My experience with Headway has been amazing so far. What I like most is the tight spreads, which makes trading more comfortable for me. Their customer support is also quick to respond whenever I need... See more
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This guys are scammers Today I deposited my money which was very quick and easy, I traded got profits and now it has been 3 hours since I requested to withdraw my profit. The dashboard says money h... See more
Company replied
Are you looking for reailble forex broker to trade with? THINK "HEADWAY" they are one of the best Forex broker so far with my experience with them, I've been using them for over couple of years now an... See more
Company replied
Avoid this broker! During NFP, my Gold trade hit my Stop Loss at 4450 (which was in profit). The platform froze and delayed closing my trade for over a full minute, finally executing it at 4437 and li... See more
Company replied
Company details
Written by the company
We are Headway, a fintech company providing easy access to the financial markets for everyone 👑 We value traders and deliver a service that understands the needs of real people. On Headway, traders benefit from unlimited leverage, 0 commissions, a minimum deposit of $1, and trading with micro lots (0.01 lot). We provide charge-free education for beginners and Customer Care service 24/7. Our $150 no-deposit bonus allows any trader to learn more about trading on Headway with zero risks and personal investments. The bonus is available for seven calendar days. The profits are withdrawable after the bonus period. Welcome to Headway!
Contact info
3 Flamingo Crescent, Beacon Bay, 5241, East London, South Africa
- pr@hw.site
- hw.site
Breach of guidelines
High level scam this one they clossed…
High level scam this one they clossed my bonus account before time while running on $400 profit. Then gave me a report of old trades. Be smart research on every broker before bringing your A game.
23 March 2026
Unprompted review
Reply from Headway
That shouldn’t be misunderstood, so let us clarify.
The bonus account is active for 7 days only, after that, it’s closed automatically, and your profit is not lost, it’s fixed in your Personal Area.
To withdraw it, you just need to complete the conditions described on the bonus page.
If anything is unclear, please contact our support, we’ll be happy to walk you through it and help.
Money stolen from my account
Hello, I made a deposit of $600 and made a profit of $500. Am suprised today my withdrawal of $900 has been declined stating insufficient funds, to add on my profit including $150 from my deposit has been deducted. I have never experienced such a thing in my trading journey. Send my my money ASAP. Account number 15802580
9 March 2026
Unprompted review
Reply from Headway
Thank you for your inquiry regarding the adjustment made to your account balance. Following a detailed review of your trading accounts, specifically 15802580 and 15913837, we have identified a trading behavior that constitutes a systematic reliance on the Negative Balance Protection mechanism.
As outlined in Clause 4.6.5 of the Headway Client Agreement, while we provide compensation to reset negative balances to zero after a mandatory position closure, we reserve the right to reclaim these debt payments in cases where the trading activity is considered intentional or repetitive. Because your strategy consistently relies on this mechanism to cover losses, the Company has exercised its right to reclaim the total sum of previous compensations, amounting to $642.36.
You may verify these transactions directly in your MetaTrader terminal history under "SO Compensation". The compensations include a $322.06 (Feb 16), $122.71 (Feb 06), $12.64 (Jan 31), $0.15 (Feb 24) on account 15802580 and $143.12 (Feb 11), $41.68 (Feb 13) on trading account 15913837. These entries reflect the moments when the Company covered your negative balance to allow you to continue trading.
Please be advised that this deduction was specifically calculated to settle the outstanding debt from these previous negative balance compensation events. The remaining balance in your account after this $642.36 adjustment is still available for your use. You may continue to trade with these funds or resubmit a withdrawal request for the current available amount at your convenience.
Moving forward, we strongly recommend adjusting your trading strategy to include stricter risk management and maintaining a higher margin level. This will prevent your account from frequently falling into a negative state. Should you require further clarification, please feel free to reach out to our Customer Care at care@hw.site.
Scammers
Scammers, I traded NFP, opened an account to trade Gold, 16102850, that's my account ID, I bought gold 1 minutes before the news release 06-03-2026, and the market went in my direction, but this FRAUDULENT brokers, closed my whole account in loss, just like that, and the CS is a bunch of liars
6 March 2026
Unprompted review
Reply from Headway
Please be informed that our customer care agent has explained to you before.
Your trade was closed by stop out, it happened due to the balance is not enough to hold the position.
You opened trade at price 5107.24 and closed at 5103.84, buy position on XAUUSD. It means the price went down and for the buy position to get profit, the price should go up.
This information is available on your trading history on your MT5 as well.
Literally NO client support
Five days ago I wrote an email (maratamus(at)gmail.com) to Headway asking them to close my account and delete my profile. I haven't received any confirmation of my email being reviewed, nor I have received any reply from them. Today I logged in my profile, so they haven't done anything resolving my request! I can't name this poor client support, this is NO support!
18 February 2026
Unprompted review
Reply from Headway
Thank you for bringing this to our attention and for providing your email address.
We identified a temporary technical issue that affected the processing of your request. The matter has now been reviewed, and a response has been sent to you via email with the relevant details.
We sincerely apologize for the inconvenience and appreciate your patience. If you have any further questions or need additional assistance, please don’t hesitate to contact us.
This broker runs a scam called "$111…
This broker runs a scam called "$111 bonus for your first steps in Forex"
What they do is that they let you trade a demo account. Once you make profit and want to withdraw, they will divide your gains by 3. And then request you do deposit and trade real money so that you can qualify for to withdraw only a 3rd of your bonus profit once, each month.
13 February 2026
Unprompted review
Reply from Headway
We’d like to clarify how $111 bonus works, as there seems to be some misunderstanding.
The bonus is provided on a real trading account and is available for 7 days. After this period, the bonus is removed, but any profit generated during those 7 days is fixed in your Personal Area.
To withdraw that profit, certain trading volume conditions apply. There is no requirement to trade everything at once, the volume can be completed gradually. For each 1 lot traded, $3 of the bonus profit becomes available for withdrawal, in line with the published terms of the bonus.
All conditions are transparently described on our website. If anything is unclear, our support team is always available to explain the details and review individual cases.
H.W. is one of the biggest fraudulent brokerage firms in the Forex market
H.W. is one of the biggest fraudulent brokerage firms in the Forex market.
I had a brief experience with this company. After depositing funds, I discovered they were manipulating prices and execution times. The spread also rose unjustifiably for most of the day. Therefore, I stopped trading with them. Ironically, I went to the friend who had recommended them to me, and he advised me to stop trading with them, explaining that they were a scam. As soon as his partner made a profit, they closed his account and didn't return his initial capital. This company is already cheating its partners; what will they do to us? The client agreement is riddled with malicious clauses.
21 December 2025
Unprompted review
Reply from Headway
We take accusations like this very seriously, which is why we’d like to respond clearly.
Headway is a regulated broker, and pricing and execution are based on real-time market conditions, and all quotes are received directly from our liquidity providers. Spreads can widen during volatility or low-liquidity periods, this is standard across the industry and not a form of manipulation.
We also want to clarify that accounts are never closed simply because a client makes a profit. Any account action, if ever required, is taken strictly in accordance with our Client Agreement and regulatory requirements.
At the same time, we see that there has been no support request from your side. If you experienced something specific, we strongly encourage you to contact our support team with details of your account and the trades in question. We are always ready to review any case individually and provide full transparency.
If there are concerns, the best way to resolve them is through direct communication, and we are here for that.
Stay away from scam broker ..
Stay away from scam broker ... i intrested with this broker because they offer 50% deposit bonus .. before deposited... i asking them eitheir the bonus supporting floating position . they said yes .. so every position i will calculated based on whole equity..... unfortunately they will remove your equities bonus while you had floating position cause your account margin called.... you will never succeed working this scam broker.... server always lag and delay.... very bad experience i ever had ... this broker is really fraudulent firm.... i wonder those want to make huge withdrawal of course they will denied .... stay away from scam broker .. they not legit ..
10 February 2026
Unprompted review
Reply from Headway
We’re sorry to hear about your experience and the frustration it caused.
The bonus increases trading equity, allowing for larger positions, but it is not added directly to margin. If losses occur, positions are closed once the deposit margin is exhausted, this is clearly outlined in our bonus terms.
The bonus itself is not withdrawable. However, up to 20% of the spread generated from trading with the bonus can be converted into real funds on the 5th of each month (up to $4 per lot and within the remaining bonus balance). All conditions are transparently described on our website.
Headway is a regulated broker, and all trading and bonus mechanics operate strictly under published rules. Server performance and withdrawals are processed according to standard procedures and compliance requirements.
If you’re open to it, please contact our support team with your account details so we can review your case individually and provide full clarification.
Deposit percent is good and it's one of my favorite Brooker
Deposit percent
10 February 2026
Unprompted review
Reply from Headway
Thank you for the feedback! We’re glad you like the deposit bonus, it’s designed to give traders extra flexibility when trading. Appreciate you choosing Headway as one of your favorite brokers!
Third class broker in terms of…
Third class broker in terms of withdrawal i deposited 105 $ but when i try to withdraw they ask me that withdraw fail because of account is not on your name but when i try to withdraw on my own account they ask me that please withdraw through the account which you deposited money. What a nonsense.
2 February 2026
Unprompted review
Reply from Headway
To clarify, withdrawals must follow the same payment method used for the deposit. This requirement is part of our Client Agreement and is in line with regulatory and AML requirements, not a random restriction.
If you’re experiencing difficulties, please contact our support team directly, we’ll review your case and help you complete the withdrawal correctly.
HW Awesome
Big thanks to Headway for the great journey! The app is better than ever—smooth, reliable, and incredibly easy to use. I really appreciate the bug-free experience and the overall reliability of the system
22 January 2026
Unprompted review
Reply from Headway
That means a lot, thank you for being part of the journey with us.
We’re really glad you’re feeling the improvements and enjoying a smooth, reliable experience. Feedback like this keeps us moving forward!
Easy to use
Easy to use, fast and safe. Thank you. I wish you more success. Thank you for the monthly competitions for demo accounts.
11 August 2025
Unprompted review
Reply from Headway
Thank you for the kind words! We’re happy the platform feels smooth and reliable for you, and we’re glad you’re enjoying the monthly demo competitions. Wishing you great results ahead, and more wins to come!
SCAM WARNING
SCAM WARNING: Withdrawal Friction Tactics led to Capital Loss
"WARNING to all Nigerian traders: Headway (hw.site) uses a predatory tactic called 'withdrawal friction.' I requested withdrawals for my capital and profits (Transaction IDs: 4211595 and 4213319) starting at 3:39 AM. Despite their '30-minute' guarantee, they held my funds 'Pending' for hours with no valid reason.
I contacted support multiple times (Agent Annisa), but I was met with scripted lies and stalling tactics designed to keep my money on the platform. Because they blocked my access to my own capital, I remained exposed to the market and lost everything.
Account IDs: NGN 15576115 and USD 15377762.
They do this intentionally so you stay in the market and lose your balance back to them. I have full screenshots of the chat logs and the pending transactions. I am filing a formal misconduct report with the FSCA (License 52108). DO NOT DEPOSIT here unless you want your withdrawals blocked until your account is zeroed out."
10 January 2026
Unprompted review
Reply from Headway
Thank you for bringing your concerns to our attention. We have conducted a thorough investigation into your trading account 15576115 activity and withdrawal requests 4211595 / 4213319. While we understand your frustration regarding the time taken, our records show that these requests were placed in our standard processing queue and would have been completed normally if the funds had remained in the designated wallet.
The primary reason your withdrawals were not processed was your decision to initiate multiple internal transfers between your USD and NGN wallets shortly after making your requests. Within thirty minutes of your first withdrawal attempt, you began moving funds between accounts and wallets again. Because the funds were no longer available in the source wallet, the requests were automatically rejected. Headway did not hold or block your capital; rather, the transactions could not be completed because you were actively moving the balance out of the withdrawal channel (in your case, USD/NGN wallet).
Regarding your claim of induced loss, our logs clearly show that you chose to transfer your funds back to your trading accounts on three separate occasions to open and maintain new market positions. This proves that you had full access to your capital at all times. The eventual loss of your balance was a result of these active trading decisions and market volatility, not a lack of access to your funds. We process all requests in the order they are received, and your funds would have been successfully withdrawn had you allowed the process to complete instead of redirecting the money back into active trading.
We hope this clarifies the situation, as we had no intentions of holding your capital at all. We are here if you need any further help.
Best Trading Broker
Headway is the best trading broker to me. It's easy to navigate, accept a minimum of 2000NGN Deposit, you can trade on a cent account which help you manage risk and also a minimum of 2000NGN Withdrawal which takes less than 30 Minutes to get into your account. I love their transparency and good customers care service. HEADY WAY; TRADE YOU WAY.
16 November 2025
Unprompted review
Reply from Headway
Thank you for sharing your feedback. Transparency and responsive support are things we take seriously, so it’s rewarding to hear they make a real difference.
Thanks for being part of Headway. Trade your way!
Headway hold my assets on their…
Headway hold my assets on their platform.
I have deposited my wallet using virtual cards that linked to virtual accounts and they asked me to provide the statement of the accounts, but the accounts and cards are virtual it's hardly to get the statement of the accounts, then I have provided the other requirements like they requested from me except that statement. But they refused to release my assets at all.
Please avoid them they are not trustworthy.
I will report to the authority's at the end.
13 December 2025
Unprompted review
Reply from Headway
Hello Yau Saad,
You made several deposits to Headway using a virtual bank card that does not belong to you.
Additionally, you confirmed that you made these deposit transactions not for trading purposes but for card arbitrage.
To comply with Anti-Money Laundering Policy we continue our correspondence with you via our official email channel at care@hw.site and request for you to comply by sending the additional requested information so that we may assist you with the withdrawal of funds.
2 concerns about XAUUSD demo vs real and contest rules.
2 concerns,
1. I have my very profitable automated trading system that prints money on XAUUSD demo but collapses on real. I don't understand why. This really presses small capital traders that get fired up from demo results but accounts get blown faster than a blink on real accounts. Do a better job simulating real conditions on demo for the sake of your clients sanity.
2. I participated in the Gold Rush contest, please make the rules more clear. I thought changing e-mails would beat the system to have a number of goes at it because it's not clearly stated in the rules. You should maybe update that in the Terms and conditions. I lead the contest then got disqualified on the last day. I learnt my lesson but it will help new future participants.
22 December 2025
Unprompted review
Reply from Headway
Thanks for your feedback, we appreciate you sharing your experience.
Our demo environment is built to closely reflect real market conditions, but it can’t fully reproduce all live-market factors, especially on highly volatile instruments like XAUUSD. Differences in liquidity, slippage, execution, volatility, EA settings, and even launch timing can all affect results on real accounts.
Talking about the Gold Rush contest: the rules clearly state that each participant may register only once. Using multiple accounts or emails is prohibited and leads to disqualification to ensure fair competition.
If you need any assistance, please feel free to contact our support team.
This review is not about legality
This review is not about legality, but about practical transparency.
Headway frequently states that all conditions are written in the Terms & Conditions. However, transparency is not defined by whether information exists, but by whether critical limitations are presented with the same visibility and emphasis as the promotion itself.
The $111 “no-deposit bonus” is promoted as a risk-free opportunity to test and learn. In practice, the bonus is temporary, non-withdrawable, and any profit generated from it is locked behind high trading volume requirements that must be completed using real funds.
This structure does not remove risk — it delays and transfers it to the user at a later stage.
A risk-free learning environment does not require users to deposit real money or trade excessive volumes in order to access perceived gains. When promotional language highlights “bonus” and “risk-free”, but the functional outcome pressures users to deposit and overtrade, the issue is not whether the terms exist, but whether the framing is fair.
It is also noticeable that highly detailed critical reviews often describe similar structural concerns, while many positive reviews remain generic and lack verifiable usage context. This contrast raises reasonable questions about how accurately the overall rating reflects real user experience.
Compliance with terms does not automatically equal ethical clarity. A bonus that cannot realistically be withdrawn without significant personal financial exposure is not a learning tool — it is a conversion mechanism.
This platform may be suitable for experienced traders who fully understand such structures in advance. For beginners, the marketing presentation does not accurately reflect the practical risk involved.
14 December 2025
Unprompted review
Reply from Headway
We understand your point about transparency and appreciate the detailed feedback. The 111 Bonus was intended to give traders an opportunity to experience trading without risking their own funds at the initial stage. The bonus itself is not withdrawable, while profits are subject to the requirements specified in the promotion terms.
All key conditions, including how the bonus and profits work and the requirements for withdrawal, were clearly stated both on the bonus page and in the full Bonus Terms & Conditions. We’re also always open to answering any questions about the promotion, whether through our Support team or in the comments.
I deposited some money to take a…
I deposited some money to take a Tuesday 9/12/25 trade through mobile money. It didn't go through and failed, but my money had already been deducted but didn't reflect on my MT5. Today is Thursda
y 11/12/25. I have been contacting customer service with all the evidence. All they are telling me is to be patient, that the finance team is working on it. I feel tired waiting.
9 December 2025
Unprompted review
Reply from Headway
Thank you for sharing your experience. We understand how stressful delays can be, especially when it comes to deposits.
In this case, the issue was caused by a delay on the payment provider’s side. Even so, Headway credited the funds to your account before they were actually received by us, to minimize the inconvenience for you.
If you currently have any unresolved issues or need further assistance, please don’t hesitate to contact our support team, we’re always here to help and provide updates as quickly as possible.
Honestly this app has been good and the…
Honestly this app has been good and the best app even forever
3 December 2025
Reply from Headway
Thank you so much! We’re really happy to hear Headway is treating you well. We’ll keep working to make it even better every single day 💛
You guys Gold contest is bull shit
You guys Gold contest is bull shit, we've just started not up to a day and some people have grown $10k to over $6m and you will reward such? Shows you're encouraging gambling not trading. You guys should set rules so no one can gamble their way up
9 December 2025
Unprompted review
Reply from Headway
We understand your concern, demo contests can look extreme in the first days.
Many participants take very high-risk, all-in strategies because it’s a demo environment with no real money involved. That’s why you’ll see some contestants skyrocket early… and many of them will also drop just as fast.
The contest has only just begun, and the leaderboard will change many times before the final results.
Rest assured:
We carefully check all top participants to ensure they haven’t violated any rules.
Any account breaking the contest terms will be disqualified.
For now, we’re just as shocked (and excited) as you are about how intense the competition has already become! We’re watching the leaderboard with huge interest!
Just don't even invest time or money in…
Just don't even invest time or money in this broker scamming at its best! 😁 not letting me withdraw my funds I deposited please explain with a bs explanation like all brokers do please becareful of this broker.... they promise $1 deposits and run away with your money stay safe!
8 December 2025
Unprompted review
Reply from Headway
Headway is a regulated broker, and we never block withdrawals without a valid reason. Our team asked you for the details (account number, transaction ID), but we haven’t received the information needed to check your case.
We’re always ready to help, please share the required details so we can investigate and resolve this for you as quickly as possible. Your funds are safe, and every withdrawal is processed according to strict regulatory procedures.
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