HSL Chairs - Exeter Reviews 

My elderly mum was a little apprehensive about buying a recliner chair , but the whole experience was made vey relaxed and welcoming thanks to Rachel in Exeter . We were looked after so well Rachel was very informative , understanding and patient and made the whole process very reassuring for her . My mum would also like to add that Rachel had made the best cup of tea ever !!! Would recommend highly a visit to the marsh Barton showroom in Exeter

The showroom staff were very knowledgeable and were able to guide one to the right solution. Likewise the delivery men, Martin and Jack were prompt, efficient and friendly.

We visited the HSL shop in Exeter, where we were welcomed by Michelle, who really helped with our search for a comfortable chair. My husband who is tall was finding it difficult to find something suitable. A chair was identified & to give my husband time to sit and feel if this was the right one. Michelle kindly gave us tea and biscuits. Plus lots of materials to choose from, while we relaxed & made our choice. There was no hard sell, just useful and helpful information. The furniture is built in the North of England, with excellent quality materials, which in this day & age sadly is unusual. Yes the chairs are expensive, but we feel money well spent on a piece of furniture that will last.

Kelly was very knowledgable of all the products and gave a very detailed and thorough account of everything we needed to know. She made sure, both in the showroom and afterwards, that we had all the information we needed and followed up afterwards to ensure our complete satisfaction.

We started our search for a new three piece suite to replace our 40 year old one in February. We visited a number of showrooms in the local area and further afield, including HSL at Exeter where we finally decided on the Bramham range after three visits. The staff at the store, Kelly and Michelle, were so incredibly helpful, obviously well trained in what would suit customers in terms of comfort and support and very, very patient. There is no sales pressure here. When you're spending £5K+ you need the time to consider before you commit and this we were given. Kelly and Michelle were both very helpful when it came to choosing fabric colour, letting us take home small samples and helping us test out larger pieces on the furniture in store. Can wholeheartedly recommend.

Excellent friendly and helpful staff at your Exeter showroom. Delivery as promised, Stressless recliner so comfortable that I’m hoping to persuade my husband to have one too! What more can I say?!

As soon as we walked & wheeled into the Exeter shop Kelly made us feel so at home and welcomed,
My mother in law is in a wheelchair and she did have to try 3 chairs in order to get the right one, but we were never rushed or made to feel that we were being awkward!
We went to look but within the hour had made the decision to not bother going anywhere else as the customer service we received was second to none.
My in-laws are looking forward to their delivery tomorrow
Thank you for your help!

Helpful, friendly staff, not pushy , understood my husbands requirements for a suitable chair.

From the moment we walked in the shop we felt in good hands, nothing was to much trouble. Amazing staff thank you.

We had a good idea of what we wanted before going to HSL, but after being expertly guided through all our options by Kelly, we realised that buying a chair is a bit more complicated than we thought. You need the correct chair for your height, build and individual needs. Kelly was very patient as we hopped from chair to chair and pondered over fabrics, making the whole experience a positive one. We are looking forward to delivery and hope the rest of our experience goes as smoothly.

Went to Exeter store to look at high back chairs. Excellent help and we were there more than an hour deciding on style, size and fabric. The sales lady brought tea and was patient and helpful answering our questions.
Found the high end fabrics very limited. We wanted wool that wasn't tartan and had a choice of about 5 !
Regardless, order placed and husband v happy.