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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were unhappy with their experience overall. Many people complained about severe technical problems like constant lag, sudden disconnections, and frustrating matchmaking systems that frequently pair inexperienced beginners against extremely advanced players. Furthermore, consumers expressed deep frustration regarding unhelpful moderation teams, unfair account bans, and completely unresponsive support services that failed to resolve appeals. Some reviewers were happy with the vast selection of fun minigames available and reported experiencing a smooth connection without any noticeable lag. A few other people also felt that the platform remains an awesome destination offering brilliant gameplay options and plenty of daily entertainment.

What people talk about most

User experience

Clients share negative opinions on user experience, noting that severe server lag and frequent freezing... See more

Staff

Reviewers mention negative feedback about staff, noting that moderators fail to detect cheaters and ignore... See more

Product

Reviewers highlight mixed satisfaction with the product, as some consumers consider it a great server with... See more

Service

Users describe ambiguous interactions with service, as some reviewers praise the platform as a great server... See more

Application

People report negative experiences with application, noting that the game frequently freezes, fails to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bedwars used to be one of my favorite game modes, but things have changed a lot. The biggest issue isn’t even the gameplay itself — it’s the community. In just two days of returning for nos... See more

Rated 2 out of 5 stars

When i tried to report a player that says "kill u" after i break his winstreak after 2-3 then hello why doesnt it work i tried to report him in every chat variant like guild chat direct chat and the... See more

Rated 2 out of 5 stars

ayo wtf, im literally playing hypixel with 280 ms and a guy who's living in US & UK register 10-12 combo and playing kinda absolute sweat either considered as sweat / s-tier player .. and we can't ev... See more

Rated 1 out of 5 stars

These racist boot licking F***ng chucks are a joke!!! Wont ban n**i skins, people saying g*s the j**s, players laughing at the kids being slaughtered in the war in Iran because these losers are mvp++... See more


Company details

  1. Gaming service Provider
  2. also in
  3. Video Game Store

Information provided by various external sources

Play award winning minecraft games and mini-games with your friends for free. Only on the Hypixel minecraft server!


Contact info

  • Chemin de l'Émeraude 76, J8N 5A7, Val-des-Monts, Canada

  • hypixel.net

1.9

Poor

TrustScore 2 out of 5

509 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.9

All reviews

(509)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't get it

Once I got Hypixel I thought it be a fun idea to play. I mainly play bedwars and other games. I swear 80% of the time I am put on the team with 1 less person than the rest and it is just always so unfair. And also I have very good internet and a decent computer and I always lagback and I always get 5 hit combos on me and my oppenent would be on 3 hearts and I am full and I'd still die. This game is so biased towards the other people who enjoy it cause it doesn't do those things to them. I am on the edge of never playing Hypixel again. The only Good thing about Hypixel is any game that doesn't involves fighting pvp that is it which like 90% of all of their games are fighting pvp.

27 July 2021
Unprompted review
Rated 1 out of 5 stars

Awful Banning Service

i played build battle twice and got banned for using mods. it was literally my second time playing the game how would i have mods. i appealed the ban and it got denied immediately without reason. awful terrible banning service

27 July 2021
Unprompted review
Rated 1 out of 5 stars

This server has unfair advantages

This server has unfair advantages, the more ranked you are the less likely you are to get banned for hacking or auto clicking and i even have VIP plus plus. You cant play the game without toxicity hacking and tryhards. And they replaced the best minigame on the server with skyblock, what mini game did they take out? Herobrines mansion. An update, so I was playing and I called people annoying for cross teaming and they killled me because I reported them and they called me homophobic not only that they think that me calling them crossteamers is homophobic because they make being gay there only personality. I also find it rude how hypixel didn’t do anything

20 July 2021
Unprompted review
Rated 1 out of 5 stars

Horible excuse of a server

This server is absolute trash. Staff are horible. Tons of hackers on almost every game mode. Watchdog is really bad even wurst (very old mc hack client) bypasses. Lag is absolutely horible, tons of lagbacks. Ban appeals are useless as they will probably get a auto response from a bot. Oh and the ranks? Don't buy them they are a waste of money.
In short this server is absolute fuc*ing trash and not worth your time.

16 July 2021
Unprompted review
Rated 2 out of 5 stars

Skyblock is nothing but scammers

Been playing Hypixel Skyblock for about 5 or 6 months. The other players are nothing but scammers. The youngest are obvious scammers and the older is a bit more clever and stall stealing from you until they have your trust. This has happened multiple times to me and my two kids. Can't recommend this server for kids without parental supervision.

Can't recommend this server for anyone who wants to play an actual multiplayer game because you can't make friends or play meaningfully together when the whole community is scammers.

Contacting support or reporting scammers with crystal clear evidence and outright admittance from the scammers doesn't warrant them at ban or warning, they are free to continue scamming kids day in and out. The support sees scamming kids as a part of the experience.

12 July 2021
Unprompted review
Rated 1 out of 5 stars

Trash

Trash, their trash anticheat banned my account for having high ping. You guys make thousands every month, get a better server.

2 July 2021
Unprompted review
Rated 1 out of 5 stars

straight trash don't waste your time…

straight trash don't waste your time all it does is lag, crash the servers, has hackers but doesn't ban them but then bans you for simply writing something "Offensive" and has a queue that makes you wait for 20 minutes just to get booted off the server because it has terrible ping and connection. Don't waste your time on this server!

17 June 2021
Unprompted review
Rated 2 out of 5 stars

Hypixel is fun and really great to play…But has some falws :(

Hypixel is fun and really great to play with friends you can have a party and join, and play with friends in really amazing fun games! There is a variety of games you can select from as well! I would recommend this server but there are some flaws. Just today I got kicked from this server 6 times just in the hour! What the hell is wrong with the server today I know how bad it has been with lagging but this is unbearable! And I got banned for no reason! And also when you do teams of build battel my brother's partner did an inappropriate build, but my brother got banned for actually trying to do the build instead of the other person! He got banned for no reason!!!!!! AND I HAVE BEEN BANNED FOR NOTHING AS WELL!!! So, as I would conclude hypixel is a great server but the people are rude and trashy and also it lags way too much!!!! Also, the admins aren't great because they ban people for no reason and pay no attention to the people that are actually hacking!!!! Would recommend server to ages 14+

17 June 2021
Unprompted review
Rated 4 out of 5 stars

Hypixel is verified and the staff do nothing fishy

Don't mind the 12 year old's above, the server is great! While it may be laggy, you can just wait a little untill fewer people are on. There's only 2 computers that run a server with 200k people playing on it everyday, so give the lag problem some slack. If you run into bad team mates chances are you yourself are bad and need to improve. It is very grindy to get yourself with better pvper's, but you can also just go into solo! Hypixel staff are making this job their life (because it is) and are doing as much as they can. If you don't like what they are doing with different games, then just play another game mode. Staff are doing things because it will maybe take less stress on the computer, or it will patch bugs like the infamous bonemerang swap that leave other less skilled or equipped players far behind. (The bonemerang swap was a glitch granting you the ability to do hundreds of damage in a single second in the game Skyblock).
Also, if you were banned you can make an appeal in the community threads, although you do need to send proof. Reasons you were banned may be
Straight up hacking
Sending weird packets (packets are used in hacking, and if you send to many the anti cheat may trigger)
Chat abuse (Spam, advertisment of discord servers that go against community rules, rascism, etc)
Also comment about not getting over 4k worth of items, either you payed in a fishy discord server, your money is still proccesing (my rank took about 1 1/2 weeks to get to me) or its just a lie to make it seem like a server with over 200k players and multiple youtubers that trust this server with their lives seem like a big scam.
The reason I'm giving this a 4 star is because theres not many staff, and most of the staff huddle over into Skyblock, which is the number one reason stress is put into the computers. Also some staff seem a little incompetent but it does seem they try their best. Sorry it's so long, and again 12 year old above stop raging about either your Australian wifi, your 2009 computer, or getting banned for blatantly hacking. This is a platform to give honest feed-back, not clouded with your anger issues.

14 June 2021
Unprompted review

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