Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was suffering with dizzy spells and haves few year, a friend suggested Humantra, said I was probably missing electrolytes, all I can say is I now rarely have any at all. I also somehow had two acco... See more
I bought the trial pack to try the differant flavours, they arrived quickly. I like the Mango, Apricot and Lychee the best, so I have now ordered those flavours which again arrived within 2 days of o... See more
You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more
Company replied
Company details
Written by the company
The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.
Contact info
United Kingdom
- humantra.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Subscription is easy and quick delivery…
Subscription is easy and quick delivery , can also change flavours at anytime and skip a month if needed , definitely recommend.
18 July 2026
Excellent customer service
Excellent customer service and the mango sachets taste fantastic!
21 July 2026
Lovely flavours. Quick delivery!
I absolutely love my Humantra sachets! They arrive so quickly too. Lots of choice with flavours. Thanks very much.
21 July 2026
GREAT EXPERIENCE
GREAT EXPERIENCE
Customer service people are great and know how to deal with customers properly.
The sachets are soo nice and all flavours i have had are very delicious!
Thank for everything!!
24 July 2026
Unprompted review
Refeshing drink
Delivered quickly and nicely packed. Great flavours but especially like the elderberry. I will reorder.
15 July 2026
Highly Recmmended
I've been using Humantra for a while now and I'm genuinely impressed. I have the Lychee and Mango flavours, and both taste great without being overly sweet or artificial. They mix really well and are easy to drink throughout the day.
I've definitely noticed it helps me stay on top of my hydration, especially on busy workdays and after training. I feel more refreshed and it's become part of my daily routine.
Really happy with the product and I'll definitely be ordering again. Highly recommended!
20 July 2026
Really quick delivery
Really quick delivery. Just started and really enjoying the products
20 July 2026
Fabulous customer service
Customer service is absolutely brilliant! I had a query which was dealt with immediately … replacement package arrived very promptly! Thank you !
17 July 2026
Great customer service
They have a wonderful product and excellent customer service. They're quick and eager to help resolve any issues. I highly recommend them! I really love it!
25 July 2026
Unprompted review
Humantra is one of the best on the…
Humantra is one of the best on the market. Full of vitamins, non sugar and helps with water intake. The variety of flavours on offer is amazing. Pineapple is my favourite so far. With my membership I can change flavours and customer service is so easy to deal with. Highly recommend!
25 July 2026
Unprompted review
It gives me more energy and I love the…
It gives me more energy and I love the taste of different flavours
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Beware before you purchase
Applied for trial and the buggers sign you up and take another months payment without advising you - watch this!!!! I’ve been trying to get this refunded with them & now having to go down the legal route with my bank! You can’t try anything these days without them signing you up & locking you into a subscription - Citizens Advise making an appointment with “Consumer Rights” next week!!!! Shame on you Humantra - thought you were better than this - now even a reply or acknowledgement!!!!
Ordered a pack & automatically your subscribed without your knowledge - they don’t take into consideration anyone with a medical history (this could be very dangerous)!!! Obviously they are not bothered!!!!
30 June 2026
Unprompted review
Reply from HUMANTRA
Hi,
We're really sorry to hear this, and we understand how frustrating it is to be charged for something you didn't expect.
Our aim is always to keep subscriptions simple and transparent. We offer both one-time purchases and subscribe & save options, with subscriptions designed to be completely flexible where you can cancel, pause, skip, or amend them whenever you need, right from your account.
We take your review and feedback seriously, and we want to make sure this is looked into properly. Unfortunately, we're unable to identify your order from the name shown on Trustpilot, so we've sent you a request for your order details.
As soon as we hear back, we'll investigate this fully, including how the subscription was set up, and get a resolution sorted for you. We're sorry for the stress this has caused and we do want to put it right - please do get back to us with those details so we can help.
Kindly,
Humantra Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.