Hydrohealth Reviews 

274
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 78 reviews, people generally felt positive about their overall experience. Customers frequently praise the positive health outcomes, noting improvements in inflammation, skin appearance, and kidney function. Many reviewers also appreciate the supportive nature of the staff, mentioning quick and empathetic responses to their inquiries. However, some customers also noted difficulties regarding product functionality and receiving the correct items. A few other people mentioned receiving a product with quality issues, like a leaky gasket, or receiving incorrect shipments. Additionally, a minority felt dissatisfied with the customer service processes when resolving issues, claiming difficulty with returns or being given the run around.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers are delighted, praising how the water... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional availability... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding the product. While many customers report... See more

Order

Consumers find order experiences to be mixed, characterized by both deep frustration and positive... See more

Staff

Customers had positive experiences with staff, highlighting their constant availability, genuine concern, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have stage 4 CKD and worried it will end up on Stage 5. When I saw the advertisement and the video, very impressed so ordered just one bottle and declined all other offers. Imagine my shock at £173.... See more

Rated 4 out of 5 stars

I did some research on the idea after following up on web promotion. Ordered the bottle and have been using it on a regular basis. I use only distilled water, keeps be everything clean and no heavy m... See more

Rated 4 out of 5 stars

Positive experience with hydro health bottle use My husband & myself are really using Hydrohealth bottles My kidney function based on my lab work wasn’t perfect so I decided to try their produ... See more

Rated 5 out of 5 stars

As an OAP, I am trying everything and anything to keep healthy. So, when I saw advertisements about Hydrohealth and how it can help fight certain ailments in our bodies, I decided to invest in it ev... See more


Company details

  1. Electrical Supply Store
  2. Vitamin and Supplements Store

Written by the company

At Hydrohealth, we aim to boost your wellbeing. We aim to elevate you physical and mental wellness to the next level and to give you the life you deserve!


Contact info

3.6

Average

TrustScore 3.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(274)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refreshing and Energizing

This water tastes so refreshing, and it gives me a noticeable energy boost. Highly recommend! The bottle is well-made, doesn't leak, and is better quality than the hydro bottle.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Tastes just like regular water

Tastes just like regular water, but the benefits are incredible. My fatigue is gone, and I feel refreshed every day. The bottle's design is top-notch and much better than the hydro bottle.

1 August 2024
Unprompted review
Rated 3 out of 5 stars

Unmarked Bottle in a Black Box

I received my bottle in a box. Box look shady and unprofessional. Once i open the box to inspect the bottle I was surprised there was no label on it stating that it is a legitimate product. I noticed the charging cable is too short plus no power adapter. I used my phone power adapter and began to charge the device. In about 2 hours it was ready. The lack of instruction booklet on cleaning and maintaining the bottle is a big miss. (No wonder they try to sell you extended warranty at the time of purchase) I had to look up for that info online. When i opened the bottle it had an unusual smell. So after washing and drying it, I went ahead and tested it. The bottle lights up blue and the water started to get cloudy. after a few minutes I remove cap and took sum sips. Water tasted ok but the odd smell remains. Hope that is not toxic. Plus will this bottle ever require filter replacement? I bought this for the main purpose in helping my kidneys and liver improve. I hope this isn't all hype.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

Misled

I ordered a water bottle on July 9, 2024. I was over excited to receive my HydroHealth water bottle. As I open the package sitting next to my 2 adult daughters, we couldn't help but to notice that the newly arrived Hydro health bottle is identical to a less expensive bottle that I paid $13.99. The bottle that I ordered from HydroHealth had "HydroHealth"written on the bottle and there nothing written on this newly arrived bottle. That drew suspicion! Then, when I was finally able to get in contact with a rep (email only) The rep was so offensive . I told her that I received a water bottle in the mail and there's no way this bottle is an AUTHENTIC hydro health water bottle. I continued saying "I don't feel this is an authentic HydroHealth water bottle " and would like to return it for a
refund. Please forward to my email the process to return this bottle. Thanking you in advance
At first the rep kept texting me back offering partial refunds and I declined. After 5 different text messages, the rep never gave me the return address as of now! I then said to her, "that you leave me with no alternative but to seek legal help in getting my money returned to me" The texting STOP IMMEDIATELY!
HydroHealth I don't understand how you haven't had this company shut down by using your name and scamming hard working people out their money! SHAME ON YOU

9 July 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Ola,

We deeply regret how this went down. However, as you can see both on this Trustpilot as on our page we are the real Hydrohealth comany with this webshop: https://us.hydrohealth.co/health Furthermore, as you can see on all the review pictures on our webshop, none of our bottles have written Hydrohealth on them. Bottles that have this are not from our webshop and we can't vouch for the quality of these bottles. This is also what we tried to make clear. However, if you would still like a refund you can definitely contact us and we can get this done.

Rated 5 out of 5 stars

Energized and Leak-Proof

i've been using hydrohealth for a month now, and i feel so much more energized! it's like drinking pure energy every day. the bottle itself is sturdy, doesn' leak, and is way better quality than the usual amazon bottles i've tried.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Hydration Revolution

Switching to hydrogen water with my Hydrohealth bottle has been revolutionary. The enhanced taste and health benefits like increased focus and energy have made me a huge advocate. It's a must-have for anyone looking to improve their hydration and health.

22 July 2024
Unprompted review
Rated 1 out of 5 stars

I would give this zero stars if I…

I would give this zero stars if I could. I purchased two bottles and when delivered both were defective. One leaked water and one would not charge. I went back and forth with a dozen emails before they agreed to warranty these. They have a60 day warranty. I sent pics and videos that they requested and still would go back and forth with emails.

4 weeks later I received the replacements. 30 days after that one of the two replacements would not charge anymore. After going back and forth with multiple photos and videos they told me I was outside of the 60 day warranty. I explained they were replacements that I had only for 30 days. They refused to understand and used the date from the original purchase to deny the claim. So after 60 days from the original order I now possess one bottle that works and three other that have gone in the garbage.

This is a terrible company.

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for my active lifesyle

As someone who's always on the go, the Hydrohealth bottle has been a game-changer. It's durable, efficient, and I've noticed a significant boost in my hydration and energy levels. It’s perfect for my active lifestyle.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

I bought my Hydrobottle

I bought my Hydrobottle , Charged it and is still charged. I use it twice a day . I feel hydrated and calm.
I will be having my labs done in August. I am sure they will look great I also bought a less expencive bottle a few months ago and it broke after 7 days . I feel Great to have the Best Hydobottle on the market ..

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Lowers my blood sugars

The biggest difference I've noted after using the hydrogen bottle for 2 weeks, is my lower blood sugar levels. I am an insulin dependent type2 diabetes sufferer. Since using the hydrogen waterbottle, my blood sugars have been noticeable lower and far easier to control. Thus far my experience with this product has been a positive one. It seemed to take a long while to receive the 2 bottles I ordered. Longer than I anticipated, however I'm feeling quite a bit better since I've started using it.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Revolutionized My Mornings

Starting my day with hydrogen water from my Hydrohealth bottle has completely changed my morning routine. I feel more awake, focused, and ready to tackle the day. Plus, the bottle's quality is top-notch.

5 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look