Independent Hypotheken Reviews 

939
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for providing clear guidance and making the complex mortgage process remarkably smooth and stress-free. Consumers note that customer service is exceptionally responsive, with advisors readily available to answer questions and schedule appointments quickly. Some people also felt that navigating the initial steps involved occasional challenges, such as initial confusion or experiencing a lack of proactive communication before getting things resolved. Reviewers nevertheless consistently appreciated the overall dedication, flexibility, and expertise shown by the team in securing their successful mortgage approvals.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that advisors are professional,... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the efficient... See more

Response time

Consumers find response time to be extremely positive, frequently highlighting that advisors provide quick,... See more

User experience

Clients share positive opinions on user experience, highlighting an excellent, smooth, and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ezinne worked on our case and we are confident to say she did a great job. We appreciate that she took the time to explain step by step the process, she was always available for questions and found us... See more

Rated 5 out of 5 stars

I must say it was really great help and advise from Hypotheekrente team. They guided me at each step and also suggested solutions to make sure mortgage is approved by mortgager. I will recommend Hyp... See more

Rated 5 out of 5 stars

Me and my partner had an excellent experience working with Stephanie on my mortgage as an expat in the Netherlands. She guided me clearly through every step, answered all my questions, and made the wh... See more

Rated 5 out of 5 stars

I'm very happy with Stephanie's overall handling of our case. She showed tremendous flexibility to meet with her customers during the evening, sometimes for calls up to 60 or 90 min long. I w... See more


Company details

  1. Mortgage Broker

Written by the company

Wij vergelijken de hypotheken van vrijwel alle banken en kiezen de beste rente en voorwaarden voor jou.

Hypotheekrente.nl, eerlijk en onafhankelijk

Written by the company

Vergelijk hypotheekrentes
Vergelijk de beste hypotheken zodat je verzekerd bent van de laagste hypotheekrente.
Berekenen je mogelijkheden
Je kunt zelf je maximale hypotheek en maandlasten berekenen, zodat je direct weet wat jouw mogelijkheden zijn.
Maak een vrijblijvende afspraak
Naast het vergelijken van de rentetarieven kun je bij hypotheekrente.nl natuurlijk ook jouw hypotheek afsluiten. Wil je direct een offerte aanvragen? Of liever een afspraak maken met een adviseur? Jij beslist.

Contact info

4.9

Excellent

TrustScore 5 out of 5

939 reviews

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4.9

All reviews

(939)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service – made the whole process easy!

I’m extremely pleased with the service from Hypotheekrente. They made what can often be a stressful mortgage process incredibly straightforward and efficient. The team communicated clearly at every step and handled everything professionally and quickly.

As an expat, I especially appreciated how well they understood my situation and guided me through the Dutch mortgage process with patience and expertise. I can confidently recommend Hypotheekrente to anyone—especially expats—looking for a smooth and reliable experience.

8 October 2025
Rated 5 out of 5 stars

Top !!

Top ! Efficient Bas and Angelique dis a great job with helping us 😊

29 September 2025
Rated 5 out of 5 stars

Helpful mortgage advise

Jack helped me with my mortgage application and it made the process very easy! He really investigated for the bank which would benefit me the most given my specific situation. He was also very friendly and very responsive. This service is probably a bit more expensive than if you do it yourself with your own bank, but in the end you’ll end up saving money on interests.

19 August 2025
Rated 5 out of 5 stars

Excellent service

Fast, professional, and reliable. Ezinne handled everything efficiently and kept me informed throughout. Highly recommend!

30 July 2025
Rated 5 out of 5 stars

Exceptional service from Hanane

Exceptional service from start to finish! Hanane from Hypotheekrente was incredibly supportive, quick to respond, and consistently went above and beyond what was required. She was always available to clarify any doubts, no matter how small. Thanks to her guidance, the whole mortgage process felt smooth and stress-free. Highly recommended!

9 July 2025
Rated 5 out of 5 stars

Very good experience

Very good experience. A friend recommended the advisor to me, and honestly, the whole process was very clear and professional.
All my questions and doubts were answered quickly, and they gave me confidence on how to proceed throughout the entire process.
I will definitely recommend them to others in the future.

4 July 2025
Rated 1 out of 5 stars

Extremely disappointing and unprofessional service — avoid at all costs.

We approached Hypotheekrente.nl hoping for a smooth mortgage process. What we experienced instead was a series of delays, misinformation, and lack of communication. Over several weeks, their consultants (Karen Shahnazarian and Daan Lalaar) consistently failed to follow up, submitted an incorrect application without checking it.

After over 5 weeks of stress and miscommunication, we were risking loosing the house we were trying to buy, delayed our reconstruction plans, and endured enormous stress — all while dealing with this during pregnancy.

After we had to formally terminate our agreement and signing with a new advisor, we received two approved mortgage offers in just 1.5 working days. Meanwhile, Hypotheekrente.nl now wants to invoice us for a service that only delivered after we were no longer clients.

If you’re an expat or freelancer, I strongly recommend not working with this firm. There is a clear lack of professionalism, care, and accountability.

25 June 2025
Rated 5 out of 5 stars

Recommend 100%.

I was looking for a real estate agent. I spoke to several, and everything was pleasant.

Then I discovered this website and received advice from Ezinne. She's incredible. She advises you, helps you make the best decisions, and, most importantly, is always available if you have any questions or concerns. I definitely recommend her 100%.

20 June 2025
Rated 5 out of 5 stars

Excellent! Strongly recommend!

Both Charissa and Ramon, who assisted me during the process, were very knowledgeable and supportive. They were very engaged on making sure the process would go as smoothly as possible, answering all my questions and connecting to the other parties involved when needed to expedite things. I strongly recommend working with Easy Mortgage based on my experience with them!

13 May 2025
Rated 5 out of 5 stars

Highly recommend Warner as an advisor!

Warner was super helpful, supportive and knowledgeable about the mortgage process. I'm an expat here and mortgages always seemed daunting - but Warner made sure that I feel supported and guided in every moment. The process was very smooth, fast and he made sure to challenge my opinions where he felt I could make better choices for my financial future. Thank you very much for being there for me in this very monumental moment in my life!

2 May 2025
Rated 5 out of 5 stars

Daan and Frank were super helpful.

Daan and Frank were super helpful.
Minor feedback - Frank was unavailable for a while and would have been nice if I was informed about his unavailability proactively and not after I followed up. A delay of nearly 1 week.

Also, when it was noted that ING bank was not a good idea for me, this also took nearly 2 weeks to communicate. This delayed the whole process. I was travelling and I ended spending extra €300 for the power of attorney due to the delay.

Overall, Daan, Frank & special mention to Charissa who were super helpful. Thank you

27 April 2025

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