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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and positive attitude, making interactions pleasant and productive. Many appreciate the accuracy in finding and verifying emails, saving countless hours of manual work, and the platform's intuitive interface, which is easy to navigate and effective for lead research and email verification. However, some people were dissatisfied with the user experience, citing issues with bugs, fake emails, and a decline in the quality and volume of contact data after recent changes. Some reviewers also noted poor customer service, with slow replies, unhelpful responses, and difficulties reaching support, leading to frustrating experiences with billing and account management.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the simplicity, ease of... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praise the support team for being... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as an excellent product, a great... See more

Customer communications

Users describe ambiguous interactions with contact features. Some reviewers find the tool very helpful for... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We serve huge companies such as highway concessions, I search a lot of lead contacts and the data found has high accuracy rate. Very useful for my team. Also, hunter support team is always available... See more

Company replied

Rated 5 out of 5 stars

Hunter.io does exactly what it claims, and that matters. It helps you find and verify email addresses quickly, with clear confidence scores that actually hold up. The interface is simple, the data is... See more

Rated 5 out of 5 stars

Absolute game changer! I started using this when I started my old business years ago and now I use it as a freelancer. This allows you to make your own prospect lists - yes it takes longer than buying... See more

Rated 5 out of 5 stars

Hunter has been an excellent tool in my workflow. What I value the most is the accuracy when finding and verifying emails—it saves me countless hours of manual work. The Chrome extension is simple b... See more


Company details

  1. Software Company
  2. Email Service Provider

Written by the company

Hunter is an all-in-one platform for cold email outreach that supports your entire workflow — from identifying companies that match your ideal customer profile, to finding and verifying decision-makers’ email addresses, and engaging them through automated, highly targeted email sequences. Users can discover and manage leads and companies based on role, industry, company size, location and more. Contacts are enriched and verified using publicly available B2B data, then stored in a centralized Leads section for easy organization and reuse. Used by sales teams, recruiters, marketers, and founders worldwide, Hunter helps teams build accurate prospect lists, keep data clean, and scale outbound outreach using only publicly available professional information.


Contact info

4.0

Great

TrustScore 4 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My goto tool for email sales prospecting

Hunter is a reliable and accurate product that I go to many times per week to research and confirm email addresses as part of sales prospecting.

They've done a particularly effective job in providing both a user-friendly web interface and a powerful API.

Best of all, email deliverability on researched email addresses is extremely high.

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Easy and simple use

I am most happy with simple and easy to use interface of the website. Also, the clear and honest free use system is great - no strings attached, a defined number of free searches: just come and get what you need.

6 September 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Hi Austèja,

Thank you so much for your kind review! We're thrilled to hear that you're enjoying Hunter and finding its user interface easy to use.

If you ever have any feedback or questions, please feel free to reach out to us at contact@hunter.io. Thanks and all the best!

Rated 5 out of 5 stars

Quality for Money makes sense to give it a try.

There are a ton of different tools out there and I tried a couple of them, and in my opinion, Hunter is one of the top choices because:
- it's super user-friendly and intuitive,
- their team cares about data quality and compliance (it's important if you operate in EU)
- they have excellent customer support. They helped me right away and were very cool and helpful while working on my request (thanks, Giovanni!).
Maybe they don't have dozens of features like other tools, but if you know what you're looking for and you don't want to be overwhelmed, then this tool makes perfect sense to give it a try.

29 August 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Tomek! 😊 We appreciate it!

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Go hunter.io!

I get more information than snov.io and it comes out in a cleaner format. I love hunter.io!

30 August 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Julia! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

This can be trusted

i just felt that from my experience this was a great site and helped me in my recruiting efforts

15 August 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Jodi! 😊 Glad to hear Hunter has helped you with your recruiting efforts.

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

A Competitive Advantage

Hunter has always given me a distinct competitive advantage. Interesting, the more devices, platforms and apps we access, leaders have also created more filters and barriers to protect their privacy. Hunter allows me to go straight to 'power.' For those of us who 'hunt' for a living, it's an indispensable tool.

21 August 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Richard! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

I Love Hunter

I Love Hunter. so many activities are really difficult when you are in sales, this is like having a best friend at your side, thank you Hunter

18 August 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Support feedback

A girl from customer support Laura was very tactful, gentle and kind. She has solved my problem and helped me in a very short time, and was in touch all the way, informing me. Very professional attitude. I know what I'm talking about, I was working as a support too )
She deserves an award, definitely.

12 July 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Andrew! 😊 We're happy to hear Laura was able to assist you!

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Hunter.io is the way SaaS providers should be

Hunter.io has been one of the most consistently great services I’ve used. It does exactly what it advertises, and I’ve gotten so many leads contacted from their email searching functionality that I never would have gotten otherwise. Their support team is also incredible.

12 July 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind words, Robert! 😊 I'm glad to hear you've gotten many leads!

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Thanks Giovanni

Giovanni (a hunter support staff) helped me sort out my issue being added to my team. Showed a tremendous amount of patience and understanding. I can't thank him enough.

28 June 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, George! 😊 I'm glad Giovanni was able to assist you.

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.


Rated 5 out of 5 stars

Excellent customer service

12 June 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, James! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Great email platform for cold emails!

Hunter provided great email service, good email verification, and was a very stable platform to use.

1 September 2022
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Aaron! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Amazing features and helpful to find…

Amazing features and helpful to find hidden ID.

16 May 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Rohit! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Always good contact infos to reach…

Always good contact infos to reach right people.

11 May 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

Rated 5 out of 5 stars

Excellent way to find emails

Excellent way to find emails. Reliable

10 May 2023
Unprompted review
Hunter.io logo

Reply from Hunter.io

Thank you for your kind feedback, Michael! 😊

Please don't hesitate to reach out to our Support team at contact@hunter.io if you have any questions along the way.

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