Howsea Reviews 414

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

414 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam Alert

Scam Alert – Avoid This Company ⚠️

This so-called company is a complete scam. They use Letracking to create fake shipping updates that make it look like your package is on the way, but it never arrives. Their listed contact email is just another part of the scheme — no one ever responds, and it’s not a legitimate customer service address.

They lure you in with what looks like a real order process, but once they have your money, that’s the end of it. No product, no help, no resolution. It’s all fake from start to finish.

Save yourself the stress and frustration. Do not buy anything from them — this is nothing but a scam operation. This company is a bull💩 mickey mouse operation.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

I ordered a phone which was not up to my specs but could exchange it for another model without a fuss. Even though delivery had a few hickups, everything came through eventually.
I have been ordering phones here for over a decade and till this day always had a good experience.
This company does what it promises!
With this kind of service I will keep ordering my phones here.
Thank you Annie Lee, for your outstanding service!

21 September 2024
Unprompted review
Rated 2 out of 5 stars

kindly note

kindly note, I ordered a phone, car charger, and a flip cover..All together.
telephone was delivered and after 2 weeks the flip cover Was delivered and it didn't fit ,I contacted your office.. your office asked me to send it back, I sent it back and waiting for the refund .. And car charger is still not delivered

This is not a nice feeling

17 December 2019
Unprompted review
Rated 2 out of 5 stars

Didn’t recieve all ordered Products yet.

16 December 2019
Unprompted review
Howsea logo

Reply from Howsea

Hello, your car charger is on the way to you, sorry for the delay by the post, but this is beyond our fault. If you did not receive all within 1 week please let me know. Best regards

Rated 5 out of 5 stars

Excellent

Very customers friendly attitude and promise keeping company.Thanks for your business and much of success in the future.
Gintaras

22 November 2018
Unprompted review
Rated 5 out of 5 stars

Great service!

Just received a BV 8000 pro bought over Howsea. The order took some
weeks of patience but not the fault of Howsea due to poor producing capacity of Blackview.
Whenever there was a change in the status of my order I got a message without having asked. THAT´S service!
That´s why 5 stars and thank you very much. I love having business with professionals.
Anytime again.

29 August 2017
Unprompted review
Rated 1 out of 5 stars

The Worst seller ever

This is the worst experience I ever had online, never been treated like such a nothing and felt so powerless thanks howsea for ruining the trust for everyone for online shopping

17 August 2017
Unprompted review
Howsea logo

Reply from Howsea

reactie Howsea :
Deze klant heeft op 27 juli een Blackview BV8000 pro besteld en betaald met credit card.
de levertijd is 7 tot 14 WERKDAGEN
op 4 augustus ( 6 dagen later ) wil de klant de order annuleren omdat hij het te lang vindt duren.
op 7 augustus is het bedrag per credit card terugbetaald.

Door de grote vraag naar de BV8000 pro smartphones is de verzending inderdaad een beetje vertraagd, maar bij deze klant was alles nog binnen de gestelde termijn en de klant heeft de bestelling geannuleerd omdat hij in de veronderstelling is ergens anders sneller geleverd te krijgen. Indien er niet op tijd geleverd kan worden ontvangen de klanten een bericht,

Rated 5 out of 5 stars

Top Seller

Top Seller, 100% recommended to do business with ! Great Service, Great Speed !

30 July 2017
Unprompted review
Rated 5 out of 5 stars

Zeer goede service

Enige tijd geleden mijn nieuwe telefoon via Howsea besteld. Heb gekozen voor de Vernee Apollo Lite. De bestelling ging eenvoudig. De communicatie via mevrouw AnnieLee liep heel vlot. Gemiddelde snelheid van reageren is binnen één uur! Aangezien Howsea afhankelijk is van de levering vanuit China kan het zijn dat e.e.a. wat lang (voor je gevoel) duurt. Betaling hoeft pas nadat Howsea het product in Nederland heft ontvangen. Levering via DHL parcel. Een aantal accessoires die er niet op voorraad waren worden na geleverd. Top service.
=====
Some time ago I ordered my new phone at Howsea . I chose the Vernee Apollo Lite. The order process was simple. Communication by Ms AnnieLee was very fast and accurate. Average speed of response, within one hour! Since Howsea must depent on supply from China it can take some time before the order will be delivered . Payment can be made after Howsea receives the product at theire site in Holland. Delivery by DHL parcel . Some accessories that were not supplied from stock are in backorder.. Top service.

19 August 2016
Unprompted review
Rated 5 out of 5 stars

Goede Snelle Service, Good Fast Service

First in Dutch:
Eerst was er de goede communicatie over de aan te schaffen smartphone. De levering was als beloofd en na een probleem met het apparaat is er keurig aan de garantievoorwaarden voldaan.
Erg prettig is ook de communicatie en service in het nederlands en vooral vanuit Nederland.

English:
First there was the good communication about the purchase of the smartphone. The delivery was as promised and after a problem with the device the guarantee conditions were carried out very well.
Very nice for me also is the communication in Dutch and aspecially the service from here in the Netherlands.

6 November 2014
Unprompted review
Rated 5 out of 5 stars

Excellent handling of my order and perfect guarantee for my broken phone

A while ago a I ordered an iNew V3 through Howsea. I ordered it with delivery by DHL, but it lasted very long. Howsea investigated the issue and found out that DHL had problems sending packages with 2 batteries. So mine was refused. To prevent further delay Howsea immediately sent me at their expense an iNew from ther European warehouse. After a few days I received my fine iNew V3. But after 2 months the V3 was broken. Howsea checked and sent me a new (other) phone just within a few days. Well, that is what I call service. No nonsense guarantee, fast clear communication in Dutch and excellent service. I know where I will buy my next phone. Superb value for money.

22 June 2014
Unprompted review
Show reviews in all languages. (414 reviews)

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