The clerk was very helpful – perhaps even eager – in wanting me to open an account. I definitely will, as a result of her pleasant encouragement.
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I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... See more
Company replied
Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... See more
Company replied
I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... See more
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Company details
- Credit Union
- also in
- Alternative Financial Service
- Car Finance and Loan Company
- Financial Institution
- Loan Agency
- Savings Bank
About HEY Credit Union
Written by the company
Established in 1999, we are the leading credit union for people in the UK’s Humber Region.
Be part of something special – join our “Credit Union family” today:
As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.
Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.
Our Services
If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.
Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.
Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.
Our Mission
We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.
All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.
Be part of something special – join our “Credit Union family” today:
Contact info
38 Brook Street , HU2 8LA, Hull, United Kingdom
- 01482 778753
- info@hullandeycu.co.uk
- hullandeycu.co.uk
4.9
Excellent
236 reviews
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Reply from HEY Credit Union
Thanks for the kind review Andy, pleased that we were able to help you.
Recently applied for a loan which was…
Recently applied for a loan which was rejected. I called to appeal and spoke to a lovely lady called Joanne Wilson. She was amazing very understanding amazingly helpful got it overturned and talked me through everything step by step. She was so friendly which made me feel very uncomfortable. A thankyou just wouldn't cover it.
1 March 2023
Unprompted review
Reply from HEY Credit Union
We're pleased that we were able to help you Zoe, thank you for your kind review and feedback about Joanne.
A lovely lady from the hull branch…
A lovely lady from the hull branch called Joanne was amazing with helping me today was so patient and went above and beyond with me if only the world had more Joanne’s <3
23 February 2023
Unprompted review
Reply from HEY Credit Union
Thank you so much for your kind review, Laura. We'll be sure to pass on your feedback to Joanne. Thank you for being a Member of HEY Credit Union.
Excellent service from start to finish…
Excellent service from start to finish and didn't take long at all. Brilliant
20 January 2023
Unprompted review
Reply from HEY Credit Union
Thank you for your great review, Marie, so pleased we could help. Thank you for being a member of HEY Credit Union.
A big Thank you to Jamie for his…
A big Thank you to Jamie for his excellent customer service and updates on my loan application, from start to finish always had emails.
I'm a first time user to credit union and will definitely be using them again , nothing was too much trouble.
Thank you Jamie
13 December 2022
Unprompted review
Reply from HEY Credit Union
We love the feedback, Caron. Glad you found us helpful and we'll pass on your kind words to Jamie. Thank you for being a Member of HEY Credit Union.
Reply from HEY Credit Union
Thank you Jasmine, we appreciate your kind feedback.
I used their Christmas Saver and it's…
I used their Christmas Saver and it's such a good idea so I can save up for Christmas a little bit at a time. The staff are very knowledge and always really friendly.
1 November 2022
Unprompted review
Reply from HEY Credit Union
We're really glad that you found our Christmas Saver helpful, Jo. Saving up a little at a time is such a great way to plan ahead. Thank you for your kind review and for being a Member of HEY Credit Union.
Great way to save for Christmas
Great way to save for Christmas, easy to set up and received my savings immediately with a quick visit to the office.
12 November 2022
Unprompted review
Reply from HEY Credit Union
We appreciate your kind review, Dorothy, and thank you for being a Member of HEY Credit Union.
I recently joined the credit union
I recently joined the credit union. I'll be getting a FREE £25 bonus because I joined the christmas savings part. Only £5 per month savings then a lovely bonus.
When I had initial queries as to what to do and how to join, the C.U. staff were very helpfull and friendly. It's a no brainer really. And you can withdraw your cash whenever you like.
1 October 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your great feedback, Jon, we are glad that you've found it helpful and thank you for being a Member of HEY Credit Union.
Invest in your community
A good honest institution set up for ordinary people and not to bleed them dry.
9 November 2022
Unprompted review
Reply from HEY Credit Union
That's good to hear, Chris, and exactly what we hoped to achieve when we founded HEY Credit Union as a member-owned co-operative 23 years ago. Thank you for being part of our ongoing success story and kind regards.
Friendly Approachable Staff
Great communication and great incentive the Christmas club plus a bonus for joining, great way to save for stress free Christmas
14 April 2022
Unprompted review
Reply from HEY Credit Union
Thank you for your kind review, Mrs Ward, and for being a Member of HEY Credit Union.
Great service
Always been Very helpful with any query and quick to respond. Christmas saver really has helped me to save this year and I feel so much happier in the run up-to Christmas knowing I have money put away for it
10 November 2022
Unprompted review
Reply from HEY Credit Union
Thank you, Mrs Fox, for your kind review. We hope your Christmas savings help you to have a lovely Christmas.
Always there to help and easy to access…
Always there to help and easy to access account . First year ive used
a Christmas savings and its been a stress free experience.im now ready for Christmas early because of your savings club thanks
10 November 2022
Unprompted review
Reply from HEY Credit Union
We're pleased to know that our Christmas Saver has worked well for you. Thank you for being a Member of HEY Credit Union.
Absolutely amazing service
Absolutely amazing service. Always respond to emails etc. Made it so easy to save for Christmas. Especially now the financial climate is so bad. Thanks
10 November 2022
Unprompted review
Reply from HEY Credit Union
So glad to hear that we've been able to help. Thank you for the great feedback, Calum, and for being a Member of HEY Credit Union.
Really helpful staff and the website is…
Really helpful staff and the website is really easy to use
12 October 2022
Unprompted review
Reply from HEY Credit Union
That is good to know, Natalie. Thank you for being a Member of HEY Credit Union.
Staff at the Scunthorpe branch are very…
Staff at the Scunthorpe branch are very friendly, helpful, attentive and understanding. Always a plus to have understanding people still walking this earth!
1 November 2022
Unprompted review
Reply from HEY Credit Union
We appreciate for your kind review, Danielle. We will be sure to pass it on to our Scunthorpe Team. Thank you for being a Member of HEY Credit Union.
Its a great way to save money for Xmas.
Its a great way to save money for Xmas.
One simple phone call and it was set up.
9 November 2022
Unprompted review
Reply from HEY Credit Union
We appreciate your kind comments, Drew. Glad you found it useful and thank you for being a Member.
Christmas saver
Christmas saver helped me to save for Christmas without been able to dip in to the savings through the year. and now with it been Christmas just round the corner my Christmas will be stress free
8 November 2022
Unprompted review
Reply from HEY Credit Union
Thanks for your great comments Victoria. We are glad that it has helped you. Thank you for being a Member of HEY Credit Union and hope you have a lovely Christmas.
Helped save for Christmas 🎄
8 November 2022
Unprompted review
Reply from HEY Credit Union
We're pleased you found it helpful Zoe. Thank you for being a Member of HEY Credit Union and hope you have a great Christmas.
I think credit union are a brilliant…
I think credit union are a brilliant way to save so easy and simple. The staff are friendly and very helpful. Also getting an extra bonus at Christmas is great. I would encourage people to use credit union even if you save a small amount every week it adds up and an extra £25 on the Christmas saver what more could you ask for.
4 November 2022
Unprompted review
Reply from HEY Credit Union
Great comments, Kim, we really appreciate them and will pass on your kind remarks to our staff. Thank you for being a loyal Member and your recommendation to others.
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