Home Shopping Selections Reviews 173

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I usually check Trust pilot before ordering from anew firm but, wrongly assumed I was dealing with hss hire, who I have previously dealt with happily. What a load of rubbish thus firm is, paid for 3 i... See more

Rated 1 out of 5 stars

Ordered car seat leathers on 21st July order acknowledged ....money taken on 22nd July. Nothing since. No communication no goods Trading standards must be busy here looking at complaints. Oh ...and... See more

Rated 1 out of 5 stars

I bought a pair of sandals which were quite cheap but looked ok and claimed to be good for my feet problems. Cheapest load of rubbish I have ever seen. Cost £4.99 to deliver and they want another... See more

Rated 1 out of 5 stars

Don't use them. Their brochure was delivered inside daily mail newspaper so I wrongly assumed they were a legitimate company. Ordered a hosepipe on 1st August and money was taken straight away. Recei... See more

Company details

  1. Online Marketplace

Written by the company

At Home Shopping Selections, we're dedicated to making your daily life more convenient and enjoyable. Our diverse range of products is thoughtfully designed to enhance every aspect of your lifestyle. From innovative household essentials to beautifying garden accessories, functional kitchen and bathroom gadgets, our selections are tailored to meet your every need. We also understand the importance of personal well-being, which is why our health and beauty range offers solutions for a healthier, more vibrant life. Our fitness collection is crafted to support your wellness journey, and our fashion line ensures you and your family look and feel great in every season. Home Shopping Selections is more than just a retailer; we're a lifestyle enhancer. Explore our catalogue and experience the ease and joy of finding everything you need in one place.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

173 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unisex Leather Sandals

I bought a pair of sandals which were quite cheap but looked ok and claimed to be good for my feet problems.
Cheapest load of rubbish I have ever seen.
Cost £4.99 to deliver and they want another £4.99 to return them.
Could not be bothered so I threw them in the dustbin.
£22.98 down the drain. Hey ho

29 April 2026
Unprompted review
Rated 1 out of 5 stars

No empathy from this company

saw an advert for a small comapct room heater , thought as the cold weather was coming in this would be perfect , delivery says 3-5 days so I went ahead and ordered , after 5 days I contacted the company and they sent me an un sympathetic email , no empathy at all and said the order was sent out 5 DAYS after it was ordered and I had to wait another 4 days before I got it . It turns out the order was delayed and they could not give me a reason .
0* for no customer care

8 January 2026
Unprompted review
Rated 1 out of 5 stars

unsuitable

I am almost 80 and do NOT want to buy a vibrator or any sex toy from the almost porn catalogue that comes through my letterbox box
I have returned several of these catalogues, but they still keep coming!6

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Spam

Constantly send unsolicited post to someone at my address that has never lived at this address. This has been going on for over 12 months. I've returned every single one. They're still sending them.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Purveyors of shit to UK Households

They continually send unsolicited marketing crap and refuse to stop. It’s costing them a fortune but some people must be buying their junk. Please stop buying from this firm.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Reported to ICO for GDPR

It doesn't matter how many times you email them requesting to stop sending catalogues, they will just say apologies, won't happen again, and next month you will get it.

Please do yourself a favour and try to never buy anything from this company or their associate brands, you will be left with spam post for the rest of your life.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

My mum aged 83 has been ripped off and…

My mum aged 83 has been ripped off and conned by this company when they sent and charged her for something she didn’t order. This company is disgraceful and should be investigated. Stay safe by not giving them your card details and/or buying from them.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Non stop Postal spam

Non stop Postal spam! Even when they confirm via email you will not get more pamphlets you will continue to get them, what a waste of paper and postal service resources !

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Stop sending pamplets when I have asked…

Stop sending pamplets when I have asked for the past 2 years since my dad passed away. I have phoned , sent pamphlets back , I have written
I find this rude and shows the true scale of the company preferences. They don't seem to care about customers wanting these to stop being sent, obviously
Oh the date of experience is 2 years

23 April 2025
Unprompted review
Rated 1 out of 5 stars

If as you state Easylife is not part of…

If as you state Easylife is not part of the Direct Response Marketing Group (DRMG), but Home Shopping Selections are.

That does not explain why the companies that do make up DRMG, are just like Easylife and another company called Wayfair, some of the biggest scamming, shafting rip-off sellers of utter tat online.

Just look at the reviews of DRMG companies that are on Trustpilot.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. £32.48 was taken out of my account. The transaction code was HSSUK Kent GBR. I did not recognise this transaction so googled the company, then called them to ask what it was. The agents are rude, obstructive, aggressive and barely speak English. I spoke to two men both were utterly vile. Apparently I have bought a set of Jean Patrique pans from them, I thought I was buying directly from Jean Patrique. I have had absolutely no email communications, ie order confirmation/receipt or updates on delivery. The agent hung up on me when I asked for an email confirmation of my purchase. It was done online but they can’t provide me with and information. DO NOT BUY FROM THIS COMPANY. SCAMMERS

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Payed on PayPal very quick to say it's…

Payed on PayPal very quick to say it's on its way 9 days later yodel we have your parcel will be delivered on 12/12/24 16.45 no delivery tried to contact yodel tried to contact the seller no response PayPal are on the case and so is my bank Don't ever trade with this company there scamming people out of there hard cash and yodel is a failed delivery company

12 December 2024
Unprompted review
Home Shopping Selections logo

Reply from Home Shopping Selections

Dear Daniel,

Thank you for your feedback. We are sorry to hear about your experience; however, we would like to clarify that Home Shopping Selections dispatches all parcels using Royal Mail and EVRi not Yodel.

We also take pride in maintaining a 100% successful dispatch rate, so it’s possible you may be referring to a different company. To assist further, please email our dedicated customer service team at customerservice@hssuk.co.uk with your order details. We’re here to help and resolve any concerns promptly.

Thank you for bringing this to our attention, and we look forward to assisting you.

Best regards,
Home Shopping Selections Customer Service

Rated 1 out of 5 stars

Postal Database

My previous review looks as though I have tracked the correct Company, looking at other reviews. They only reply to positive reviews !!!, I would like a reply confirming that I have been removed from your postal database, my conclusion at the moment.....crap products, crap customer service, crap Company....prove me wrong

1 December 2024
Unprompted review
Home Shopping Selections logo

Reply from Home Shopping Selections

Dear Mr. Coleman,

Thank you for your feedback. We assure you that we take all reviews seriously, whether positive or negative, and respond periodically to address concerns fairly and professionally.

To ensure we can remove you from our postal database, we kindly ask that you contact us directly at customerservice@hssuk.co.uk with your full details. This will allow us to process your request accurately and promptly.

We appreciate your patience and understanding as we resolve this for you.

Best regards,
Home Shopping Selections Customer Service

Rated 1 out of 5 stars

Incomplete order

My wife is suffering from Alzheimers and can no longer manage getting in and out of the bath. I bought a Safety Step Stool so that she could more easily access the bath/shower. The product is basically good but it was delivered without essential nuts and bolts to secure the hand rail. Two calls to customer service and I still do not have the relevant nuts and bolts despite being promised they would be sent. I have now purchased my own bolts. Customer service absolutely rubbish.
Addendum;
Apology received as below, unfortunately, ten days later no nuts and bolts! So even the customer service response is rubbish. Best to avoid this pretty useless company

16 November 2024
Unprompted review
Home Shopping Selections logo

Reply from Home Shopping Selections

Dear Mr. Hall,

Thank you for bringing this to our attention, and we sincerely apologise for any frustration you’ve experienced.

We are truly sorry to hear about the missing components with your order, as well as the inconvenience caused while trying to resolve this. I will personally escalate this matter to ensure the required parts are sent out this week without delay.

Your experience does not reflect the level of service we strive for, and we are reviewing this issue internally to prevent it from happening again.

Thank you for your understanding and for your patience while we resolve this promptly.

Best regards,
Home Shopping Selections Customer Service

Rated 1 out of 5 stars

AVOID

I was sent the wrong colour of the item I ordered. I chose £7.99 P & P for 1 - 2 days delivery. I requested a replacement but I received a refund instead!
THIS COMPANY IS A WASTE OF SPACE!
I SHALL NOT BE ORDERING FROM HSS AGAIN !!!!!!!!!!!!!!!!!!!!!!

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered a pair of sandals from a newspaper article so didn’t think for a second this company would be a scam- ordered and the sandals never came. Luckily I reported it to my bank as fraud and got a refund after several months with nothing in the post and no updates from the company.

10 August 2024
Unprompted review

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