While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were unhappy with their experience overall. Many people complained about severe technical problems like constant lag, sudden disconnections, and frustrating matchmaking systems that frequently pair inexperienced beginners against extremely advanced players. Furthermore, consumers expressed deep frustration regarding unhelpful moderation teams, unfair account bans, and completely unresponsive support services that failed to resolve appeals. Some reviewers were happy with the vast selection of fun minigames available and reported experiencing a smooth connection without any noticeable lag. A few other people also felt that the platform remains an awesome destination offering brilliant gameplay options and plenty of daily entertainment.

What people talk about most

User experience

Customers felt deep dissatisfaction regarding the user experience due to severe server lags, freezing issues,... See more

Staff

People report negative experiences with staff, highlighting that moderators ignore punishment appeals, fail... See more

Product

Customers consistently note ambiguous experiences with product, as reviewers appreciate the popular games and... See more

Service

Consumers find service to be ambiguous, with some reviewers praising the great game variety and minimal lag.... See more

Application

Users describe negative interactions with application performance, reporting that it freezes frequently,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bedwars used to be one of my favorite game modes, but things have changed a lot. The biggest issue isn’t even the gameplay itself — it’s the community. In just two days of returning for nos... See more

Rated 2 out of 5 stars

When i tried to report a player that says "kill u" after i break his winstreak after 2-3 then hello why doesnt it work i tried to report him in every chat variant like guild chat direct chat and the... See more

Rated 2 out of 5 stars

ayo wtf, im literally playing hypixel with 280 ms and a guy who's living in US & UK register 10-12 combo and playing kinda absolute sweat either considered as sweat / s-tier player .. and we can't ev... See more

Rated 1 out of 5 stars

These racist boot licking F***ng chucks are a joke!!! Wont ban n**i skins, people saying g*s the j**s, players laughing at the kids being slaughtered in the war in Iran because these losers are mvp++... See more


Company details

  1. Gaming service Provider
  2. also in
  3. Video Game Store

Information provided by various external sources

Play award winning minecraft games and mini-games with your friends for free. Only on the Hypixel minecraft server!


Contact info

  • Chemin de l'Émeraude 76, J8N 5A7, Val-des-Monts, Canada

  • hypixel.net

1.8

Poor

TrustScore 2 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(510)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bad matchmaking

litterly why am i getting in games with sweats who have 28230 kills when i litterly am lvl 13? the matchmaking is so bad

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Very Good - Read my comment

Yeah, nothing wrong with it. It's great all around, has brilliant gamemodes too. Ignore the bad comments, they are all kids yelling about how "tHiS SeRvEr Is FuLl Of ChEAtErS". It's really not, the people who wrote those reviews are like 10 years old and raging because they are bad

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent administration and undeserved bans!

Terrible server, the administration bans everyone for no reason. In one month, two of my accounts were unfairly banned! The first one was banned for 30 days because I ended up in the same lobby as Stat Boosters, and the second one was banned for 14 days because I logged into the server via VPN, as I couldn't connect all day due to server lag and read on their forum that it is recommended to enable VPN. The administration doesn't understand who it is blocking and doesn't give anyone a chance to explain themselves. An incompetent administration can only unfairly block everyone in a row because it doesn't care that people are wasting their time! Due to the large influx of schoolchildren and the large number of people online on the server, they will never have the motivation to solve any problems!

I also recorded a video showing two players using 15 bots to boost their stats and sent it to them on the website with all the evidence, to which I received an automated, stupid response and a promise to look into the situation. Three weeks have passed, and these two violators are still playing. Most likely, this is due to their MVP+ status...

28 October 2025
Unprompted review
Rated 1 out of 5 stars

overhyped sh*t server

there are so much hackers, i do not understand how million dollars of anticheat is so bad but free anticheat i found in aternos free server hosting called grimac free anticheat btw solves hackers problem i do not understand how free is better than million..... every game there is hackers are employees making bad anticheat on purpose so they would get paid for edging less progress they can make so they can work long as they can?

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Good game, Terrible in everything else

Terrible lag honestly. My computer isnt laggy, my wifi isnt laggy, all my opponents arent laggy, so what is it??? Also i cant even go to the shop without being lagged back 10000 years ago. Also when the lag stops im either fully dead, my bed is broken and they have abused an afk person to 1 hp, ive been kicked out the game or ive been kicked off the server. Also not to mention that 1/3 games there is a hacker, teamer, sexist, racist and even pedophiles. Since 2022 this game has gone so downhill. Came back from a break and now i wanna either smash my mouse, or my computer or bleach my eyes out.

3 October 2025
Unprompted review
Rated 4 out of 5 stars

Pretty good generally

Pretty good server generally, it has some unique minigames, well-designed, and fun, it also has a nice social system. The only problems are that the anticheat is kinda outdated and it's laggy.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Sweats, hackers, and racists.

Extremely toxic community. Many racist people and just rude people who have clearly been on the site for a while considering they are all like level 70-120. Also 0 proper bans. I've seen other reviews talking about how they got banned for no reason and I've reported fly hackers, aimboters, and people who use other hacks like increased reach, increased damage, increased knockback, and anti-invisible texture packs which allow you to see invisible players clearly and then had to play several games with them in a row and sometimes I would recognize them while playing the next day. I know how easy it is to hack because to prove to my friends I wasn't just bad at being invisible, I got an anti-invisible texture pack for myself and played like 12 games with it. I was not caught.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

hypixel SUCKS

I was false banned for a month for "chat infraction"
when I did nothing wrong. Every time I join its filled with toxic players, hackers, racists, inappropriate skinned players, and even sometimes predators.
Not to mention the amount of time it takes to get hackers banned; the predators and inappropriate avatar players don't even get banned.
Too many scammers as well; I can't join a server without seeing at least 1 scammer. Also the lag is insane, and its not that my computer is laggy, its that the servers run on potato's so that I get frozen every time I walk into a glass pane. Even though some of the games are good, everyone uses either hacks, auto clickers, or are just sweats that pick on the new players. I do NOT recommend this server AT ALL, especially if you're a kid.

5 September 2025
Unprompted review
Rated 3 out of 5 stars

groomed by admin

kevinkool made me send him pajama pics when i was 9 but he gave me mega walls and blitz coins so 3/5 stars

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Don't Play HYPIXEL

Don't Play HYPIXEL. There are many hackers and scammers. Well you can lose all your money if you dont be careful

29 July 2025
Unprompted review
Rated 1 out of 5 stars

HYPIXEL JUST SUCKS

HYPIXEL JUST SUCKS. PLAYERS SO TOXIC. AND THE GAMES ARE SO STUPID. I DONT EVEN KNOW WHY I PLAY BC I CANT!! I GOT BANNED FOR "Hacking" JUST BECAUSE I REPORTED A REAL HACKER THAT WAS FLYING AND THEY BANNED ME!!! I SHOWED THEM A SCREENSHOT AND THEY STILL BANNED ME!!!!!!!! WHY!!!!! DONT PLAY HYPIXEL GUYS!!!!!

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Hackers get into Microsoft accounts using Hypixel

As a mother I would like to warn parents for this server. There are players on Hypixel deliberately trying to hack Microsoft account including the Minecraft accounts. Children are lured to a discord server for playing a game together and asked to log in with their Minecraft account details. The hackers will immediately hack into the linked Microsoft account. And change all the log ins. Not only will your child lose their Minecraft account, but the hackers will have access to Microsoft account as well. Hypixel is ignoring the increasing problem with hackers and will not provide any help.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Very toxic and unmoderated

Ngl, I'm really not having fun on this server anymore.
The community is either toxic, arrogant, or full of no-life tryhards who ruin the entire gaming experience.
By toxic, I mean situations like this:
The other day I was in the lobby and saw a conversation in the chat. Well, honestly, you couldn't even call it a real conversation, since it was written so immaturely.
One player was having a normal, harmless chat with somebody else when suddenly another person jumped in and started randomly throwing out death threats, suicide encouragement, and degrading comments. - Like, what the actual hell is that?
And do the moderators do anything about it? No. Of course not.
The server is basically completely unmoderated, apart from the automated systems, which are only effective against hackers. When it comes to chat behavior, people can be total assholes and do whatever they want without facing any real consequences.
Yes, I totally get it: the server is big, there’s a lot going on.
But precisely because it’s such a big server, you’d expect them to be able to put together a proper moderation team. And yet, that seems to be too much to ask.
I first played on this server in 2019.
Do you know how many moderators I’ve seen online or on the server since then?
Not a single one.
On top of that, so many players sweat so hard in so many games that as an average player with a private life and offline responsibilities, it becomes really difficult and honestly not fun, to play anything at all.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

I lost my 2000 plus hours to this game

I played hypixel skyblock for like 1-2 year and my playtime is 2000+hrs And and the admin banned my account for temporary 90 days for reason is I'm doing boasting on multiple profile but I have only create 1st with my friend that have 40+ hrs played and 2nd is my main only solo that have 2000+hrs and 3rd is bingo profile that reset every month I give my lot of time to this game and what I got banned an admin said I'm doing boosting that time I don't know what is who sings and what kind this word to use but when I research it means we are making coins to sell from another platforms but I never do this in my life I just created profiles to play with my another friend and guide him and now I got temporarily banned for 90 days and now my profile is flagged that I lost my 2000 plus hours to this game I'm so angry to their admin he don't care how much do I play in just one Click to ban my account I never played this game in my life again and I will stop you to play this game the admin is cause you didn't care your time you for no reason and proof when I create apply ask me nothing and he just closed it and I can't create more appeal so my suggestion is don't play this stupid game

12 April 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look