Bought this box to replace my old one which "died" a few days ago, yes right in the run-up to Christmas, ordered on Saturday night and arrived in Northern Ireland Thursday which is really good cons... See more
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Initial delivery of product prompt. Product faulty - ie did not work! Tried to contact 3 times on customer service emails - no response. Sent 2 letters by mail - no response. Finally received an abrup... See more
Company replied
Phone cover is genuine LG and fits perfectly. Excellent customer service and would recommend Hyper direct highly. I ordered wrong colour and was no hassle to return and exchange for correct one. Any q... See more
Given the risky reviews of this company (aka TechDigital.co.uk) on Google, and against my better judgement, I decided to purchase a phone accessory because they offered a great price and a Paypal chec... See more
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VERY fast delivery and great value !!!!!!!!!
I had been letdown by previous suppliers and I was a little reluctant to try another BUT these people delivered very quickly and the quality of the goods could not be beaten for the price. Well done !!!
Great price and service
couldn't beat the price and the delivery was well before I expected
Excellent Service
Ordered a product from hyperdirect, product shipped within 1 day to South Africa. Parcel was delayed in SA but hyperdirect responded to all emails quickly and courteously. Parcel arrived and was as specified.
Excellent service
This company delivered the correct product on time with with no fuss - package arrvied complete so no complaints whatsoever.
Misleading website and no response to complaint
I placed the order because next day before 1pm delivery was advertised on the product itself as being available provided the order was placed before 5pm. Order placed 4.30pm. I enquired the next day about the non arrival and received a reply that I should have placed the order by 3pm in accordance with the terms and conditions. I replied with screen shots of two web pages where it stated 5pm and 6pm as being the cut off. I have not received a response to that email. It is highly unlikely that anyone would check terms and conditions for conditions on delivery when they are stated both on the product and the delivery details section. Even so, I would expect terms stated on specific products to override a general rule hidden away in terms and conditions. I wont be ordering again from a company that has so little care in preventing conflicting misleading advice on the website and doesn't reply to a complaint
item purchased was late and no communication was possible to the company
Bought an item from hyper direct, payed £10 for next day delivery and the item didn't come. Tried ringing the contact number provided on the website which automatically ended the call every time. Then tried emailing the customer service department, never received a response. As a last resort I tried contacting royal mail directly to see if they had received my purchase to deliver, of course hyper direct had failed to provide me with a tracking number making it impossible for royal mail to find my product. Terrible service. I'd highly recommend not shopping with this company. Extremely unreliable and very unprofessional service.

Reply from Hyper Direct
Good service
As respect thanks
I am goinig to order an other one
Regards and thank you.
Hyper Direct are first class.
I ordered a remote control switch on Thursday night. It was dispatched on Friday and I recieved it on Monday Morning.
I am in Ireland approx 500 miles from London.
Hyper Direct
Excellent price and extremely quick delivery. Very good indeed.
just 16 ours to receive my purchase !!!
i was surprise about the skipping time, very fast !!! excellent service !!! i will use again
Good & Happy
Product came in 3 days, was new and clean. and it works! so great. Easy and simple. Thanks to the seller :-)
Very good a spot on
Fast and simple way good service reliable on time love to do business again
Awful
Ordered a battery for my phone, money was promptly taken out of my account but the item never arrived. I went to their contact page, where I was requested to write my query in the box and I would be contacted, I did this and provided contact information but to no avail, I continuously phoned the company, who never answered and I ended up having to pay another company for another battery

Reply from Hyper Direct
Quick but not right service.
I have ordered a purple cover for my phone. I was promised it within 5-7 days of free delivery. I got it the next morning!!!!!!. But....... it was the wrong colour. Ordered purple - delivered black. Why?

Reply from Hyper Direct
Outstanding seller..fast delivery..excellent value 10/10..Thanks..5*
Unbelievable value for a genuine blackberry charger and the delivery was lightening fast. Excellent seller and I recommend without hesitation. Thank You
Super service: received next day even after purchasing late in the day.
Item as described. Super fast postage...highly recommend!
good fast service
did not have any problems with ordering or delivery. will use them again
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