I saved Gates of Olympus to favourites twice. Somehow, favourites emptied itself after logout. the catalogue looks bigger than it feels. That is exactly the sort of basic detail that should be clear..... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The date filter counted Friday as Saturday. Then I noticed only because I checked before playing. control pages should reduce confusion, not create more. I would not have cared if the site ha... See more
I claimed free spins after putting in £39. Then the progress bar barely moved because contribution was hidden elsewhere. I left the bonus alone because the numbers stopped making sense. Support had th... See more
The welcome offer looked simple before deposit After that, support pointed me back to the same confusing rules I left the bonus alone because the numbers stopped making sense That tiny mismat... See more
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The date filter counted Friday as…
The date filter counted Friday as Saturday.
Then I noticed only because I checked before playing.
control pages should reduce confusion, not create more.
I would not have cared if the site had shown one honest status
The site looks tidy until something…
The site looks tidy until something goes wrong. After that, polite replies did not fix messy statuses. small confusion added up fast
The whole thing felt more confusing than it needed to be.. It was a small issue until the account pages kept disagreeing
Cashback showed on the account banner…
Cashback showed on the account banner last Tuesday. What annoyed me was that the bonus wallet displayed x45 after the banner showed x20. the small print mattered only after the click. That tiny mismatch made the whole account harder to trust.
Tom said my documents were approved.
Tom said my documents were approved.
Then the withdrawal page demanded files the profile never mentioned.
I spent more time reading the profile than taking the photo. That is exactly the sort of basic detail that should be clear.
Still open as I write this.
The round on Starburst froze halfway…
The round on Starburst froze halfway through.
The issue was that sound and spin settings reset after every refresh.
I only wanted to finish one round cleanly. That tiny mismatch made the whole account harder to trust
Transaction history loaded dates but no…
Transaction history loaded dates but no amounts. What annoyed me was that the reminder appeared behind the game window. I was late for the train and did not need another restart. I checked again later and the wording still had not changed.
I claimed free spins after putting in…
I claimed free spins after putting in £39. Then the progress bar barely moved because contribution was hidden elsewhere. I left the bonus alone because the numbers stopped making sense. Support had the account reference in front of them.
Checked the payout page during lunch…
Checked the payout page during lunch and saw £215 stuck there. What annoyed me was that two agents gave different timeframes. refreshing at lunch gave the same useless screen. My coffee went cold while I compared the pages 🙃.
My £260 withdrawal started normally…
My £260 withdrawal started normally through Revolut
The issue was that the request vanished from history while balance stayed lower
support saw the screenshot and still copied the FAQ
The whole thing felt more confusing than it needed to be
I used the promo on Jammin’ Jars…
I used the promo on Jammin’ Jars because it was listed.
Then cashback changed amount between two account pages.
a promo can be average and still be clear
Ben said my documents were approved
Ben said my documents were approved. What annoyed me was that the upload bar hit 100% then returned to zero. I spent more time reading the profile than taking the photo. The whole thing felt more confusing than it needed to be.
After two small sessions
After two small sessions, I tried taking out £34. After that, two agents gave different timeframes. it should say failed or still processing, not both. That is exactly the sort of basic detail that should be clear
Dead or Alive 2 showed in search but…
Dead or Alive 2 showed in search but would not open after login. What annoyed me was that sound and spin settings reset after every refresh. a ten-minute break became lobby troubleshooting. I noticed it because I checked both desktop and mobile. Still open as I write this
I saved Gates of Olympus to favourites…
I saved Gates of Olympus to favourites twice. Somehow, favourites emptied itself after logout. the catalogue looks bigger than it feels. That is exactly the sort of basic detail that should be clear.. It was a small issue until the account pages kept disagreeing NO update.
I sent the same issue through the…
I sent the same issue through the contact form. After that, the transcript disappeared when the window refreshed. polite wording did not fix the wrong answer. The same detail was still wrong before bed. seriously.
I used the promo on Reactoonz because…
I used the promo on Reactoonz because it was listed
What annoyed me was that cashback changed amount between two account pages
rules can be strict, but they should match
The same detail was still wrong before bed
My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared. After that, the button was tiny on mobile. control pages should reduce confusion, not create more. I noticed it because I checked both desktop and mobile.
£82 left my balance for withdrawal…
£82 left my balance for withdrawal Saturday afternoon. Somehow, the deposit method was greyed out for withdrawal. it should say failed or still processing, not both. I checked again later and the wording still had not changed.
Login codes arrived out of order with…
Login codes arrived out of order with my phone on 8%... Then the first code expired while the second was arriving. I tried mobile data, desktop, and another browser. The whole thing felt more confusing than it needed to be.
The chat queue put me at position 18.
The chat queue put me at position 18.
What annoyed me was that the reply explained password resets instead of the payout.
I would rather wait longer and get one accurate reply.
Support had the account reference in front of them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








