Hypertech Reviews 283

Like so many others on here. I bought through the Novads bumph on facebook. Like everyone else, I received a mobile SMS within 24 hours saying that my order was being processed and shipping details would be provided. There was no website, no receipt (other than my credit company transaction) and feeling that something was not right, I looked online - to discover all this negative feedback and the answers from the Hills (Dave, Frank, etc.).
So I contacted the company on 02038089234 and spoke with Steve (yes. you guessed it).....Hills - who told me that the estimated delivery is 6 to 8 weeks. Is it just a re-badged Oukitel phone: no, it's not. Is your name Steve Hills: yes,it is (guy is very Asian, so probably not).
Will the phone arrive in February - probably, but that's a long wait.
Will it be a cheap re-badged Oukitel - probably yes.
"Steve Hills" tells lies, just like all his brothers and cousins who work alongside him - and for that reason alone, I am cancelling my order and hope to see the money refunded.

I’m not actually reviewing my personal experience of a purchase, although I very nearly purchased a Drone X yesterday.

I am however thanking all the reviewers for flagging up this company and warning others to beware of this company.

I rang them and asked about warranty etc. I was unconvinced and felt that I could experience issues with them being in Hong Kong (at least that’s where I was told they are).

Anyway ... many thanks for helping me make my mind up. I will not be purchasing anything from them ever!

Update on previous review.
I appreciate the reply from Catherine from Hyperstech to refund my account within 10 days.
I will share an update as and when this is complete.

Ordered the XONE from Hypertect, read the reviews on here & got
totally scared off. Canceled the order, expecting problems but no. They returned the money back to paypal within 3-4 days. So maybe
they have changed there ways. If phone was cheeper or they have
something l would be intersted in l would by from them.
Keith Keeler

Bought 2 sonic x pro electric toothbrushes end of July 2019. Less than 90 days of use one of the toothbrushes stopped working would not hold a charge. Contacted customer support who said you only have 30 day return on it. In the box there is a warranty doc saying 1 years warranty on brush. Contacted them again and they said unless you took out warranty at point of purchase no refund or replacement. Paid €47 per tooth brush What a shoddy company anyone else would do a replacement for faulty goods. DO NOT USE THIS COMPANY!

Bought a Watch from them some time back. Failed after 2 Weeks. Replaced the Battery in a High end Jewellery Shop. Failed again.

Sent many request asking for replacement under Warranty.

All they were interested in was to take snap Shots of Face, sent them note saying there is only a blank Screen.

They did nothing " Useless Seller" They can not stand over faulty product.

GW

Purchased a coolair from Hypertech it broke down after 2 weeks could not get a reasonable response now putting it back to the credit card company
DO NOT BUY FROM THIS COMPANY

I really was hoping that you could give companies a No star rating.
I purchased 2 CoolAir personal space coolers and both did not work from day 1.
I have asked for a full refund and sent them videos to prove that they do not work.
This company is not to be trusted.
They have informed me that they have refunded my purchases but after 6 weeks nothing has arrived into my account.
Trading Standards should stop them advertising for goods to be supplied into the UK.

Ordered a flashlight from them, after paying for it (May 7th) and waiting for over a month and half I contacted them. Their response was the product was returned to them for "unknown reason" and they asked me if i wanted the product shipped again. When I requested for a refund, they agreed. It's July 12, and i am still waiting for that refund to be processed. I really wish I had read the reviews before.

Bought a drone x took five weeks to get ordered extra blades got 2 .when it did arrive it wasn't what I ordered, so I emailed them and they said that they were out of stock and sent me a substitute instead, I said I want what ordered, they just send it back for a refund at my own expense, I then said you send me what I paid for and I will return this piece of rubbish at your cost not mine you stuffed the order up, no good they refused, looks like I'm stuck with it. All I can say anyone thinking of buying anything from these rip off merchants take heed from myself and other people on this site (DON'T) beware

One star is one too many!
Not what I ordered... a drone pro...with camera... NO camera. I only wanted it for the photos. Slow in coming. Wish I'd read these remarks BEFORE I ordered! My bad, could be your good luck. Do NOT order from this company; they have three names for this order alone. If you read further you'll see more of the same experiences. I want a refund. I will contact PayPal, who it would seem, know that this company isn't honorable. As many here have already expressed surprise that PayPal hasn't done anything, I will also say the same. I use PayPal to protect my purchases. If they aren't doing as they advertise, then shame on them. I shall pursue this claim with PayPal... we will see what type of response I get...

hello yes I to bought a dronex pro??? DEOS NOT LOOK LIKE ONE IN ADVERT and yes it took 5 weeks to arrive(went to America not Australia paid extra for extra blades(2 pairs) only got 2 in total. wish I read this before I paid my money.do not trust this company

Hyper tech or Happy Shopping or whatever this business decides to call themselves this week are thieves and PayPal needs to shut them down. PayPal is at fault also if they do not. I ignorantly purchased the extended warranty on top of my worthless, non-working, sub-par, falsely advertised, fraudulent item. HyperTech/Happy Shopping sent me a return address that doesn’t match any paperwork that i have received and refuses to acknowledge my prepaid extra warranty. It does not matter what you order from this company, it is all junk designed to rip hard working people off and steal customers from upstanding and honest merchants by falsely advertising their products under fraudulent names and offering “technological deals”. Do Not give HyperTech/Happy Shopping any of your money whatsoever. They have no product for sale, special deal or not, that is not sub-par junk designed to steal your money. If you order anything from this company you will be scammed. I am trying to get help from PayPal now and will update this post as soon as i have an answer.

N.B. The firm is "Hyperstech" not to be confused with Hypertech an American company (and there is a liquidated UK firm named Hypertech who traded in the same business area - something dubious or dodgy there perhaps?)
My experience mirrors all those below. I bought a DroneX Pro 720. What I received was a 420 Drone model. I got it going, eventually, but unable to control with my mobile phone, nor would filming/photo facility work (which is the only reason I bought it). Could not get the App to work either. Instructions emanate from China and the English is atrocious and incomprehensible.
Obtained an address to send it back to NOVADS Estonia (which cost me £10.55, they refuse to pay for returns postage). Posted it back, sought a refund, they refused. Complained to PayPal they couldn't/wouldn't assist, said I needed proof of delivery to NOVADS. 6-months later, the parcel I's posted to Estonia turns up on my door-step with an "insufficient address" label on it! Hyperstech or NOVADS had given me an incorrect address, or refused to sign for it. I'm now too late for a PayPal complain (over 180 days). Hyperstech continuing to refuse to refund me. These companies need to be brought down. Watchdog anyone?

Never received my coolair that i paid for

Sono dei truffatori, ho pagato e non l'ho mai ricevuto. Ho iviato parecchie email pero non ho mai avuto il drone solo false promesse.
Truffa......!!!!!

Son unos estafadores a los que pagué pero que jamas recibi. Envie varios email pero nunca tuve el dron, solo falsas promesas.
Fraude !!!!

Cest un arnaque... j'ai payés mais je n'ai jamais eu le drone, J'ai ecrit de nombreux mails mais j'ai euseulement de fausses promesses
Fraude...!!!!

They are scammers I paid but i never received... I sent several emqils but i never had the drone only false promises.
Fraud...

A todos, NO RECOMIENDO a Hyperstech para ninguna compra ni envio, son unos irresponsables que no responden por NADA, efectue compra de un reloj "TactWatch watch" el 20 de Enero de 2019, Invoice 7b75757fea8e97 y llevo mas de 60 dias habiles / 85 dias calendario y siempre responden con la misma excusa, que el pedido está en transito, pero no solucionan NADA ni informan donde esta el paquete / pedido no saben NADA ni CONTROLAN NADA, aun espero una respuesta afirmativa de estos, actualmente yo estoy efectuando DENUNCIA respectiva con autoridades Colombianas para dar conocimiento de esto y que no le pase a otras personas.

To all, I DO NOT RECOMMEND to Hyperstech for any purchase or shipping, they are irresponsible that do not answer for ANYTHING, I made the purchase of a watch "TactWatch watch" on January 20, 2019, Invoice 7b75757fea8e97, and I have more of 60 working days / 85 calendar days and they always respond with the same excuse, they affirm that the order is in transit, but they do not solve ANYTHING or report where the order is, they do not know ANYTHING or CONTROL ANYTHING, I still expect a affirmative answer of these, at the moment I am effecting respective DENOUNCE with Colombian authorities to give knowledge of this and that it does not happen to other people.

One star is one too many for this terrible company. I brought the T watch which came with a scratched screen and flat battery. After several emails and an offer to return (at great stage expense) or refund me the money for a new battery; I was then told my 30 day return/support policy had expired. What a shonky bunch of crooks. Avoid these rogues at all cost. Shopping with these thieves is like flushing your hard earn cash down the toilet. Spread the word and warn all your friends.

What a rubbish business operates out of Singapore so you have no consumer rights if your goods are faulty you have to return them to Estonia at your cost and hope for a refund

Stay away, !I would not give them any stars ,This Novads or Hypertech as they also call themselves are theiving low lifes, they supplied me with a so called military standard watch it looks,feels like something out a Christmas cracker dont bother buying from this company products are absolute rubbish, they promise to sort things if you can get through on their phone number yet do nothing they do not reply to emails STAY AWAY THEY MUST HAVE SHAFTED 1000'S OF PEOPLE ,STAY AWAY DO NOT BUY FROM THIS COMPANY my invoice 6d5be44edccb55 got a refund but £10 short due to exchange rate, as refunded in dollars and my bank charged me for overseas transaction.