Banner for HUMANTRA

HUMANTRA Reviews 

1,995
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,944 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious variety of flavors and super fast delivery, noting that the convenient sachets keep them wonderfully hydrated throughout busy days. Buyers also appreciate the exceptionally helpful customer support team and the simple online process for managing or pausing subscription orders. Some reviewers were not happy with certain tastes, mentioning that specific flavor options felt too sweet, strong, or simply not suited to their personal preference. A few other people also felt that unexpected automatic subscriptions or occasional courier delivery delays caused frustration when trying to receive their purchases.

What people talk about most

Product

Customers had positive experiences with product, noting that it mixes easily and provides fantastic flavors... See more

Quality

Reviewers mention positive feedback about quality, praising the delicious flavors and the benefit of staying... See more

Delivery service

Clients share satisfaction regarding the delivery service, noting that shipping is super quick and efficient.... See more

Order

Reviewers highlight positive aspects of ordering, noting that the process is consistently easy and... See more

Customer service

Consumers find customer service to be exceptionally positive, noting that support agents are easy to contact... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far, so superb! As a lady in my late 50s who suffered from nightly leg cramps (up to 20 per night!) that impacted my work the next day, my daughter recommended Humantra electrolytes. After some res... See more

Rated 5 out of 5 stars

Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more

Company replied

Rated 5 out of 5 stars

I was suffering with dizzy spells and haves few year, a friend suggested Humantra, said I was probably missing electrolytes, all I can say is I now rarely have any at all. I also somehow had two acco... See more

Rated 5 out of 5 stars

You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,995)

1,991 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love these

Love these. I have a subscription, and love the flavours. I have one every day with my creatine mixed in, to drink during my workouts. I find they quench my thirst and keep me feeling hydrated.

15 July 2026
Rated 5 out of 5 stars

I've found Humantra such a help at…

I've found Humantra such a help at keeping me hydrated. Sometimes at work, I get distracted and don't drink enough of anything let alone water. But the flavours are all delicious I especially like the lychee. Drinking my Humantra in the morning, is encouraging me to drink more water in the afternoon. Which have really helped with that afternoon slump feeling around 3pm.
I was recommended Humantra by my hairdresser, and I've since recommended to 2 other friends who are both enjoying the benefits of Humantra.
The only negative was the glass bottle. Even though its heavy, I love it. But sadly I was rinsing it the other evening and oddly a hole about the size of a 5pence coin appeared in the bottom of the glass! Very odd, especially as the rest of the bottle remained in tack! So I'm using a old plastic drinking tumbler, but miss the glass bottle.
But I would still 100% recommended this product to anyone.
I'm a 59 year old female....never too late to discover new supportive habits!

14 July 2026
Rated 5 out of 5 stars

Love Humantra

Love Humantra, it’s now part of my daily routine and I really am seeing the benefits. There are also so many flavours to choose from.

23 July 2026
Unprompted review
Rated 4 out of 5 stars

First time trying electrolytes and do…

First time trying electrolytes and do feel it’s making difference, scoring 4*s because it’s only been a couple of weeks

14 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Tracey,

Thank you so much for giving Humantra a try and for sharing your experience! 🩵 We're really pleased to hear you're already noticing a difference after just a couple of weeks.

Many of our customers find that the benefits continue to build with consistent use, from steadier energy levels to fewer headaches and better recovery. We hope you'll continue to enjoy those benefits as you make Humantra part of your daily routine!

Kindly,
Humantra Team

Rated 5 out of 5 stars

Bought x 2 discovey sets ,one for my…

Bought x 2 discovey sets ,one for my parents to try,one for our family in a bid to get the kids to drink more water! Ive been delighted with these little sachets,drinking one per day....so far so good, I dont feel like I'm crashing mid afternoon as I was before.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t sign up as you’re unable to…

Don’t sign up as you’re unable to cancel your subscription. Customer service advised it had been cancelled and the next month money taken again.

13 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Louise,

We're so sorry to hear about your experience, and we completely understand how frustrating that must have been.

We always aim to make our subscriptions as flexible as possible, and they can be managed at any time through your account, where you can skip, pause, amend, or cancel your subscription whenever it suits you.

We've now made sure your subscription has been cancelled, and our Customer Happiness team has also reached out by email to support you further.

We're really sorry this wasn't the experience you deserved. Thank you for bringing it to our attention, and we hope we'll have the opportunity to serve you better in the future 🩵

Kindly,
Humantra Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look