I bought the Hulme health monitor.Iv improved my training and working on my sleep.Then I bought the Hulme pod .So I'm trying to improve my overall health.Im impressed with the results so far.
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To be honest they don't deserve 1 star
To be honest I returned the Hulme Health band 2 without giving it chance. The band just didn't feel right on my wrist. The other thing is they advertised the band that the whoop band cost over £200 a year subscription where has their band doesn't. On App to get the benefits they advertise you need to subscribe an a additional subscription at a cost of more than £200 .
per year.
The reason it got 1 star is I returned the band at my cost on 16th July and they eventually after many emails only to receive generic AI emails back. Eventually I finally got my refund minus a restock fee on the 3rd of August

Reply from Hume Health
I know the new business model is to…
I know the new business model is to sell you a product, ($200ish for the scale), then make you pay monthly payments, ($15 app), in order to use the product. Then sell you another product, (Hume band $150ish), to improve the accuracy of the original product that when they sold it to you promised it was as good as a dexa scan….its not. This company is nothing more than a hustle. Sadly, we’re all used to being hustled like this these days, you never really own the scale if you have to pay rent to use it. If this review costs Hume at least one customer, then I’ll be happy. Please let that customer be you.

Reply from Hume Health
Comprehensive data replaces 4 other Apps
I have found the comprehensive data provided by Hume has replaced the four health related apps I was using to manage daily pacing for chronic pain and health tracking. The blood pressure estimates are something I've looked for a long time. I highly recommend.
Hume Pod and Hume Band 2.0
Purchased a Hume Pod and Hume Band 2.0
Very slow delivery, shipped direct from China.
Hume Band under reads BP by a substantial amount.
Hume Pod will not complete measurement set.
Hume Pod over reads weight by approx. 4kg.
Not a quality product it appears.
Shame really as I quite like the design of the band.
Better be a quick refund or it's chargeback time on the CC!

Reply from Hume Health
Bands and scale work very well
My wife and I both have bands and we also have the scale. So far all devices have been flawless and we've had no reason to question any of the data being produced. Battery life is great on both bands and I am genuinely finding the band is helping me focus on my weight-loss.
I recently complained to Hume health…
I recently complained to Hume health that my Gen 1 Hume band was inconsistent and wasn’t tracking my activity correctly. They replaced it with the Gen 2 band and it is working well so far. Very pleased with its performance including blood pressure reading.
Scale is a pain in the butt
Scale is a pain in the butt. 1/2 the time I get on to weigh, it will have failed attempts. I wet my feet and hands and it says I’ve past my ideal time to weigh. It’s different every day by vast swings while my cheap Chinease scale next to it. Is way more consistent and has small jumps when I actually eat to much. Hume needs to fix a ton of problems. Would not recommend. For back ground, I have 30 years in wellness, personal training, yoga instructor, health coach and therapist

Reply from Hume Health
Diabolical company
Diabolical company! Scam offer Emails to purchase the 2.0 band and infant your purchasing the old 1.0 band. I had to return the band at my own cost as they refused to pay the return. I have proof they received it and sent confirmation of this. I’ve sent weekly emails chasing a refund. Absolutely shocking customer service! I’ve been waiting for a refund for 4 weeks since they received the return. Don’t buy a thing from this company and I won’t be recommending any of their products again.

Reply from Hume Health
BUYER BEWARE!!!!
BUYER BEWARE!!!!
This company has the absolute WORST customer service EVERRRR!!! Do not think you can just return the product and get your money back easy peasy like the website so eagerly offers.
You WILL NOT EVER get a human response as their reply email says you will.
You can send them all the return shipping documentation and you will not get a return delivered receipt from anyone other than your shipping company.
They will not issue a refund for the product so you may as well save yourself the shipping money and take the loss. At least you will have the crappy un user friendliest smart scale ever.
UPDATE:
Finally after several social media posts and this review, i received confirmation that my return was received. So theres that. Ill update when the refund is credited and if all goes smooth ill edit this review accordingly.

Reply from Hume Health
Excellent Customer Service
The response and customer service was top notch. It was a delight to be understood and have the situation rectified which was at no fault to Hume. The product and company are the best!!
We both have the band and share the…
We both have the band and share the pod. The information is most helpful and helping us to see areas that we may need to improve and how to generally access our day-to-day health. We would encourage anyone considering Hume to order as soon as possible.
Great help after heart surgery
The Band and Pod combination have, like nothing else, given me the confidence to make an effective return to the gym after heart bypass surgery. Helps me manage the delicate balance between being too cautious and too ambitious and I can monitor and manage the improvement in my vitals.
I would give this review a 0.
I would give this review a 0.
So disgusted with hume. We brought 2 bands on the 9th of July. The bands never left the local couriers depot before the courier initiated a return to sender all of which was on the couriers site and their emails to me which were all forwarded to hume which also had access to this.
They kept apologising for me needing to return which I kept correcting them and providing the evidence to them that it was their chosen courier that did this not us as no delivery was never attempted.
They sent a new order which arrived today. Only one problem they only sent 1 hume band when actually as the order states I paid for 2. Absolutely disgusting incompetence on the companies behalf there is no way they can make up for this now. Avoid at all costs.
I not only now require a full reimbursement for the bands and the warranty I paid for but also the scales and the warranty I paid for.
I want nothing to do with their products and will source alternatives.
After receiving an email from Hannah the person who replied, I have changed my review rating. An acceptable compensation was offered of a 30% refund on our total order, and also 3 months each on the premium of the app as well as a speedy delivery of the missing band. This still has impacted on the overall experience so although I have increased the stars given this is only for the action undertaken after my initial review.

Reply from Hume Health
Ordered a scale they confirmed order…
Ordered a scale they confirmed order and unit was shipped. On 8/1 they stated the unit was delivered and sent me a picture of my house taken from the street. No package in site!
Cant get any answers from a human! just BS chat bot thats worthless!
Buyer beware!

Reply from Hume Health
I really love my Hume band and pod
I really love my Hume band and pod. My husband and I both have them!
Pod and band are awesome for me.
So... credit where is due.
I have the v2 band and pod.
Everything has been high as in good stats, all the metrics really very very accurate for me.
So i decided to test it.
I exceeded the amount of exercise, strain by about 50% over what hume told me. I pushed way over what i should of done. I ate two small bars of chocolate an hour before bed, kept my water intake and sleep exactly the same as normal.
In the morning i only felt a little off in general but as the day progressed i started to feel awful. So tired, so hungry way to early in the day. Really felt awful. Couldn't face the idea of any exercise and i do lots every day.
So i was real excited to see what the pod and band have me at.
My lord! It absolutely Nailed me!
My metabolic capacity dropped over 10 points. My stain for the day dropped by a third. My projected recovery was short for the first time ever.
But.... what really surprised me was the body fat ALL went up half a percent on every body part. Lean mass all dropped equal amounts. Visceral fat jumped from 7 to 9 (all the sugar before bed).
That for me..... is staggering. I'm not used to that kind of detail. The hume pod and band stats for ME are very close to my dexa from a month ago.
I feel the body fat is reported a little less than it should be, maybe just under 1 to 2% and my resting heart rate is way off. Reported at 100 bpm when is actually about 45 bpm.
Im only a month into ownership, but for me the long term overview directions are awesome. If it continues like this i almost.... no longer need to get a dexa scan. But if course i will, to compare properly.
The body fat limb by limb % and muscle imbalance is spot on identical to my dexa.
Maybe I'm lucky. Maybe I'm very average and it gets me.
I wear my band on my right wrist under my wrist. Step on the pod scales at identical times daily. For me. It's
All the best to all.
Believed the Hume marketing hype and shouldn't have
Believed the Hume marketing hype - and shouldn't have. Bought the band and pod. Hume tech support couldn't even get passed issuing a working 4-digit security code to get either to talk to the app. Without linking to the app the hardware is useless. What else won't work properly? I've no faith in Hume any more and they're stalling now for a product return and a full refund. I've asked and asked for the refund process. Still waiting. Hoping that this review will help get me my money back for products that dont work.

Reply from Hume Health
I have seen so many Facebook moans…
I have seen so many Facebook moans about the band and scale yet my experiences have always been good. The latest was dealing with Claire on chat who like her colleagues before talked me through every query I raised. True it’s complex and documentation limited but always helpful. I enjoy the product without a glitch. I’m not connected at all with the firm - just an end user who decided a positive review might help others have patience and appreciate it’s a long term monitor for trends in health.
Just started using the Hume Pod & Band…
Just started using the Hume Pod & Band in my weight loss journey, The additional information provided is excellent & sheds light on my body composition, whilst I try to shed the pounds.
Good quality but must pay a monthly fee for 100% experience
Good quality; however you need to pay if you want all the AI features.
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