the Roblox community. Hyra sadly didn’t have all the features I needed (which was absolutely not their fault. Those are very niche features), but their support team was VERY quick to help me regardless and issued a refund without any problems whatsoever. I will 100% come back when those missing features have been added. Thank you for your help, Sam!

30 June 2025
Unprompted review
Hyra logo

Reply from Hyra

Thanks for your positive feedback Fabian! We hope to have you return back to Hyra at a later date.

Rated 5 out of 5 stars

Hyra is game changing

Hyra has transformed the way Washiez manages its staff. With Hyra, we can easily keep track of our team's performance and identify top candidates for promotion. It has allowed us to shift our focus from administrative tasks to the smooth functioning of our group. Without Hyra, we would not be able to keep up with all of the daunting tasks of running a group in which we get so seamlessly. Highly recommend Hyra for anyone who needs any sort of activity tracking, session logging, or even ranking for their group's success.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Hyra has revolutionised our staff management procedures

We rely on Hyra at Restaurant Roleplay to perform a range of tasks across the board. Hyra streamlines the process of managing staff members, scheduling sessions, tracking activity and more. Certain features such as the activity leaderboard majorly boost the morale of our management team.

4 December 2024
Unprompted review
Hyra logo

Reply from Hyra

Hi Roman,

Thank you for your positive review! We are pleased that you are enjoying Hyra. Should you ever encounter any issues or need assistance, our support team is here to help you.

Thank you again for sharing your experience, and we look forward to continuing to meet your needs!

Rated 1 out of 5 stars

Misuse of collected data.

Super unethical, collecting data of registered users and misuses such trusted information for personal, malicious intentions. Entire company is not transparent and provides no sense of protection to users. Data is also being leaked!

In fact collects IP addresses.

17 January 2023
Unprompted review
Rated 2 out of 5 stars

Pretty bad

Could honestly use a bit of work. Hyra banned me after claiming I were "underage"(which I'm not). After an attempt to appeal, I was told "You're not 13+. Appeal when you turn 13." I've been fired or excluded from multiple groups for this.
I've also seen a ton of things stating that Hyra collects basically your exact location, despite claiming they don't collect anything.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Truthfully amazing company!

Hyra really helped me grow my group. The ease Hyra gives me is really amazing, everything is automated and it's all FREE. I love the automatic ranking and the user friendly design. Even a preschooler can set up a workplace. All jokes aside, Hyra is an absolute must-have for your Roblox group.

Thank you Hyra,
KaiAespect.

16 December 2021
Unprompted review
Rated 1 out of 5 stars

Hyra policy is unclear

My last review was removed by Sam from Hyra.

Hyra overall is a decent product, however upper management simply needs straightened out. Unclear collection of IP addresses, latitude + longitude and city are all collected when logging in on Hyra despite the owner saying many times they aren’t then spamming competing services with IP related inquiries.

Hyra also engages in public exposurement within their Discord Server which apparently “isn’t affiliated with hyra”, but it is. Them stating they don’t hold a medium for this isn’t true as they openly send screenshots, personal data, and personal information in public channels.

Team Hyra also needs an overhaul with permission instead of @Sam in nearly every thread to assist with a problem, they’re more of advisors. Hyra uses Angular and seems to load about 500 components in one page which is painfully slow on most connections.

Hope my review was insightful, please do not take it down again to maintain your rating as this is the truth and Trustpilot staff can verify that.

3 December 2021
Unprompted review
Rated 5 out of 5 stars

Hyra is a Game Changer

Hyra has made our group more organized and made our lives easier to do weekly checks. It's truly an extraordinary system and will change the way the Roleplay Industry works on Roblox forever.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Hyra is amazing...

I love the fact that Hyra is user-friendly and easy to use.

5 November 2021
Unprompted review
Hyra logo

Reply from Hyra

Thank you for your positive review!

Rated 2 out of 5 stars

Hyra is good but needs major attention

Hyra is good, the activity tracking is innovative and the service itself is good. However, there is a few problems at Hyra within the internal team and data collection.

Despite numerous claims from the company that Hyra does not collect your IP address, this has been said on the Developer Forum and multiple times in the Discord server. However Hyra has recently updated their Privacy Policy and data download system to include a new sessions.json file which includes your IP address, coordinates, and more. This is used to track people on Hyra.

Over all, changes to management and data collection should be done to make this a fine service again.

28 October 2021
Unprompted review
Hyra logo

Reply from Hyra

Hi Ishaan,

Thanks for the review on Hyra. We store a special computed hash of a users IP address, this has been in our privacy policy since December 5th 2020 (not recently updated).

We recently updated our data exporting solution to allow for a more holistic view of the data collected. We hope you have found this new service useful.

As there have been no changes, we're unsure of what you are referring to.

Nevertheless, sorry to hear you haven't had the best experience. Please reach out to our team, as we'll try out best to make things right.

Thanks for leaving a review,
Sam (Customer Success - Hyra)

Rated 4 out of 5 stars

I'm completely fine with Hyra's Services

I'm completely fine with Hyra's Services

With the Service that we can track our Game Activity and rank others with the Group Admin is amazing, there is nothing really i would change in the design and in the practice working with Hyra. The Support Team is always ready to help which is wonderful.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Overall AWESOME

It's amazing. I first used Hyra for an inactive group but I still thought it was a fun experience. It's easy to navigate and set up.

15 September 2021
Unprompted review
Rated 1 out of 5 stars

Age judging and bad ownership/management.

This website has bad ownership/management. Victory was very helpful though, she helped me through many things! They terminiated my account for being under 13 and accused me of fraud cause I did not look 13! Even though I was 12 3/4! I kindly asked if I could appeal in a month then they DELETED and BANNED all of my accounts cause I did not LOOK 13! Next time you dont want a bad review, maybe dont judge by look. 🤮 HORIBLE SERVICE 🤮

*They just need a better owner! This one dont know anything about good ownership. If you see this sam, promote victoria to owner and demote your self to Customer Failing Manager.*

*Its TheGamingMantisYT BTW.*

24 July 2021
Unprompted review
Rated 5 out of 5 stars

Omg Amazing

Hyra is so far the absolute best service for Roblox Groups, I absolutely adore Hyra. So many useful features such as group admin and application centers! I still cannot believe Hyra is free for all the amazing tools that it provides.

23 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look