What a wonderful cabinet! I have a very small kitchen and needed to upgrade the storage cabinet that I've had for several years. The one I bought from Hulala is a beautiful, real wood cabinet with s... See more
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The style and selections were modern and trendy. It was a matter of selecting what fit the lifestyle, need, and vibe of the room. I received my desk within 10 days and once unpacked and put together,... See more
Company replied
The table is GORGEOUS! No one can believe the price or that it had to be assembled! I measured and it fits my the space perfectly. I mistakenly used the wrong shipping address and Customer Care interv... See more
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Loved the burnt orange sectional so much that I got the gray one for another room! It’s perfect! It’s a slightly bluish grey which is exactly what I wanted! Fast shipping, great customer service, took... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Living Room Furniture Store
- Office Furniture Store
- Sofa Store
Written by the company
HULALA HOME is a furniture brand committed to creating adaptive, caring, and enduring living solutions. From the first design sketch to the meticulous craftsmanship in detail, every piece is made with real homes and real lives in mind. Thoughtfully engineered, our furniture flexes with changing layouts, growing families, and multi-purpose spaces, bringing lasting comfort, warmth, and ease to everyday living. With warehouses in the US, Canada, the UK, France, and Japan, we provide fast, reliable delivery and attentive service. Whether you’re creating a cozy corner, a flexible home office, or a living room that grows with your family, furniture becomes a living companion: adaptable, caring, and made to endure.
Contact info
1401 E Hattie St, Fort Worth, 76104, Texas, United States
- +1 （833）324-2464
- hello@hulalahome.com
- hulalahome.com
4.3
Excellent
846 reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Hulala Home
Hi Ronald,
It’s great to hear both the product and customer service met your expectations. When everything comes together smoothly like this, it really makes the whole experience worthwhile. Thanks again for your support, and we’re glad everything went smoothly for you.
Sincerely,
The Customer Service Team at Hulala Home
Great quality- looks just as pictured
Great quality- looks just as pictured - beautiful in my home office!
23 April 2026
Reply from Hulala Home
Hi Caroline,
We truly appreciate your feedback! It’s great to hear that you’re happy with the solid build, elegant design, and overall functionality. Delivering a product that is both practical and visually refined is exactly what we aim for. Thank you again for your recommendation and support!
Sincerely,
The Customer Service Team at Hulala Home
Great Quality - Great Customer Service
Very rarely have I had a good experience buying furniture online, colour differences, poor finishing etc. I've ended up keeping things I wasn't pleased with simply to avoid the cost and inconvenience of returning them. However, my Hulala experience was faultless. The table I purchased exceeded all my expectations, amazing quality, solid and the online images and description were very accurate. I had a minor issue with the delivery being split into two packages, with the second arriving a day later. But the speed, empathy and level of great customer service I received (from Chase) was very impressive, especially over a Bank Holiday weekend.
2 May 2026
Unprompted review
Reply from Hulala Home
Hi Phil,
We’re truly delighted to hear that your Hulala experience exceeded expectations, especially compared to your previous online furniture purchases. It’s wonderful that the table’s quality, sturdiness, and product accuracy all matched what you saw online. We also appreciate your understanding regarding the split delivery. It’s especially great to know that Chase was able to step in quickly during the bank holiday and make things feel smooth again—that kind of support is exactly what we hope every customer feels!
Sincerely,
The Customer Service Team at Hulala Home
Shipping was fast and the cabinet is very nice
Shipping was fast and the cabinet is very nice, good quality, good price.
13 April 2026
Reply from Hulala Home
Dear Customer,
We’re glad to hear everything went smoothly—from fast shipping to a cabinet that meets your expectations in both quality and value. That kind of straightforward, satisfying experience is exactly what we aim for.
Sincerely,
The Customer Service Team at Hulala Home
This desk truly lives up to its…
This desk truly lives up to its description. I love it! My only complaint is that the veneer is so thin that I feel like I need a desk pad to protect it from peeling off. Otherwise, great design and sturdy desk.
14 April 2026
Reply from Hulala Home
Hi Tania,
We truly appreciate your honest feedback. It’s great to hear that you love the design and sturdiness of the desk overall. Your comment regarding the veneer thickness and the need for added protection is very helpful, and we’ve already shared it with our product team for future improvements. Thank you again for taking the time to share your experience—it really helps us improve.
Sincerely,
The Customer Service Team at Hulala Home
Reply from Hulala Home
Hi Timothy,
Simple, smooth experiences like this mean a lot to us, and we truly appreciate you taking the time to share it!
Sincerely,
The Customer Service Team at Hulala Home
They offered a slight refund for some…
They offered a slight refund for some difficulties experienced with putting it together and for the delivery to the wrong place.
13 April 2026
Reply from Hulala Home
Hi Teresa,
We’re sorry to hear about the difficulties you experienced with assembly and the delivery being sent to the wrong place. We understand how inconvenient that must have been. It’s good to know that a partial refund was offered as a gesture to address the issues. Thank you for your patience and understanding—we truly appreciate it. We’ll continue working on improving both delivery and assembly support to provide a smoother experience.
Sincerely,
The Customer Service Team at Hulala Home
Super easy set up
20 April 2026
Reply from Hulala Home
Hi Jane,
We’re glad the setup was super easy for you. A smooth and hassle-free assembly experience is exactly what we aim to deliver!
Sincerely,
The Customer Service Team at Hulala Home
The desk is as beautiful in person as…
The desk is as beautiful in person as it is online. The shipping was quick (even though it technically wasn't in stock) and assembly was easy.
20 April 2026
Reply from Hulala Home
Hi Vee,
We’re glad to hear the desk looks just as beautiful in person as it does online. It’s also great that shipping was quick despite the stock situation, and that assembly was easy overall. Thank you again for your support and for choosing our product!
Sincerely,
The Customer Service Team at Hulala Home
This desk is really solid
This desk is really solid. Great construction, looks better than the online photos, with smooth operate ration. I'm really pleased. Delivery and setup were simple for something so large.
20 April 2026
Reply from Hulala Home
Hi Scott,
Thank you for sharing your experience. It’s really meaningful to hear that the desk feels solid and well-constructed, and even exceeds your expectations compared to the online photos. We always aim for our products to look great in real life and feel reliable in everyday use, so feedback like this matters a lot!
Sincerely,
The Customer Service Team at Hulala Home
Quality of the product is amazing
Quality of the product is amazing
Solid build
Looks amazing and functionality is on point
Overall, sophisticated design, highly functional with great design and quality!!
Highly recommend!
20 April 2026
Reply from Hulala Home
Hi Usman,
We truly appreciate your feedback! It’s great to hear that you’re happy with the solid build, elegant design, and overall functionality. Delivering a product that is both practical and visually refined is exactly what we aim for. Thank you again for your recommendation and support—it truly means a lot to us.
Sincerely,
The Customer Service Team at Hulala Home
Not what I was expecting
Not what I was expecting. The item was delivered a little damaged, but it didn't impact the functionality of the desk. The top portion of the desk is much thicker than I expected, so if you're shorter you might have issues being able to have your legs fit under the desk and your arms resting comfortably on top of the desk to use a keyboard.
13 April 2026
Reply from Hulala Home
Hi Rachel,
Thank you for sharing your feedback with us! We’re sorry to hear that the desk arrived with minor damage, although we’re glad it didn’t affect its functionality. We understand how frustrating that can be, and we’ll continue to improve our packaging and shipping process to ensure products arrive in perfect condition. Rest assured that a dedicated team member is following up to ensure the issue is resolved. We also appreciate your input regarding the desk’s height. Based on your feedback, we will share this with our design team to further optimize the desk’s dimensions for better comfort and usability in the future.
Sincerely,
The Customer Service Team at Hulala Home
Quality products
Quality products. The desk shipped in 3 boxes but they were very heavy. The quality of the desk, amazing! We had to get the boxes upstairs and we hired some young guys to help move them. My husband and I put it together. Directions were easy to follow.
10 April 2026
Reply from Hulala Home
Hi Colleen,
Thank you so much for your feedback! We’re thrilled to hear that you’re pleased with the quality of the desk. While the boxes were heavy, we’re glad to know you and your husband were able to assemble it without issues and that you’re happy with the overall quality. We’re also happy to hear the assembly instructions were easy to follow, and we hope the desk adds great value to your space!
Sincerely,
The Customer Service Team at Hulala Home
Chair does not assemble offered $35 credit
Chair does not assemble, an obvious gap is left on the back and after much back and forth, a $35 credit is offered. Make it right.
UPDATE: So I agree with the other poster that the customer service is agentic AI. I would reply to make it right and replace the chair, I was then offered a refund of $65 to keep the chair and $120.
Then I was offered a new chair if I paid $50 in shipping, to which I refused as I shouldn't be out more money when I didnt even get what I paid for. Finally I was offered a nee replacement chair without sending back the defective one (because I refused to accept a defective brand new, $350 item, or sending it back at my own expense of $55) or I could keep the original chair for $120 credit.
I think it was eventually made right, but that is hours of back and forth that could have been resolved had I spoke to a real person. In addition to a Quality issue, customer service is also lacking.
30 April 2026
Reply from Hulala Home
Hi Nikki,
Thank you for bringing this to our attention. We understand your frustration with the chair assembly issue, and we’re actively working to resolve it. Please rest assured, our team is following up to ensure a satisfactory solution is provided as soon as possible.
Sincerely,
The Customer Service Team at Hulala Home
Top tier customer service!
Hands down the most responsive and helpful customer service I have ever experienced! I ordered a 360 desk from them. Only to figure out that my office was too small for it. I emailed customer service to ask if I could cancel and if so would there be a restock fee. I had two options.
1. Refuse the delivery (which wasn’t an option)
2. Try and cancel directly with Fed Ex
They were able to intercept it! And there were 3 boxes not all in the same facility. They even refunded ALL of it! Highly recommend.
16 April 2026
Reply from Hulala Home
Hi Cynthia,
Thank you so much for your amazing feedback! We're thrilled to hear that our customer service was able to assist you quickly and effectively in resolving the issue with your 360 desk order. Although space was an issue, we're glad we were able to intercept the shipment and ensure a full refund for you. Your recommendation means the world to us, and we’ll keep working hard to provide the best service possible for every customer.
Sincerely,
The Customer Service Team at Hulala Home
I absolutely LOVE both my pieces
I absolutely LOVE both my pieces. They are great quality and so beautiful. They shipped quickly and had excellent packaging for protection.
10 April 2026
Reply from Hulala Home
Hi Simcha,
We’re so happy to hear that you absolutely love both pieces! It’s fantastic that you’re pleased with both the quality and the design. We’re also thrilled to know that the quick shipping and excellent packaging ensured everything arrived in perfect condition. Your feedback means a lot to us, and we’ll continue to deliver the best possible service and products.
Sincerely,
The Customer Service Team at Hulala Home
Ultra Fabulous
First of all, this the desk I purchased is absolutely perfect. So well made and beautiful. Customer service reached out to see how I like my purchase right away.
10 April 2026
Reply from Hulala Home
Hi Chrissie,
It’s wonderful to hear that the desk exceeded your expectations in both quality and design. We always aim to deliver products that are both beautiful and functional. It’s also great to know that our customer service team reached out promptly to ensure everything was going smoothly. Your satisfaction means the world to us, and we truly appreciate your kind words!
Sincerely,
The Customer Service Team at Hulala Home
money well spent.
It’s a great piece and we love it although we did need to hire someone to assemble it.
15 April 2026
Reply from Hulala Home
Hi James,
We’re really glad to hear that you feel the money was well spent! It’s fantastic that you’re loving the piece, even though you needed some help with assembly. We’ll keep focusing on delivering high-quality products that make the whole experience worth it.
Sincerely,
The Customer Service Team at Hulala Home
Exquisite standing desk and chair
Exquisite standing desk and chair, excellent customer service :)
9 April 2026
Reply from Hulala Home
Hi Fran,
Thank you for your kind words! We're thrilled to hear you're happy with the exquisite standing desk and chair. It’s exactly what we strive for—beautiful and functional products paired with excellent customer service. Your support means the world to us, and we look forward to serving you again in the future.
Sincerely,
The Customer Service Team at Hulala Home
My desk arrived broken and all I keep…
My desk arrived broken and all I keep being offered is a small refund. I don’t want a refund, I’d like a replacement part for my new $1k desk that arrived damaged.
7 April 2026
Reply from Hulala Home
Hi Riley,
We’re truly sorry to hear that your desk arrived damaged, and we completely understand your frustration. Please rest assured that our specialist is actively following up on this matter and will prioritize resolving the issue as quickly as possible. We’re committed to providing a solution that will meet your expectations.
Sincerely,
The Customer Service Team at Hulala Home
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