The clerk was very helpful – perhaps even eager – in wanting me to open an account. I definitely will, as a result of her pleasant encouragement.
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See what reviewers are saying
I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... See more
Company replied
Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... See more
Company replied
I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... See more
Company replied
Company details
- Credit Union
- also in
- Alternative Financial Service
- Car Finance and Loan Company
- Financial Institution
- Loan Agency
- Savings Bank
About HEY Credit Union
Written by the company
Established in 1999, we are the leading credit union for people in the UK’s Humber Region.
Be part of something special – join our “Credit Union family” today:
As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.
Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.
Our Services
If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.
Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.
Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.
Our Mission
We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.
All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.
Be part of something special – join our “Credit Union family” today:
Contact info
38 Brook Street , HU2 8LA, Hull, United Kingdom
- 01482 778753
- info@hullandeycu.co.uk
- hullandeycu.co.uk
4.9
Excellent
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I love credit union I have had a loan…
I love credit union I have had a loan for Christmas every year for the last 12 years and never had any problems. They are polite always happy to help the loans are processed and paid quite quickly and the rates are great.
9 December 2020
Unprompted review
Reply from HEY Credit Union
Many thanks for your kind feedback Carla, we are pleased to help and appreciate you being a loyal member.
HEY Credit Union is highly recommended…
HEY Credit Union is highly recommended by ME
Great options
Good rates
Quick decisions
Very helpful
Staff amazing 🥲
10/10
25 November 2020
Unprompted review
Reply from HEY Credit Union
Thank you for your recommendation Bruce, we really value it.
Everything just so straightforward
Everything just so straightforward, and such nice people to deal with. I had to call twice and you just knew they were on the problem and sorted it within the call. So very efficient cant praise them enough.
25 November 2020
Unprompted review
Reply from HEY Credit Union
Many thanks for your kind feedback Andrea.
A caring Union. Look after their customers
I have been a customer with HEYCU for 3 yrs, both savings and loans. I have always received the upmost care and consideration from all the staff. If they can help you they will. Highly recommend them.
19 November 2020
Unprompted review
Reply from HEY Credit Union
We're so pleased that we've been able to help Lou, and appreciate you being a loyal member.
With the current COVID-19 situation it…
With the current COVID-19 situation it was handy to be able to do the whole process online. It was a very easy process from start to finish. Low rates and affordable repayments. Highly recommended HEY credit union not just for loans but for there members and Christmas savers services too! Thank you!
18 November 2020
Unprompted review
Reply from HEY Credit Union
We really enjoy helping our members Diane, so your kind comments are much appreciated. We are pleased that our improved online process is helping in these difficult times. Thank you.
Amazing staff always there to help
18 November 2020
Unprompted review
Reply from HEY Credit Union
Thank you for your kind comment, Angie.
Excellent service
Excellent service, excellent people always go out of their way to help.
Great loan rates too!
18 November 2020
Unprompted review
Reply from HEY Credit Union
Thanks Emily, your comments mean a lot to us.
I have being with credit union years…
I have being with credit union years and not once have I had any problems, great rates, friendly helpful staff, would highly recommend.
13 November 2020
Unprompted review
Reply from HEY Credit Union
We're pleased to have been able to help Stacey, and your recommendation is greatly appreciated. Thank you.
Been with this loan company for 15…
Been with this loan company for 15 years now and the staff are lovely very helpful never had a problem with them. The online application took 2 minutes to fill out and was in my bank within a couple of days.
12 November 2020
Unprompted review
Reply from HEY Credit Union
Thank you for the great feedback Gemma. We love helping our members, they are the reason we are here.
Awesome services
Great customer service. Quick responses. Reasonable APR rate.
11 November 2020
Unprompted review
Reply from HEY Credit Union
Thank you for your feedback Sarah.
Ive been a Customer with Credit Union…
Ive been a Customer with Credit Union for a few yrs now and i realy cant Thank these guys Enough they all are great with their Service Never had any issues whats so ever with any of them Cant Fault them Great Help Thanks Guys Recommended to All Manda Burnett xxxx
11 November 2020
Unprompted review
Reply from HEY Credit Union
We really appreciate your kind words Amanda. Remember, people in the Credit Union are more than customers, they are member-owners and its our privilege to serve you.
Brilliant customer service would…
Brilliant customer service would definitely recommend
11 November 2020
Unprompted review
Reply from HEY Credit Union
Thank you for your kind recommendation JP
There service was excellent as always
There service was excellent as always
Really helpful staff and my application came through just in time
Would recommend to anyone
4 November 2020
Unprompted review
Reply from HEY Credit Union
We're pleased that we could help, Shaun, and are very happy to have your recommendation.
Brilliant service 👏
Brilliant service 👏
Low rates and affordable re payments
4 November 2020
Unprompted review
Reply from HEY Credit Union
Thank you Sarah, we really appreciate your kind feedback.
Very highly recommended.
1 November 2020
Unprompted review
Reply from HEY Credit Union
Many thanks for your kind feedback Sarah.
Reply from HEY Credit Union
Thank you for your kind comments Samantha.
1st class service
The service I received was first class. Courteous polite and helpful staff. I was updated regularly on the progress of my application. Would definitely recommend
28 October 2020
Unprompted review
Reply from HEY Credit Union
Thank you for letting us know about your experience, Margaret. We enjoy helping our members.
Fantastic place, would definitely recommend
Always a good and pleasant experience, the people are always polite and happy to help, very easy to apply for and was in the bank a couple of days after acceptance, would definatly recommend.
28 October 2020
Unprompted review
Reply from HEY Credit Union
We're pleased that we were able to help you Suzi, thank you for the kind feedback.
Excellent customer service as always
Excellent customer service as always. I am very impressed with HEYCU and the staff.
28 October 2020
Unprompted review
Reply from HEY Credit Union
We really appreciate your kind words Houcine. Thank you.
Always impressed with service at credit…
Always impressed with service at credit union
23 October 2020
Unprompted review
Reply from HEY Credit Union
Thank you for your kind feedback Maz
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