Hydrohealth Reviews 

274
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, people generally felt positive about their overall experience. Customers frequently praise the positive health outcomes, noting improvements in inflammation, skin appearance, and kidney function. Many reviewers also appreciate the supportive nature of the staff, mentioning quick and empathetic responses to their inquiries. However, some customers also noted difficulties regarding product functionality and receiving the correct items. A few other people mentioned receiving a product with quality issues, like a leaky gasket, or receiving incorrect shipments. Additionally, a minority felt dissatisfied with the customer service processes when resolving issues, claiming difficulty with returns or being given the run around.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers are delighted, praising how the water... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional availability... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding the product. While many customers report... See more

Order

Consumers find order experiences to be mixed, characterized by both deep frustration and positive... See more

Staff

Customers had positive experiences with staff, highlighting their constant availability, genuine concern, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have stage 4 CKD and worried it will end up on Stage 5. When I saw the advertisement and the video, very impressed so ordered just one bottle and declined all other offers. Imagine my shock at £173.... See more

Rated 4 out of 5 stars

I did some research on the idea after following up on web promotion. Ordered the bottle and have been using it on a regular basis. I use only distilled water, keeps be everything clean and no heavy m... See more

Rated 4 out of 5 stars

Positive experience with hydro health bottle use My husband & myself are really using Hydrohealth bottles My kidney function based on my lab work wasn’t perfect so I decided to try their produ... See more

Rated 5 out of 5 stars

As an OAP, I am trying everything and anything to keep healthy. So, when I saw advertisements about Hydrohealth and how it can help fight certain ailments in our bodies, I decided to invest in it ev... See more


Company details

  1. Electrical Supply Store
  2. Vitamin and Supplements Store

Written by the company

At Hydrohealth, we aim to boost your wellbeing. We aim to elevate you physical and mental wellness to the next level and to give you the life you deserve!


Contact info

3.6

Average

TrustScore 3.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(274)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t get scammed.

Ordered mine and it worked for two days,wasted 90 bucks and now they are trying to charge my credit card for some herbal supplements I didn’t order for 39.50 ,beware of this company I had to call my credit card company to cancel card, just another scam.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolute Con !!! I purchased my bottle in September and…

I purchased my bottle in September and it has stopped working. I emailed Hydrohealth and advised them it had stopped working. They responded asking for a video of the bottle which clearly showed it was not working. I then received an email stating it was outside 60 day warranty so nothing could be done. I have given up. Do not buy from this company. I will purchase my next one from Amazon, dreadful customer service.

5 January 2025
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Tracy

It is clearly stated on the webshop that this sort of malfunction can't be refunded/replaced. We offered you a good deal but you wouldn't even listen. Obviously we regret this happened but we are nowhere at fault in this.

Rated 5 out of 5 stars

I've tried a few hydrogen water bottles…

I've tried a few hydrogen water bottles from Amazon, and this one stands out. The build quality is top-notch, and it's the only one that produces pure hydrogen water with no chlorine. So glad I found this!

2 January 2025
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

We're also glad you found us! 💙

Rated 5 out of 5 stars

Wonderful product

Wonderful product! It keeps me hydrated all day and Im glad I got one for my wife too.

5 December 2024
Hydrohealth logo

Reply from Hydrohealth

We can't think of a better gift! 💙

Rated 5 out of 5 stars

Dramatic GFR Improvement

I was skeptical at first, but my blood tests show my GFR has improved dramatically. Thank you, Hydrohealth! The bottle is also very durable and doesn't leak, unlike the usual amazon bottles.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed

I ordered two bottles and when they arrived I made sure they were charged but never worked I sent video to show that turned blue but no bubbles at all but no more response

4 November 2024
Hydrohealth logo

Reply from Hydrohealth

Hi Walter, we deeply regret this problem and this review. You did indeed contact us about the problem. However, as of today, we have never received a video of the malfunction. Something we do in fact need to take care of this problem.

Rated 5 out of 5 stars

Hydrohealth has definitely helped me…

Hydrohealth has definitely helped me with my hydration and energy levels, especially after long work hours. The design is sleek, and it feels sturdy. The only downside is that it's a bit on the pricey side, but I guess you're paying for the tech behind it. Overall, it's a solid product that I'm happy with.

30 November 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

It's the price of quality Robert. We're glad to hear it is worth it! 💙

Rated 5 out of 5 stars

I recently purchased 2 HydroHealth…

I recently purchased 2 HydroHealth filters because the deal was so great and the customer service provided by Hannah V. was great as well. My only issue was that I had no idea that this product ships from China...so it takes roughly 3 weeks to receive it. I've only been using this system for a couple of days, so I can't testify to reaping any amazing benefits yet. I have tested 3 types of water though. Distilled Water yielded no bubbles at all because Distilled Water has all of the minerals removed. I also used PH 9.5 Alkaline mineral water (recommended), and noticed bubbles with a slight metallic taste. But the water that yielded the most bubbles was tap water filtered using a Brita water pitcher. However, this was more metallic tasting than the mineral water. So I will alternate between the two because buying Alkaline mineral water is expensive and seems redundant to what the HydroHealth filter is supposed to do. Either way...it seems more beneficial than harmful so I will continue to use it.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

I immediately felt a difference after…

I immediately felt a difference after the first hydrogen water bottle I drink, I thought for a moment maybe it was just my expectation, but I sincerely felt in overall wellness. I purchased a bottle for my children and their spouses and they were excited about how the hydrogen water made them feel right after working out they gave them a sense of hydration and they said it reduced the soreness in their muscles. I enjoy it because it does have an effect on my overall health so I would recommend anyone that’s serious about drinking water that would impact your life dramatically to invest in hydrogen health water bottles you won’t regret it. God bless and enjoy. Nelsi Ayala

30 April 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

We love to welcome the Ayala household in our Hydrohealth family 💙

Rated 5 out of 5 stars

The bottle is gorgeous and easy to use

The bottle is gorgeous and easy to use, but I haven't noticed any major changes in my energy levels yet. I drink a lot of water anyway, so maybe that's why? I'II keep using it for now because the bottle is convenient, but I was hoping for more noticeable results after a few weeks.

27 November 2024
Unprompted review
Rated 4 out of 5 stars

DISTILLED WATER OR MINERAL WATER?

12/10/2024 update question repeated...is mineral water OR DISTILLED water required for the Hydrohealth water bottle to work EFFICIENTLY?

Rec'd this morning. No instructions. Can't find where to plug in provided charger cord. Used distilled water and did see the bubbles appear. Had one 6 ounce drink. No instructions available on website either. Help! Thanks.
Played around with the mystery gray plastic on the opposite side of on/off button and accidentally discovered with my thumbnail that it was a squishy "cover" for the charging port. How many hours will it take to fully charge from a standard household wall socket?
FL23821 is order number.
I did not see a reply button so I am updating my review as a response. Thanks.
What is mineral water that is required per the video? Other instructions from Hydrohealth require distilled water. I am confused and concerned.
Good news the bottle is fully charged! Took several hours.

24 November 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Teresa

Glad to hear it has been delivered! May we ask what your order number is? We will definitely contact you for more information.

Rated 3 out of 5 stars

Product didn't work

I purchased 2 water bottles (Order FL21411). Bottles arrived on Friday. Saturday I attempted to use 1 of the bottles. It didn't work. I charged it for several hours. I cycled the bottle 10 times. I poured warm water into the bottle for 2-3 minutes. Nothing worked. Hydrohealth required video or photo to prove the product wasn't working (which I sent). Weeks later they provided a refund.

26 October 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Jon,

We deeply regret this problem. We do indeed need visual proof of the malfunction for a refund. A return does not have to be made once the proof has been delivered. I've checked the mail and we did received a picture but no video. I kindly ask you to send us a video of the bottle not working.

Rated 5 out of 5 stars

I'm an athlete

I'm an athlete, and recovery is a big part of my routine, so I wanted to try hydrogen water to see if it would help. Hydrohealth has been great! I've definitely noticed shorter recovery times and less muscle soreness after intense workouts. The bottle design is slick, and it's super convenient to take with me to the gym. Definitely recommend it for anyone looking to improve their hydration and recovery!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

My friend recommended this bottle after…

My friend recommended this bottle after I kept complaining about feeling tired all the time. After a couple of weeks of drinking hydrogen water, I really feel a difference. I'm not getting that mid-afternoon crash anymore. The bottle is easy to clean and looks great on my desk at work. Just wish they had a larger size option for those long days.

8 October 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

We're delighted to hear those crashes are ancient history. Keep up the good work! 💙

Rated 5 out of 5 stars

I wasn't sure if hydrogen water was…

I wasn't sure if hydrogen water was going to live up to the hype, but Hydrohealth surprised me. I've been using it for about 3 weeks now, and I can honestly say I feel more energized throughout the day. The bottle itself is sleek and easy to carry around. I love the fact that it's rechargeable, so no need to constantly replace parts. Definitely recommend if you're looking to up your hydration game!

5 October 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

In this case do, do, do believe the hype! 😎 💙

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