Felt like initial sale was presented as all you needed to get started and covered the bases but with every click there was another way to increase your chances at success and of course increase the ch... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One week in listening but every time I do listen I fall immediately asleep so outcome will be interesting over the next few weeks. I can say though that today I actually stopped eating that sweat tre... See more
Company replied
Hypnozio was truly helpful in at least making you think about what you were doing and why. I don't know if it's the truly hypnotic experience they wanted to be. But it had some great voices, it helped... See more
Company replied
Worked from the first time I used it. First nights sleep in months. Unfortunately I couldn't afford to keep the subscription so I contacted customer service to end end same. I thought it was going to... See more
Company replied
3.9
Great
18K reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Hypnozio
Hi Joshua,
Thank you for taking a moment to share your thoughts, and I really appreciate your support. It means a lot to see you cheering us on and hoping your review helps others.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Kathleen,
Thank you for sharing your experience. I’m really glad to hear that you found the knowledge presented to be valuable. Knowing that our content is helpful encourages me to keep focusing on clear, useful information for our customers.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Very calming!
21 September 2026
Unprompted review
Reply from Hypnozio
Hi Kristine,
Thank you for sharing this — I’m really glad to hear you found it very calming. It’s wonderful to know Hypnozio is helping you relax.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Avoid subscribing to this company
Avoid subscribing to this company. The problem is with their subscription model. They don't send out a reminder of an upcoming payment. They also do not exercise judgement for extenuating circumstances regarding cancelling a subscription. I unexpectedly lost my job without notice, a life event out of my control. They do not work with subscribers for life altering situations. They repeatedly remind the subscriber that the Terms and Conditions state the cancellation had to be initiated within 30 days of enrollment. How silly of me. I didn't consult my crystal ball to determine if I'd lose my job after 30 days and be unemployed with no income. But sure charge me anyway and cause me additional hardship.
21 September 2026
Unprompted review
Reply from Hypnozio
Hi Kimberly,
I truly appreciate you sharing your experience, and I’m very sorry to hear about the challenges you've faced with the subscription model, especially given your recent job loss. It’s understandable to feel frustrated when unexpected circumstances arise, and I can see how crucial it is to have support during such times.
I want to inform you that we have received your response on Trustpilot. Please be assured that we will look into your concern as soon as possible. I kindly ask you to check your email for any updates regarding this matter.
If you'd like to discuss your situation further or explore your options, please don’t hesitate to reach out directly. We’re here to assist you and want to ensure that your concerns are properly addressed.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Too many add on offers
21 September 2026
Unprompted review
Reply from Hypnozio
Hi Jessica,
Thanks for sharing your experience. I understand that the additional offers can feel like a bit much, and I appreciate you pointing this out as it helps me see where the overall experience could be smoother.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Never got a notification about a charge…
Never got a notification about a charge for the program and cancelled the subscription through google play. Was charged 70.00 for an app i never used and they refuse to refund me.
Edit: i did receive a refund so i increased the rating to 3. I just feel there should be a notification to consumers before there is such charges.
19 September 2026
Unprompted review
Reply from Hypnozio
Hi Tanya,
I appreciate you taking the time to share your experience, and I’m truly sorry to hear about the frustration with the unexpected charge and your cancellation process. It’s understandably upsetting to be charged for a service you didn’t use, especially when communication regarding billing is unclear.
I want to inform you that we have received your response on Trustpilot. Please be assured that we will look into your concern as soon as possible. I kindly ask you to check your email for any updates regarding this issue.
If you'd like to discuss your situation further or need additional assistance, please don’t hesitate to reach out. We're here to help and want to ensure your concerns are addressed.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Sense of peace and control.
21 September 2026
Unprompted review
Reply from Hypnozio
Hi Marjorie,
Thank you for sharing this — it’s wonderful to hear that Hypnozio is helping you feel a greater sense of peace and control. Knowing that our work is making a meaningful difference in your day-to-day life truly means a lot.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
Be very careful with the direct debit…
Be very careful with the direct debit charges that occur after the trial period.
21 September 2026
Unprompted review
Reply from Hypnozio
Hi Aditi,
I understand your concern about the direct debit charges after the trial period, and I appreciate you highlighting this. Our subscriptions move from the trial to the regular paid plan if they are not cancelled before the end of the trial, and I can see how this transition can be unexpected if the timing or terms weren’t completely clear from your perspective.
I have already sent you a request for more information via Trustpilot’s private messaging so I can review the details of your subscription and the charges in a more precise way. You can reply to that private message, or, if you prefer, you can contact me at reputation@hypnozio.com using the subject line Trustpilot - Hypnozio and mention your Trustpilot review so I can quickly find your case and look into it further.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Relaxing and made me feel mindful of…
Relaxing and made me feel mindful of how to relax during the day when triggered
19 September 2026
Unprompted review
Reply from Hypnozio
Hi Christine,
I really appreciate you sharing this. It’s wonderful to hear that Hypnozio helped you feel more relaxed and supported you in staying mindful during triggering moments throughout the day. Knowing it’s making a positive difference for you truly means a lot.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
I listened! And it spoke to me
This first session spoke to me because I eat healthy food but it could be better. I am a sugar kolic for candy every night I go to sleep. I eat sugar free ice cream bars I love ice cream all sugar free but I just bought fruit to substitute last night I'm going to listen to this 1stsession again before I go to sleep.
21 September 2026
Unprompted review
Reply from Hypnozio
Hi Francetta,
Thank you for sharing your experience with your first session. It’s wonderful to hear that it resonated with you and that you’re already making thoughtful changes like substituting fruit and planning to listen again before bed. Your commitment to improving your habits really comes through, and I’m glad Hypnozio can be part of that process.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
The relaxing really enjoyed it
The relaxing really enjoyed it. Great experience
20 September 2026
Unprompted review
Reply from Hypnozio
Hi Rachel,
Thank you for sharing your experience. I’m really glad to hear you found it relaxing and enjoyed it overall. It’s wonderful to know Hypnozio could offer you a great experience.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Richard,
Thanks for sharing your experience with Hypnozio. It’s great to hear that you’ve been using it for relaxation, and I hope you continue to find sessions that help you unwind and feel at ease.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Bill,
Thank you for taking a moment to share your experience. I’m glad to hear everything with Hypnozio met your expectations and was as advertised.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Relaxing and relationship with eating
Relaxing and relationship with eating
20 September 2026
Unprompted review
Reply from Hypnozio
Hi Joanne,
Thank you for sharing this – it’s wonderful to hear that you’ve found the experience relaxing and that it’s supporting your relationship with eating. Knowing that our program can contribute to this kind of positive change is really encouraging.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi,
Thank you for sharing your experience with Hypnozio. I’m really glad to hear you’re enjoying the relaxation and meditation aspects, as creating a calm and supportive space for our customers is exactly what we aim for. It means a lot that you took a moment to leave this review.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Too many offers at once
20 September 2026
Unprompted review
Reply from Hypnozio
Hi Stephanie,
Thanks for sharing your experience with Hypnozio. I understand that receiving a lot of offers at once can feel a bit overwhelming, and I appreciate you letting me know as it helps me see how we can make the experience feel more balanced.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
It would have been better if they didnt…
It would have been better if they didnt try to push so much.
20 September 2026
Unprompted review
Reply from Hypnozio
Hi Pat,
I appreciate you sharing this. I can understand how it might feel a bit off-putting if it seemed like too much was being pushed, and your perspective is very helpful as we review how we present our offerings.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Neil,
Thanks for sharing an update on your experience. It sounds like you haven’t really had the chance to try Hypnozio yet, and I hope that when you do explore the recordings, you find sessions that feel helpful and relevant for you.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Everything offered was clearly…
Everything offered was clearly described and pleasantly presented. No guilt if you didn't choose a program ot upgrade.
20 September 2026
Unprompted review
Reply from Hypnozio
Hi Cheryl,
Thank you for sharing this; I’m really glad to hear that you found everything clear, pleasant, and pressure-free. It’s great to know our approach made you feel comfortable exploring the programs at your own pace.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
This option for losing weight sounds…
This option for losing weight sounds like a good process for losing weight. Nothing else has helped, so I'm hoping this way of losing weight will be a good way to do it
20 September 2026
Unprompted review
Reply from Hypnozio
Hi Erika,
Thank you for sharing your thoughts and for giving Hypnozio a try. I understand how discouraging it can feel when other approaches haven’t helped, and I genuinely hope our program offers you a process that feels supportive and sustainable.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
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