Hug in a box Reviews 

11
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Gift Basket Store

Written by the company

Our range of pre-packed and customisable gift boxes are filled with carefully selected items that are sure to bring a smile to the face of anyone who receives them. From indulgent chocolates and sweet treats, to luxurious bath products and scented candles, each gift box is brimming with high-quality items that will pamper and delight.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4.4

All reviews

(11)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful gift from a great Irish brand

I recently placed and order and just wanted to say thank you so much as it really exceeded expectations. Delivered to a friend in Ireland (I am in London) - and I was so impressed by the thought and care of how it was packaged - including the small sprig of lavender . Will definitely order again.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful and Thoughtful Hug in a Box

I have used Hug in a Box various times and the recipient always loved this gift so much! I recently sent a Hug in a Box to a dear friend who lost her Dad...she was blown away by how thoughtful and beautiful the gift was. I would highly recommend using Hug in a Box for any occasion as you can build your own box and add whatever beautiful items are available through the website....so easy to do. Love it!! Thank you so much Hug in a Box team x I'll be back!!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend..x

We have been using Hug in a Box as our gifting company for a number of years and have been extremely impressed with their service. The products are beautifully presented, delivery is reliable and the team is always professional and helpful. They make it so easy. Highly recommend.. x

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE this company

I absolutely LOVE this company and what they do. Sending a Hug in a Box to someone who needs a hug always makes them feel loved and makes me, the sender, feel great too. I love their cards, and the fact that delivery is next day guaranteed and tracked. Great product and service, thank you!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Hug in a Box you made my day!

Hug in a Box you made my day!! My friend was thrilled with her box, she couldn't believe the attention to detail and how beautiful the quality was of all the gifts and the packaging. I'll be highly recommending and using your service again. Thank you so much 💓

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Hug in a Box are the BEST

Hug in a Box are the BEST! Their service is super handy and has got me out of a (usually last minute!) gift for all sorts I’d occasions - new baby, birthday, retirements, general care packages and even bereavements. I 100% recommend their service as my go to Gurlos for gifting

1 May 2026
Unprompted review
Rated 4 out of 5 stars

bday gift limbo

My daughter is studying at UCD and wanted to send her a 21st birthday gift. After contacting Hug In a Box to confirm they would be able to deliver it on her birthday to her address on campus, I placed the order. They attempted to deliver it and then it was sent back to the delivery depot where it is still sitting.
It was disappointing that she didn’t receive her gift on her bday and a week later the courier company still hasn’t delivered it. She had to call the courier company, DPD to arrange a time when she would be available to receive the box. Unfortunately they are unable to leave packages at the UCD dormitory.
When I contacted Aisling & Marguerite, they were responsive and are working on resolving this issue. Hopefully my daughter will revive her gift next week.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Mother’s Day Gift – Fast Delivery & Beautiful Presentation

I wanted to get something special for my toddler to give to my wife for Mother’s Day, and I came across Hug In A Box. It turned out to be exactly what I was looking for. I ordered the Premium Candle gift box, which included chocolates, prosecco, a card, and a beautifully scented candle.

They offer next‑day delivery if you order before 2pm, and I cut it very close—about 1:57pm—but it still arrived the next day as promised. The box was securely packaged, really nicely presented, and my wife was absolutely delighted with the gift.

Overall, it was a great experience and it feels good to support an Irish company that delivers on quality and service.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

What a great little company

What a great little company. We ordered a box & made a mistake with the delivery address. Cue a panicked email, the ladies replied promptly to say it had been rectified & a nice note to wish the recipient a speedy recovery. The next morning the box arrived. We couldn’t believe it. Fast & great customer service, I can’t recommend them highly enough.

15 November 2023
Unprompted review

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