I have to say i was quitly impressed by the quality and build of the product. Shipped quickly, the build though and field ready while staying light weight, and the subtle blue touches are starting to... See more
Company replied
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See what reviewers are saying
Positive: The order process was very simple and above all in German possible. Surprisingly, a discount was given later. The goods came very fast. negative: The request of a rating came in Italian... See more
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I am a professional photographer based in India, and I emailed HPRC regarding a Tripod Case and an older Bag that I had purchased some 15 years ago. Not only did I receive a prompt response from Georg... See more
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We contacted HPRC because the wheels on one of our cases broke while we were using it for conferences. They responded very quickly and the level of customer service was impeccable from the very begi... See more
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Company details
Written by the company
Plaber Srl, con sede a Bassano del Grappa, dal 2006 produce le valigie a marchio HPRC | High Performance Resin Cases. Valigie in resina ad elevata performance che garantiscono massima protezione durante il trasporto ed un agevole accesso alle apparecchiature . Le applicazioni sono le più svariate, dal B2B al B2C: medicale, hi-tech (misurazione, laser …) passando per le applicazioni industriali, militari, nautiche, fino ad arrivare all’imaging. La linea HPRC offre inoltre soluzioni di trasporto realizzate completamente su misura: dalla scelta dei colori, all’aggiunta di loghi, alla customizzazione degli interni, fino ad arrivare alla personalizzazione della struttura della valigia, internamente o esternamente, in base alle esigenze del cliente. Non importa quello che devi trasportare, noi abbiamo la soluzione!
Contact info
Via Div. Tridentina, 10, 36061, Bassano del Grappa, Italy
- +39 0424 809150
- info@hprc.it
- hprc.it
4.8
Excellent
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Perfect.
All went well, 0 complaints. Happy with my case so far and expect no issues.
30 November 2024
Reply from HPRC
Thank you for your review!
We wish you good job with HPRC cases!
Your HPRC Team.
Very good
Communication was easy, fast shipping and good protection of the case. I'm very pleased with the quality of the case, and Will recommend your products !
29 November 2024
Reply from HPRC
Dear Olivier, thank you for your 5star review. Having met your expectations and reading that you will recommend us to others is an incentive to do better and better.
Reply from HPRC
Thank you for your 5-star review! We really appreciate your feedback.
Your HPRC Team
Case for the old Brompton
Case for the old Brompton, not for the newer models. A new model like a P-Line fits in the case, only when the entire fitting is removed. Hopefully HPRC will adapt their Brompton Hardcases for the newer models soon.
18 October 2024
Reply from HPRC
Dear Koen, thank you for your review!
We greatly appreciate your suggestion, which we have shared with our research and development department.
We encourage you to follow our updates on the HPRC website or our newsletter in case you have not yet subscribed.
Thank you again, your HPRC Team.
Quality products
I appreciate the quality of your products, totally satisfied in ref to quality and prompt delivery.
I am using your product for my electronic measuring equipment onboard ships
16 October 2024
Reply from HPRC
Dear Dimitris thank you for your 5-star review! We really appreciate your feedback. We look forward to welcoming you again among our valuable customers!
Your HPRC Team
Very professional company
Very professional company, fast shipment and after sales services
18 October 2024
Unprompted review
Reply from HPRC
Thank you Kevin for sharing your experience with HPRC cases. Enjoy your case!
Best Regards,
Your HPRC Team.
HPRC are amazing
HPRC are amazing. I ordered a hardcase for my DJI phantom 4 pro in the UK and it turned up from Italy within a week. The design is super sturdy and well priced. Thank you so much. You are my go to for all my photographic gear now!!
25 July 2024
Reply from HPRC
Dear Tim, thank you for the extraordinary enthusiasm that your words have conveyed to us.
We take great pride whenever we can meet a customer's expectations.
We wish you all the best.
Thank you again!
Delivery was good and fast!
Delivery was good and fast!
Product is top, but could be better: soft part inside the lid from the case is loose. Falls out when I open the case.
25 July 2024
Reply from HPRC
Dear Gerrit
Thank you for your review. This is the first time we have received such a comment regarding the lid egg foam but we are aware that it could happen. We suggest applying some double-sided tape on the back to secure it to the lid. Should the issue still persist or should you need a different solution please drop us an email at info@hprc.it and we will be more than happy to help. Many thanks. Your HPRC Team
A professional service
Good price. Easy way of buying through the website. Really fast delivery. In general, A PROFESSIONAL COMPANY. Thanks
18 June 2024
Reply from HPRC
Dear Juan thank you very much for your appreciation. Customers'satisfaction is our prize. We strive everyday to offer top not quality products and services and are extremely glad when our customers express their appreciation. Looking forward to having you among our customers once again soon. Your HPRC Team.
Unyielding Protection for Your Gear in Africa
I recently had the opportunity to use an HPRC case for transporting my sensitive photography equipment, and I am thoroughly impressed with its performance. Built from high-quality resin, the case is lightweight yet incredibly durable, withstanding impact and crushing during transport. The IP67 rating kept my gear completely dry during outdoor shoots in rainy environments, making it ideal for use in Africa's harsh conditions. The customizable foam interior securely held my camera, lenses, and accessories, preventing any movement or damage. The ergonomic handles, built-in wheels, and telescopic handle made transporting heavy gear easy, while the pressure equalization valve ensured the case was always easy to open, regardless of altitude changes. Robust latches and padlock-compatible hasps added an extra layer of security. Overall, the HPRC case provides unparalleled protection and reliability, making it perfect for professionals needing to safeguard their equipment in extreme environments.
22 June 2024
Unprompted review
Reply from HPRC
Dear Maula thank you very much for such a detailed and positive review. We really appreciate it and are very grateful. It is a great pride for us to have customers valuing our full commitment to offer top notch products. Hope to have you amog our customers soon. Your HPRC Team
Very high quality cases and fantastic…
Very high quality cases and fantastic customer support!
28 May 2024
Reply from HPRC
Dear Alexander thank for your kind review. We are thrilled to read your satisfactions both in terms of product and service. We are eager to have you among our customers soon again and remain at your complete disposal. Your HPRC Team.
good fast service
21 May 2024
Reply from HPRC
Dear Ian thank you for your review. We are thrilled when our customers share their positive experience. Hope to have among our customers soon again. Your HPRC Team.
Wonderful and as mentioned
Ordered several camera and gear cases, they delivered so fast without a problem.
14 May 2024
Reply from HPRC
Dear Hisham thank you for your kind words! We are thrilled to read your satisfaction for both our products and service. We remain at your disposal and wish you good job with HPRC cases! Your HPRC Team.
Great product, expensive customs costs and damaged item
Great product. Unfortunately didn't realise the customs cost would be 1/3 of the cost of the case which made it more expensive. Also the packaging annas damaged slightly and, with no protection around the case it was also damaged slightly
2 May 2024
Reply from HPRC
Dear Matt, first of all thank you for choosing HPRC and for taking the time to share your feedback. It is important for us to read it in order to deliver the most appropriate support. We are glad to hear you are satisfied with the product and, on the other hand, we are very sorry for the inconvenience you experienced. In order to properly support you and understand the problem, we kindly ask you to provide us with the pics of the damage. Please, send them to info@plaber.com, our customer support will be happy to assist you. Looking forward to your reply. Meanwhile, should you need anything else from our side, do not hesitate to contact us. Your HPRC Team
Love the Brompton case
Great service Received the case within 10 days of ordering it and the bonus was 15% discount . My Brompton will be well protected on its travel in this excellent case.
Many thanks
Charlie
22 March 2024
Reply from HPRC
Hi Charlie glad to know you are happy with both our service and product! Your Brompton will be definitely well protected from weather, dust, and water. So simply enjoy riding your bike hassle-free in your fantastic island!
Gave a 30% discount even after black friday deals since it was out of stock.
They were out of a particular product during the black friday sales. I asked if they could contact me once it was back in stock. They did let me know when it was back in stock, but also gave me a personal 30% discount since I had wanted to buy it during black friday. Great service!
24 February 2024
Reply from HPRC
Dear Thomas, thank you for sharing your experience with us. We are glad that our service met your expectations. We hope to have you back among our customers soon. In the meantime, should you need anything, please do not hesitate to contact us. We're always happy to support. Your HPRC Team
Great product
They are simply the best cases for safely transporting expensive photographic equipment.
26 January 2024
Reply from HPRC
Dear Paolo, thank you for taking the time to share your positive review with us! We are happy you love your cases, and we can’t wait to have you back for your next service appointment. Until then, should you need anything, do not hesitate to contact us. Best, Your HPRC Team
Super fast delivery and super quick and…
Super fast delivery and super quick and precise in the HPRC website chat, to answer my questions and pointing me in the right direction.
16 January 2024
Reply from HPRC
Dear Davide, thank you for your 5-star review! We are thrilled to hear that you are delighted with our service and really appreciate your feedback. We look forward to welcoming you again among our valuable customers! Your HPRC Team
Product arrived damaged
Product arrived damaged. Despite sending an email on 25/12 to request prepaid return label and a replacement of the item, no reply has been received and we're now 04/01. I have tried several times to contact via telephone but there is no answer.
13 December 2023
Reply from HPRC
Dear Jane,
we are very sorry for the inconvenience you experienced and we really thank you for sharing your review. Customer satisfaction comes first for us and every comment is really valuable: it helps us to always improve our service. As stated on the website, our offices were closed from 23 December to 7 January, as were the shipments. Our customer support contacted you today, as soon as we resumed normal operations, proposing a solution to fully meet your expectations. We remain at your disposal for any further information and we thank you again for your trust. Best regards, Your HPRC Team
Bought the 2870 big boy!
Perfect Customer care, perfect delivery timing, perfect price (bought with discount on promo day), material arrived earlier that expected with a big branded box like a brand that know's what it's doing. Recommend and will return surely.
1 December 2023
Reply from HPRC
Dear Pedro, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Hope welcome you again soon. Your HPRC Team
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