Hydrohbottle Reviews 

538
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally helpful support team, noting that customer service representatives consistently go above and beyond to resolve any questions or unexpected issues quickly. Many people discuss the wonderful quality of the water bottles, sharing that they feel much more energetic and experience improved daily hydration routines. Though some reviewers were not happy with defective items, mentioning frustrating difficulties with malfunctioning replacements or leaking parts. Other individuals also noted unexpectedly high return shipping costs or felt that the device did not provide the expected results.

What people talk about most

Product

Consumers find product to be positive, highlighting increased energy levels, better sleep, and an overall... See more

Customer service

People report positive experiences with customer service, frequently highlighting outstanding support and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the water tastes refreshing and that the bottles... See more

Service

Customers had positive experiences with service, frequently highlighting first class assistance and quick... See more

Response time

Users describe positive interactions with response time, frequently praising the prompt and helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE This Product! First-I drink at least 3 Hydroh bottles a day and within a week began to notice an increase in energy and my afternoon Naps were NO Longer A Must! I couldn't believe it! Second... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 Hydroh bottles for me and the wife. After waiting 2 months i put a comment on social media about not receiving my order thinking it was a scam. I immediatley received a reply from Hydroh... See more

Rated 5 out of 5 stars

I would like to give my sincere appreciation to customer support for replacing my Hydros bottle after breaking the glass portion of the Hydroh. Not to many companies will go that extra mile for the co... See more

Rated 5 out of 5 stars

I contacted Hydroh customer care team after my machine stopped working properly. I sent a video, carried out their suggested fix and sent the follow up video showing no improvement. Amelia ,who had be... See more

Company replied


Company details

  1. Bottled Water Supplier

Written by the company

Hydroh is about providing a holistic solution to your overall health. We aim to make the step of getting healthier easier through producing hydrogen water. Our goal is to make living better; or in other words, make you feel better in your day to day life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(538)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I knocked over my water bottle and…

I knocked over my water bottle and broke the glass. I checked the website to see if there were replacements for it but not luck. Thankfully, Ameilia sent an entire replacement Hydrohbottle! I am so thankful for the prompt response and great customer service!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Glass replacement

I had received my bottle and had an issue with it!
The support team at Hydroh were amazing even though my problem fell short of the guarantee!
They still replaced my Hydroh Bottle.
Fantastic support team to say the least

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Wellness

Well, I bought one of your bottles and I loved it right from the start . it totally helped me walk better and it gave me a little bit of energy so I can get through the day I’m 65 years old and I feel like it’s helped me more than my medicine does. Anyway, my bottle broke and these kind people helped me to get a new one and I can’t wait to get it so I can start my weeks again. Thanks again for everything you guys have done. You have a great product. I hope other people will try it. I tell everybody about it. Keep up the good work.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE everything about my…

I absolutely LOVE everything about my hydroh water bottles. I have notice a HUGE difference in my gut. I can't say enough great things about it. I am so great a friend of mine recommended it to me. what a game changer for your overall health. You won't be disappointed!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

The Hydroh Bottle truly stands out

The Hydroh Bottle truly stands out. It is stylish, convenient, and seamlessly fits into my daily routine. I am particularly impressed with their customer care team; they were responsive, professional, and genuinely helpful. Overall, this product works like magic and is backed by exceptional service. I highly recommend it!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service...

On May 17, 2026 I wrote a review for the Hydroh company. I should have waited for their email response, which I received within 24 hours. A lady named Kristina, who was the Team Leader for Customer Service, contacted me in less than 24 hours. It seems that there was a slight mixup with the delivery tracking service. It showed my order being delivered, when in fact it had not been. Kristina assured me that my order was in fact still on it's way to my address. She also provided me with a new tracking link, with which to track my order. I received my order yesterday, on time, intact and complete. I would like to thank Kristina and the Hydroh Customer Service Team for their rapid response and assistance in this matter. I will continue doing business with this company in the future.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

I’ve been using my hydrogen bottle for about 3 months now and I have to say my energy level has increased . I drink 2-3 bottles a day and I’ve enjoyed using it. But this is about their customer services. 100% great! My bottle accidentally broken and they sent me another one! I have to say that is great customer service! So far the product is outstanding ! So I recommend it to anyone who wants to experience better heath!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer care

I am based in the UK and been loving Hydroh, until it slowed down on releasing gas, so I contacted customer care and they couldn’t of been any more attentive and helpful resolving my issue with 48hrs - I’m a lifelong fan!
BTW there seems to be quite a few ‘copy’ cheap companies around - but these guys are the real deal - you get what you pay for

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Unfortunately I have to return the…

Unfortunately I have to return the product no because the product it self for personal reason but this company was really amazing, friendly trustworthy with courtesy. I do recommend 200%

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for but never received…

Several days ago, I ordered Hydro tablets from the company. Upon tracking my order, it said that the product had been delivered to my address. It had not been delivered. I sent the company a message to that effect. So far all I’ve heard is crickets. I spent $108 on a product that I did not receive. I feel like I’ve been scammed.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service with fast

Excellent customer service with fast, professional support. My concern was resolved quickly, and I truly appreciate the prompt assistance and thoughtful delivery of the hydrogen bottles. Very satisfied with the overall experience.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I was very pleased geting…

I was very pleased geting Hydrohbottle, but unfortunately fell on floor and broke.
I write to company and explain what happened they kindly send new one which l am very grateful!
Very satisfied with service. Recomend to everyone.
Romana

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought 2 bottles from them

I bought 2 bottles from them, they seem to work very well. However, the one has a leak, but they are sending out a replacement right away! Great customer service, highly recommend. They are way more affordable than some brands that sell the Hydrogen bottles, also. Love it! ❤️

14 May 2026
Unprompted review

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