10/10
Alessandro was more than kind and helpful. He took his time to make sure we were receiving what we wanted to perfection. 10/10 would come again.
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Hype Clothinga è un marchio registrato specializzato nelle vendita di sneakers, abbigliamento, accessori e collezionabili in Edizione Limitata - 100% autentici !
via del Babuino 178, 00187, Roma, Italy
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Alessandro was more than kind and helpful. He took his time to make sure we were receiving what we wanted to perfection. 10/10 would come again.
I placed and fully paid for my order (#151169) with Hype Clothinga on February 6th, 2025, expecting a smooth process. Instead, I have faced over a month of delays, vague responses, and a complete lack of transparency.
After two weeks of silence, I had to reach out myself, only to be told on February 19th—reactively—that my order failed their quality check. At that point, they assured me that a replacement would be shipped within 2 to 10 business days. That deadline passed on March 5th, and now, as of March 12th, I still have no confirmed shipment date.
What frustrates me most is not the delay itself but the company’s total lack of proactiveness. If they had communicated issues in a timely manner, offered an alternative (such as a different color or similar item), or even given a firm shipment date, I could have been more understanding. Instead, I have been left chasing updates with no real resolution.
To make matters worse, their only attempt at “compensation” was a 10% discount for a future purchase, which is completely useless considering the experience I’ve had. They refuse to offer a discount on my current order or even a partial refund for the inconvenience.
At this point, I’ve demanded either a confirmed shipment date within 48 hours or a full refund, and if they fail to respond, I will escalate the matter further.
⚠️ Avoid this company unless you’re willing to deal with excessive delays, poor communication, and non-existent customer service.
Legit, great, amazing. Really good customer service - great communication. So many clothes to chose from, many shoes and things you won't find anywhere else. Fast delivery. I really love Hypeclothinga, I shop there very often and there is just not a single bad thing you can say about this shop
Really nice workers they help you and they are very kind I would reccomend going there different variety of sneakers and clothing .
It is a very good store, both physical and online. My shopping experience was very comfortable. Most importantly, I admire your outstanding models. Thank you
At first i wasn't sure about the exact time of shipping but after trying to be in touch with the assistants of shop, they guide me with patience and respect so soon.
The card of identity for product, the safe and respectful packaging impressed me so much. Thank you for this enjoy full experience.
Excellent products, excellent services, excellent experience! Don't think! Just go to Hype Clothinga and shop! Nothing more! They are really Number One! Do not use other sites!
i am thriiled my order arrived on the 8th day, ang the packaging was perfect
I ordered a pair of AJ1 eastside golf, i am really grateful for this shoes, the shipping was so fast and the packaging was perfect, the site told me that it would take 2 to 10 days to process the order, but on the 8th day my order arrived, I am delighted with the hype clothinga
One of the best services I had in a while everyone was very helpful full of energy. And also 10 out of 10 authentication on every single shoe
My son wanted a pair of Nike Air Jordan’s High tops from the Rome store. He was given money by his grandparents to buy something for himself on his holiday. We visited the store on the 15th January 2023 and Fabio was extremely helpful. The shoes my son wanted were not available at the store but Fabio ordered these for us and were delivered to our home in Australia 3 weeks later which was fantastic. Our experience was one of great customer service, the number of clients allowed in the store was paced to ensure the best service for each client. Thank you Fabio for making shopping in the store a pleasure and making a 16 year old boy very very happy. Regards Louise
One time this year I bought from your shop, and we was very happy from the start
You have the most unique shoes and I am very sure from your shop.
The customer service team was excellent in handling the queries I had prior to purchase. Marco was knowledgeable about the product and the shipment process to the U.K. There was also very good follow up post purchase with the team following up to ensure that I received the products ordered.
I am really grateful for this shoes, the shipping was so fast and the packaging was perfect. I am obsessed with these shoes, my favorite shoes ever!!
Catalogo di sneakers e clothing molto ampio, ho acquistato un paio di Air Jordan 1 UNC Fearless e sono stato molto sorpreso sia per la velocità di spedizione che per la cura del packaging. Consigliato al 100%
Was extremely polite and provided excellent customer service.

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