Half Price Salon Supplies Reviews 93

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

If I could more stars I would. They went above and beyond for my order and myself. They are always friendly and professional. I will always keep going back because I know I will be looked after.

Rated 5 out of 5 stars

I have found purchasing salon equipment a great experience with HPSS. Here is why: The products I have purchased are the top-brands in the business, always at a reduced price point. The postage has... See more

Company replied

Rated 5 out of 5 stars

When I purchased a Touch Back Pro product, the colour was incorrect. After speaking to HPSS, they agreed to send another product with the colour I wanted, for just the postage fee. The replacement w... See more

Company replied

Rated 2 out of 5 stars

I have not yet received my shipment. I paid $17 which is a high price for a very small package and it is going to take two weeks to deliver. I honestly thought that having paid such a high price for t... See more

Company details

  1. Health and Beauty Shop

Written by the company

"Half Price Salon Supplies was born during early 2006 with the premise to provide the best customer service, advice and prices. Based in Melbourne, our physical location has allowed us to meet the requirements for thousands of customers all over Victoria & Australia With over 6,000 products instore and online we are proud to be a one stop shop for all HAIR and BEAUTY needs. If we don't have any items, we always make sure we can get them for our customers."


Contact info

4.0

Great

TrustScore 4 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service. Click and collect ready within 2 hours of ordering online. Friendly staff :)

28 June 2023
Rated 4 out of 5 stars

Quick and responsive

Company is quick with responses and even though my particular requested product was not available for a few months they suggested an alternative and other options.

20 June 2023
Rated 5 out of 5 stars

Deerelped us choose our colours today…

Dee helped us choose our colours today i havent experinced customer service like this in a while and her knowledge on the products in there is way above excellent very genuine lady friendly spends the time with you makes you feel at ease with what u have purchased

22 February 2023
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order, asking for more money for replacement for shipping. Terribly rude response from someone on an email today. I had placed my online order at the end of September.

29 September 2022
Rated 5 out of 5 stars

Hi Team

Hi Team
This was my first purchase from you guys and very happy with the product, savings and the service. I ordered my shampoo and conditioner one day and received it the next.. so amazing.. I will definitely be ordering from you again in the future .. I dealt with Kate on the phone and she was lovely. keep up the good work.

7 July 2022
Rated 1 out of 5 stars

The product I received is not the…

The product I received is not the product advertised. I ordered rpr GIVE ME STRENGTH & BODY (black bottle - pictured on the website) and received RPR HAIR BOOSTER )(mauve bottle). I don't know if this is the same as the product in the black bottle which I have tried and am trying to buy again or if it is a different product. The bottle delivered was leaking into the packaging when it arrived.

28 May 2022

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