The clerk was very helpful – perhaps even eager – in wanting me to open an account. I definitely will, as a result of her pleasant encouragement.
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I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... See more
Company replied
Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... See more
Company replied
I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... See more
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Company details
- Credit Union
- also in
- Alternative Financial Service
- Car Finance and Loan Company
- Financial Institution
- Loan Agency
- Savings Bank
About HEY Credit Union
Written by the company
As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.
Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.
Our Services
If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.
Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.
Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.
Our Mission
We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.
All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.
Be part of something special – join our “Credit Union family” today:
Contact info
38 Brook Street , HU2 8LA, Hull, United Kingdom
- 01482 778753
- info@hullandeycu.co.uk
- hullandeycu.co.uk
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I have always rated HEY highly
I have always rated HEY highly. Friendly and supportive staff and efficent. My recent experience has only confirmed this. Thanks HEY and I can recommend them to all and thanks for supporting and being there for the communities of Hull.

Reply from HEY Credit Union
Very good service
Very good service. I would highly recommend.
They helped me out throughout and understood my situation on a personal level.
Very happy.

Reply from HEY Credit Union
Great help and advice and friend staff
The help and advice I received was great. Staff are kind and friendly. Over the past couple of years HEY credit union have helped improve my credit score. I am so very grateful

Reply from HEY Credit Union
We got a loan recently
We got a loan recently. It was all a quick process and lovely staff to help. We are very pleased. We have been with the Credit Union for a number of years. Very happy.

Reply from HEY Credit Union
I applied for a loan recently
I applied for a loan recently, their response was quicker than I expected. Their here to help and not take advantage when times are hard.

Reply from HEY Credit Union
I got intouch with them when i had a…
I got intouch with them when i had a sudden change of circumstances was nothing but polite and helpfull

Reply from HEY Credit Union
I applied for a loan
I applied for a loan. The response was extremely quick. I was also informed about an alternative option which made more financial sense and gratefully took that option. The dividend I received last year was more than my bank account interest. To me credit unions are a viable alternative to ISA’s, & other savings account.

Reply from HEY Credit Union
A great credit union
I joined HEYCU 6 years ago and save with them directly from my employers payroll. They're always quick and responsive when you get in touch with them and you can even withdraw from your savings through their web app (money in your account the same day!). Really pleased with my experience with them.

Reply from HEY Credit Union
Happy Customer
I have been a customer of HEY Credit union for around 8 years and always have great service, I can fully recommend borrowing from this company

Reply from HEY Credit Union
Very helpful and so easy to apply quick…
Very helpful and so easy to apply quick response

Reply from HEY Credit Union

Reply from HEY Credit Union
I would recommend they services to…
I would recommend they services to anyone staff very polite n helpful aswell

Reply from HEY Credit Union
I am very satisfied and would…
I am very satisfied and would definitely recommend

Reply from HEY Credit Union
Amazing service
Amazing service, ive been a member for years but this has to be the quickest decision and turnaround with a loan! Even easier process now you can do everything online, even the e signature. Cannot thank the staff at hull and east yorkshire credit union, 5 star service ⭐⭐⭐⭐⭐

Reply from HEY Credit Union
credit union is helpful great place
credit union is great place i have been with them for a long time they are quick to respond when you get in touch staff are so helpful everything is explain to us now we have the choice of online but so nice to go and say hello Credi Union number one place

Reply from HEY Credit Union
Absolutely brilliant service
Absolutely brilliant service, polite , kind, helpful nothing is too much trouble.
Would highly recommend , not only that but they give good advice and always with a smile and kind word going above and beyond . Thank you

Reply from HEY Credit Union
Friendly, professional and VERY efficient
I recently applied for and was successful with a loan application. Their staff were very friendly and helpful over the phone in helping me gather all the information they needed for the application. Unbelievably efficient - I had the paperwork to sign through my letterbox the following day and funds were in my bank account 3 days later (given this was over a weekend I could not have asked for anything better!). Their service and efficiency and friendliness blow my well known mulit-national high street bank out of the water. Also nice to know I'm dealing with an ethical organisation who do an awful lot of good for people who need it the most. Thanks so much and keep up the brilliant work!

Reply from HEY Credit Union
Excellent service fast response helped…
Excellent service fast response helped massively fast payment thank you 🙏

Reply from HEY Credit Union
Fantastic service and rates as always, best around 5 star from me.
Keep up the good work guys, thanks

Reply from HEY Credit Union
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