Hubble Connected Reviews 1,152

Simply has awful connection even to plug in display never mind the app

Product built to last, is definitely not what Hubble do! It’s like they make it so it lasts just well enough to get out of your guarantee. Will never buy from them again.

I am utterly dissatisfied with my experience with this company. I ordered a monitor, which arrived faulty right out of the box—it would not pair, rendering it completely unusable. When I reached out to customer service, the response was shockingly inadequate. Not only was there no confirmed date for a replacement, but they also flatly refused to offer a refund, leaving us both out of pocket and without a working device.

This complete lack of accountability and basic customer service is unacceptable. We now have to deal with a non-functioning product and the frustrating reality that the company is unwilling to take responsibility. I strongly advise potential customers to think twice before trusting this company, as they clearly prioritize profit over any form of customer care.

I was told by customer service that they would replace my defective monitor and it has been over a year since they made that promise. I have reached out, and been ignored at every attempt. Worst customer service I have ever encountered.

Extremely poor customer service. Avoid company at all costs. I bought the Nursery Pal Skyview baby cam and after my son turned 11 months, the connection just randomly stopped and I am unable to pair the monitor with the camera as the camera doesn't do pair do mode for some reason. Customer Services advised they couldn't do anything as it was just before my son was born and became out of warranty. Really poor Customer Services and quality of products, AVOID!!

I love how easy this app is to understand and use.

Bought our hubble cameras when our baby buy buy went out of business. We used them heavily for the first 2 months and then stopped. Now that our little one is getting mobile we are plugging them back on, and they're a great help to getting chores done while keeping an eye on the play room.

I really like this Hubble camera, it does a wonderful job and keeping an eye on my 8-year-old grandson who has severe ADHD, and doesn't sleep very well at night. The only thing I really don't like about this Hubble camera is that if you move it in the room from where it's at it doesn't quite work the way it's supposed to, It has to reconnect and reconnect and reconnect and reconnect, It can be a pain in the butt!

My camera has stopped working twice now. This time it is out of warranty so I have to buy a new one... my last camera pretty much stopped working right at the end of the warranty

The camera quality is great, but wifi connection to the cameras is unstable, and most annoying is an ultra high-pitched beep (quite loud) that randomly emits from the monitor, perhaps 1-2x daily. Can't figure out what is causing it or how to stop it.

Excellent little device! Exceeded my expectations

Great camera we love it although I wish it came with something to hang it on

The camera picture is clear and it warns me if noice is picked up too so it helps me have piece of mind about if my little one is awake or making noises. I enjoy the talking through the mic part too. If I'm in the middle of something I can hit the button and talk through it to ease the little one. Only thing that does get me is price wise but it's not over doing. It's on the high side but we make it work so we always know our little one is asleep and safe in bed while we are cleaning or having to tend to the siblings

Works well for my baby could use some updates but I definitely prefer this one over the others

My Hubble monitor proves to be an invaluable part of being a parent. I can tell that the team that supports the software works tirelessly for everybody. The settings and components work very well to customize our needs. I've used it for the past 5 months, almost flawlessly.

I love that whenever I'm concerned about my child I can just pop in and look at the camera and see that he's doing well. I also love the lullaby's and I especially LOVE the nightlight feature it has. It is an all round great product and I recommend if anyone needs a camera for the nursery or just in general. Get you a Hubble connect camera!!

This is the best baby monitor good sound. The mic is a little slow. But it's over the best one I've ever had.

We purchased a Hubble Nursery Select View baby monitor which we have been using for about 2 months. Any time that we unplugged and moved the camera, the connection between the units would be lost and a lot of time had to be spent fiddling with the pairing function to get the monitor working again. However after the most recent attempt at moving the camera the pairing function has been lost altogether, after several hours of trying. The monitor will no longer connect to the camera and we are left without a way to monitor our baby. Useless!

Horrendous company. Received the Nursery Pal package as a gift. The camera and monitor initially worked fine but the connection to the app has always been abysmal. Constantly disconnected even though the parent unit was connected and working. Only advice received was to reset it. This makes no difference. We were annoyed but just used the parent unit. Six months after the purchase the unit became unresponsive too so now we have no way to monitor our baby. Contacted hubble who initially assumed we'd purchased through a third party and said they wouldn't help. We then sent the receipt showing the purchase was directly from them which they couldn't dispute and agreed to send a replacement. That was six weeks ago and we've been fobbed off ever since. They have no other means of contact which is a red flag in itself. Awful company with faulty products. Avoid at all costs!