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See what reviewers are saying

Rated 1 out of 5 stars

After 20 years of trading with various FX brokers, I can confidently say this has been my worst experience. ***Their withdrawal practices are unacceptable and raise serious concerns !! Still I hav... See more

Rated 3 out of 5 stars

There is no doubt HYCM is a very safe broker to work with. The regulatory commissions have top tier reputation among the trading community. Trading conditions are not ideal though. Fixed spreads could... See more

Rated 1 out of 5 stars

Real Scam Broker i open account and just singel tarde after 5 min i receive your Account is close and they did not send my payment i don,t know what is the resson even i send them email i did not... See more

Rated 1 out of 5 stars

THEY WILL BLOCK YOUR ACCOUNT AND NEVER PAY YUOR PROFIT.100% SCAMMERS.ALSO THEY NO MORE ACCEPT CLIENTS FROM EUROPE BEACAUSE THEY DONOT HAVE A LICENSE . NEVER OPEN AN ACCOUNT NEVERRRRRRRR

Company replied

Company details

  1. Finance Broker
  2. Investment Company
  3. Investment Service

Written by the company

HYCM is a leading online FX and CFD trading service provider to retail and institutional investors. With a 20+ year operational history and a strong focus on client satisfaction and technological advancement, HYCM has become the online broker of choice for investors across the globe, providing access to a range of asset classes, including currencies, commodities, metals, shares and indices. HYCM offers clients a complete trading solution together with all the trading tools and analysis needed to make informed trading decisions. Backed by state-of-the-art trading platforms, including its flagship multi-asset platform, the industry-leading MetaTrader 4 and MetaTrader 5, and mobile app, enabling clients to trade while on the go, HYCM has secured a strong industry reputation for delivering a trading experience that is second to none. HYCM is multi-regulated and part of the HYCM Group, an international conglomerate with years of expertise in providing financial services. The Group is represented globally with offices in the United Kingdom, Hong Kong, Cyprus and Dubai. * Your Capital is At Risk


Contact info

1.5

Bad

TrustScore 1.5 out of 5

135 reviews

5-star
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2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

𝖨 𝗋𝖾𝗀𝗋𝖾𝗍 𝗇𝗈𝗍 𝖽𝗈𝗂𝗇𝗀 𝗆𝗈𝗋𝖾 𝗁𝗈𝗆𝖾𝗐𝗈𝗋𝗄 𝗈𝗇…

𝖨 𝗋𝖾𝗀𝗋𝖾𝗍 𝗇𝗈𝗍 𝖽𝗈𝗂𝗇𝗀 𝗆𝗈𝗋𝖾 𝗁𝗈𝗆𝖾𝗐𝗈𝗋𝗄 𝗈𝗇 𝗍𝗁𝗂𝗌 𝗉𝗅𝖺𝗍𝖿𝗈𝗋𝗆. 𝖤𝗏𝖾𝗋𝗒𝗍𝗁𝗂𝗇𝗀 𝗌𝖾𝖾𝗆𝖾𝖽 𝗅𝖾𝗀𝗂𝗍𝗂𝗆𝖺𝗍𝖾 𝖺𝗍 𝗍𝗁𝖾 𝗌𝗍𝖺𝗋𝗍, 𝖺𝗇𝖽 𝗍𝗁𝖾 𝖾𝖺𝗋𝗇𝗂𝗇𝗀𝗌 𝗅𝗈𝗈𝗄𝖾𝖽 𝖺𝗍𝗍𝗋𝖺𝖼𝗍𝗂𝗏𝖾. 𝖶𝗂𝗍𝗁𝖽𝗋𝖺𝗐𝖺𝗅 𝖺𝗍𝗍𝖾𝗆𝗉𝗍𝗌 𝖿𝖺𝗂𝗅𝖾𝖽 𝖿𝗈𝗋 𝗐𝖾𝖾𝗄𝗌, 𝖻𝗎𝗍 𝖥𝗋𝖺𝗎𝖽𝖲𝗁𝗂𝖾𝗅𝖽𝖱𝖾𝖼𝗅𝖺𝗂𝗆 •Com 𝗁𝖾𝗅𝗉𝖾𝖽 𝗆𝖾 𝗋𝖾𝖼𝗈𝗏𝖾𝗋 𝗆𝗒 𝖿𝗎𝗇𝖽𝗌.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

After 20 years of trading with various…

After 20 years of trading with various FX brokers, I can confidently say this has been my worst experience.
***Their withdrawal practices are unacceptable and raise serious concerns !!
Still I haven’t been funded, waiting for their awful whitdrawal process !!!

2 March 2026
Unprompted review
Rated 1 out of 5 stars

They charging me huge spread 70$/Lot Spread offered 10$/Lot

Before investing amount HYCM team offered many thinks, when deposit amount, nobody respond to solve problem,
They offered me 10$/Lot
When i started trading i got 25$/Lot Its more than double
I try to reach them to solve this, Nobody is care,
The problem is now facing huge spread from HYCM
70$/Lot

I will never recomend this broker,( Stay away )

19 January 2026
Unprompted review
Rated 1 out of 5 stars

This is the most substandard internet…

This is the most substandard internet platform. Deposits went through, but every cash-out was rejected. After three tries, support halted me. Luckily, a search pointed me tor̺͆e̺͆t̺͆r̺͆i̺͆e̺͆v̺͆i̺͆s̺͆t̺͆a̺͆, and they fixed it promptly.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

HYCM are Thueves snd liars

I made $13,000 in profits on hycm and went to withdraw and they said I would have my funds in 30 minutes, which 24 hours later they changed to 90 days. Now they won’t respond and are stealing all my money. The are criminals do not deal with them if you want your profits

25 July 2025
Unprompted review
HYCM logo

Reply from HYCM

After checking your profile, it says you are from the USA. HYCM is not permitted to accept US residents due to regulatory restrictions. Therefore, it is impossible for this person to have had the experience described, or else our offices would be raided by US forces :)

BUT! The ingenious system of TrustPilot has ordained us that your review is "legit" after flagging your rating as "Not Based on Genuine Experience" saying the following:
"When a review is flagged for this reason, we no longer ask the reviewer to provide documentation of their experience. Instead, we run it through our new detection software that analyses various factors. "

Rated 4 out of 5 stars

Still works like a charm

Still works like a charm
However i didn't make that much of a profit in this past few months duo to rapid conditional changes in market behaviour
But other than that, everything works just like it used to, slippage may happen during market news and high volatile situations or geopolitical news so manage ur position size and risk accordingly during those times.
but other than that, u can still count on this broker

28 March 2025
Unprompted review
Rated 1 out of 5 stars

This company has scammed me out of more…

This company has scammed me out of more than $100k. They will charge you with things just to get you to pay more money and never allow you to have your money. This is a scam

1 February 2025
Unprompted review
HYCM logo

Reply from HYCM

Funny enough it’s always interesting to receive a 1-star review from someone we don’t (and legally can’t) even serve. Funny how that works. 😅

Just to clarify, HYCM does not accept residents or citizens from the United States. Yet, here we are, responding to a review that somehow made it past Trustpilot’s verification system. When we flagged it as "not based on a genuine experience," the system had its own way of deciding:

"If the software determines that the content or the reviewer is suspicious, the review is taken offline; if not, it stays online."

So, here we are—stuck with machine logic while addressing a claim that simply doesn’t add up. 🤷‍♂️

Rated 1 out of 5 stars

No processing withdrawal…

have an account with HYCM that I opened last year, and I have incurred losses of $9,000 so far.

I decided to withdraw my remaining funds of $3,900, but I received an email from HYCM on February 18, 2025, stating that my account has been closed and my withdrawal request has been canceled due to swap abuse. I was trading in gold, silver, and indices using take profit (TP) and stop loss (SL) orders. Many of my trades were closed based on these TP and SL levels. Initially, I held gold trades with the expectation that prices would rise due to geopolitical issues. However, when my relationship manager flagged this strategy two months ago and advised against holding these trades for too long, I decided to close all of them. I then began using my account for future contracts only, trading indices based on price action charts while continuing to implement SL and TP.

I have since lost access to my account, and the notice about not being able to withdraw my funds seems unjust and reflects unethical practices. Overall, I've lost $9,000 in this account, and I am requesting to withdraw the remaining funds of approx $3,900 back to my original source.

In summary, I find HYCM to be an unreliable broker. They can create withdrawal issues at any time and remove access to your MT4/MT5 account without warning. I advise others to stay away from HYCM.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

This company never failed me since…

This company never failed me since 2017. They are a trusted broker. I stopped trading during the pandemic but came back again. Still a good broker to trade with. Special mention to my mentor Muzakir. A very good one from HYCM.

17 June 2024
Unprompted review
HYCM logo

Reply from HYCM

Thank you for your loyalty and trust since 2017! It's always a pleasure to see a seasoned trader who knows a good thing when they see it.

We're thrilled to hear he's been a valuable resource for you. It's reviews like yours that remind us why we do what we do.

Thank you once again for your kind words and continued support. Here’s to many more successful trades! 🚀

Rated 1 out of 5 stars

This Company is Fraud!

I make a post yesterday that this company making scams with peoples,if we made loss then its ok, and if we make profit this company close our account and theft the profit, now they are saying that my Documents are fake and blah blah, like they are making excuses, First they chack my Documents and verified the account then i make the deposit,

12 June 2024
Unprompted review
HYCM logo

Reply from HYCM

Ah, welcome back!

We’ve noticed a pattern: whenever someone gets caught red-handed, they rush to Trustpilot with tales of sadness. It’s almost endearing. Just to reiterate, we take document verification seriously, and when photoshopped documents are involved, it’s a clear red flag. PLUS, we asked for your documents again here via TrustPilot, but you never replied. No wonder why.


Anyway, yes, we verified your account initially, but when inconsistencies emerged—like hedging from one account to another using the same device—we had to step in. It’s not about making excuses; it’s about maintaining integrity and fairness for all our clients.

We understand it’s frustrating to be called out, but sticking to the facts is crucial. We hope your next venture is more straightforward and less cloak-and-dagger.

Rated 1 out of 5 stars

THEY WILL BLOCK YOUR ACCOUNT AND NEVER…

THEY WILL BLOCK YOUR ACCOUNT AND NEVER PAY YUOR PROFIT.100% SCAMMERS.ALSO THEY NO MORE ACCEPT CLIENTS FROM EUROPE BEACAUSE THEY DONOT HAVE A LICENSE . NEVER OPEN AN ACCOUNT NEVERRRRRRRR

12 February 2024
Unprompted review
HYCM logo

Reply from HYCM

Thank you for your review. We're genuinely sorry to hear you feel this way, though it appears there might be a bit of confusion regarding the details of your experience with us. At HYCM, we adhere strictly to regulatory standards and only suspend accounts that breach our terms of service — much like any library would kindly ask you to return a book that wasn’t borrowed properly.

We appreciate your enthusiasm and colorful review, and want to clarify that we have indeed returned all your funds, minus the bonus, which is standard procedure in cases like this. Bonuses are, after all, a bit like birthday gifts; they need a proper celebration (or in our case, agreement compliance) to be fully enjoyed!

We value clarity and honesty, and our customer service team is always on standby to clear up any misunderstandings or to help rewrite any script that doesn’t quite capture the full story.

Warm regards,
The HYCM Team!

Rated 1 out of 5 stars

BIG SCAM BROKER

BIG SCAM BROKER!
When you make profit they cancel and close tour account without real reason.
This broker only want you lose money. STAY AWAY FROM THIS BROKER!

21 March 2024
Unprompted review
HYCM logo

Reply from HYCM

We sincerely appreciate you taking the time to share your feedback, and we understand your concerns regarding the closure of your account. At HYCM, we are committed to providing a transparent and fair trading environment for all our clients.

Please allow us to clarify the circumstances surrounding your account closure. Following a thorough investigation, it was determined that there was a breach of our terms and conditions related to system abuse, which all clients agree to upon signing up. This policy is in place to ensure a fair and equitable trading environment for everyone.

We want to assure you that the decision to close an account is never taken lightly and is only implemented in cases where there is clear evidence of policy violation. In line with our commitment to fairness and transparency, your account was fully refunded upon closure.

We truly value you as a customer and are more than willing to discuss this matter further should you have any more questions or require additional clarification. Our team is here to support you and ensure your satisfaction.

Thank you for your understanding, and we hope to have the opportunity to serve you again in the future under better circumstances.

Warm regards,

Rated 1 out of 5 stars

big scammer mt4 220008818

big scammer mt4 220008818
hycm closed my all trade position blocked my account . after full verified my account they are full scam company.

25 September 2023
HYCM logo

Reply from HYCM

Customer part of a scamming group abusing our Refer a Friend promotion. The whole group was removed, and all investments returned - plus profits! Didn't mention that part did you! We complained to TrustPilot as this 1 star review is grossly unfair to leave on our account; adding this comment so readers are aware of the actual situation.

Rated 5 out of 5 stars

Diversity.

There is a recurrent theme of this forex broker and it’s the admirable diversity in every aspect.
a) It provides the diversity in the trading instruments area. I can trade all sorts of assets here, across multiple financial markets.
It is even possible to perform a proper investment with HYCM. Real stocks are available up for grabs for everyone who is fond of fundamental analysis.
b) Diversity of accounts. Accounts with fixed or variable spreads, commission-based and so on.
c) Diversity of trading platforms. Actually in this aspect the two of the most renowned platforms are more than enough.
It’s not the complete list of diverse features of Hycm. There are a lot more than that.

18 August 2023
Unprompted review
Rated 4 out of 5 stars

They professionally made me fall in…

They professionally made me fall in love with them and I wasn't actually against it. Because everything there is made with taste. That is very important for me and I guess there are people that share my point of view.

Everything they do they think twice before doing! There is always very understandable reason for anything that you can find in HYCM!]

17 August 2023
Unprompted review
Rated 4 out of 5 stars

During my time trading with the HYCM

During my time trading with the HYCM, I have find them to be quite reliable. However, there have been some minor delays in execution that I have noticed during times of high market volatility. While these delays have been infrequent and minimal, I thinked it was important to mention them.

Nonetheless, I still have a lot of confidence in HYCM's reliability because to its extensive experience, regulatory compliance, and responsive support team. Without a doubt, HYCM remain a reliable partner in my trading ventures, and I am confident in their continued dependability.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

I am so lucky I found this genius…

I am so lucky I found this genius company. That is just too good to be true, for real!!! Since I logged in for the first time, since that day, I have never, ever, ever complained about a single thing. I guess, their team is just all top level engineers. I am spreading my whole day on their web page. I am reading every blog post they did, trying every single new stuff they implement(thank God they do it constantly) and new features. In general they dont have weaknesses, very top top broker, why? Here are just a couple of reasons. Trade execution is my favorite but spreads are always unnoticeably small. Keep it going HYCM, All the best!

30 June 2023
Unprompted review

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