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Rated 3 out of 5 stars

Hugo’sway is good for someone who is a beginner trader with little capital who uses small position sizes and doesn’t hold their trades overnight. Let me tell you Their fees are ridiculous especially w... See more

Company replied

Rated 3 out of 5 stars

It's okay, still figuring things out Reactivated my account after a while away. New platform looks nice but I'm still learning where everything is. Deposit with ETH was fast enough, I'll give them tha... See more

Rated 4 out of 5 stars

I have been with hugosway since 2019, I have made several withdrawals and one as recent as yesterday, my only complaint is sometimes metatrader 4 will lag and price won’t update for a few minutes, for... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Hugo's Way is a True ECN Forex Broker for professional traders. Trade Forex or Cryptos on Hugo's Way Forex Broker. Sign up to Hugo's Way Forex.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

224 reviews

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Replied to 27% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

cannot withdraw

tried to get my small withdrawal from them for months and they just kept giving me the run around. i ended up just taking the loss with the money i was trying to withdraw and went else where. would not reccomend

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Should never have left

Tried 3 other brokers after leaving Hugo’s way - slow withdrawals, clunky platforms, terrible support. Just come back, deposited with USDC, withdraw in about 7 minutes. Kicking myself.

23 February 2026
Rated 1 out of 5 stars

feeling annoyed after my bad experience

Firstly, they shoudl work on their support feedback quality. I waited 2 days for my request to get processed.That's ridiculuous.
What's more, they didn't provide clear explanations of their delay after. Then I had a problem with getting my money - had to wait much time too. I'm now in big doubts.The only good thing was demo, good environment for learning

22 February 2026
Unprompted review
Rated 3 out of 5 stars

sluggish support

Well, fine spreahds, but support is so sluggish, alwaysa get replies with delays, that is very annoying to m....
what is going on there? reduce your lunch breaks guys,

20 February 2026
Unprompted review
Rated 3 out of 5 stars

It's okay

It's okay, still figuring things out Reactivated my account after a while away. New platform looks nice but I'm still learning where everything is. Deposit with ETH was fast enough, I'll give them that.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

sorry, but im not convinced

tried on demo, these conditions are not good.
support not quick for start, and payment only btc card and wire its not good. all are very long and expensive for gas fee btc.
leverage high but trading costs high for cryptos

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Overcomplicated platform

They thought offering 1 account would make things simpler but in my experience, this concept proved as not efficient and tends to complicated things rather simlifing them

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Came back after a long break

Hadn’t traded with Hugos way in over a year, came back and there’s a whole new platform now. Deposited with usdt and it was quick. Still getting used to the layout but so far so good.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Didn’t work

I gave it a try but it didn't click for me. This is a very basic broker. only one account for all, no matter your trading strategy or style. This i think is not a good concept especially when there are so many other platforms that give more flexibility

30 January 2026
Unprompted review
Rated 1 out of 5 stars

thieves they left with 6.7 millions

They are thieves they left with 6.7 millions
My boyfriend opened an account with them made 6.7 million and they closed his account and left with all the money he made.

They are a scam beware

This was my previous review

Then Hugo away replied

“Reply from Hugo's Way

We take all account concerns seriously. If there's a specific issue with an account, we'd like to investigate.

Please have the account holder contact our support team directly with the account details so we can review what happened. Without looking into the specific account, we can't address the situation properly.

Sincerely,
The Hugo's Way Team”

Sir, he sent MULTIPLE messages to your support with full account details and you still closed his account and kept the 6.7M he made. There was no clear explanation, no proof of any violation of your terms, and no solution offered. Until this is resolved and his funds are returned, I stand by my review and believe people should be very cautious before depositing money with you.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

looks super shady

couple of things make it look very shady. for example, withdrawals by btc and deposits. the netwrok fee is gonna be too much. whats more is $50 min deposit requirement, seems a bit high to me idk/

30 January 2026
Unprompted review
Rated 3 out of 5 stars

still doubting

while i like the offerings overall, and platform is nice
but still have doubts and not sold on the whole legitimacy

28 January 2026
Unprompted review
Hugo's Way logo

Reply from Hugo's Way

We appreciate your honest feedback and understand your concerns. Building trust takes time, and we're committed to earning it.

We've been operating since 2017 and just launched our brand new custom-built WebTrader at trade.hugosway.com. It's fully transparent with real-time execution and works on any device. We'd love for you to give it a try and see for yourself.

If you have any specific questions or concerns, our support team is available 24/7 via live chat. We're here to help.

Happy trading,
The Hugo's Way Team

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