Howigs Reviews 

wish I'd read the reviews before purchase
17 days now no dispatch fob off emails and no sign of the item
opened PayPal dispute
when you order you don't get told it's made in China and you'll have to wait weeks and weeks and may not get it at all
oh and by the looks of it all the positive reviews are fake and by the same people with Chinese names.

I ordered a human hair wig from Howigs thinking they were based in the UK, that they had my wig in stock and delivery would not be a problem. 3 weeks after the delivery date I am still waiting for my wig. I’ve now lost all my hair due to chemo. Wig is now too late for me. I have asked for a full refund of my £162.

Do not purchase from this company.....
Hey father in law purchased two real hair wigs for his wife who was undergoing chemo.

After waiting 8 weeks one arrived and then 4 weeks after another....... we had to chase the supplier 4 times.

What arrived was most definitely not the Real hair wigs that were advertised. What arrived was nylon white wigs that looks so fake and almost fancy dress.

I have been in email conversations with the company form3 weeks now looking for a full refund which they are refusing to do offering discounts on other purchase. So far we are up to 20% refund.
I have offered to return the products, they are in their original packaging and unworn. But still they refuse, dispute the fact that what they have clearly advertised as ‘Real hair wigs ‘ are not and as such they have misleadingly advertised

Please please do not entertain this company. .

I am writing this review only to warn anyone considering purchasing a wig from this company..I took their website as one that was based in the UK, I read through the reviews printed on said site so purchased a REMY 100% HUMAN HAIR WIG which cost £130 incl postage.
After waiting for over 2 weeks which made me rather concerned considering this company lists itself as based here in the UK, the wig arrived.
To say I was horrified was an understatement..it's a cheap Synthetic wig one would find in a Fancy Dress Store..the fact that I have lost all my hair has caused so much anxiety so to receive something so ugly was heartbreaking!
I am now in the process to get my money back but another issue arose when there was no details of the transaction in my PAYPAL account so I believe their using a fraudulent option mimicking Paypals site..I have reported the company to Paypal but I was more concerned about warning other individuals from buying from this company..please also be aware of the other wig sellers on line as their identical to HOWIGS in the fact that they state the company as one from the UK but their all based in CHINA!!
PLEASE seek out a LOCAL SPECIALIST Wig supplier in your area where you can try them before you buy..it may cost more but you'll get the genuine product & be treated with empathy & understanding.
A.💖

In May of this year I ordered a wig for my Daughter who is sadly losing her hair. When it arrived it was nothing like the picture on their advertisement. Like many on this review site it seems this is a tactic they use frequently when they refuse a return address , I paid through paypal and even they refused to give me a return address also. I paid £132 for this piece of rubbish and cannot find anyone to take on this problem. Trading standards say they cannot help as its a foreign company , even though they say they are UK based and when ordering you think you are ordering from a U K company. I am trying to get through to action fraud as the trading standard people told me I can report this to the police .It seems they have a very good scam going with no redress for their actions , my advice the same as many on here AVOID THIS COMPANY OF SCAMMERS .

My mother who lost her hair because of her cancer treatment bought a wig advertised as real human hair however, what she received was a cheaply made plastic wig not worth paying over £100. She contacted them but they claimed that not once a customer ever complained about their wigs and all customers were satisfied etc. But the reviews here tell me otherwise. They won’t refund you. Avoid buying from greedy Chinese scammers

don’t buy from Howig company - I ordered a wig - supposed to be real hair - modelled by Cheryl Cole. When it arrived it looked like a mop head with Barbie kind of hair. Quality is cheap and tacky. The Co will not refund - although they claim on their site they do. They will keep sending you promises to send another wig but they will also charge extra. What a scam

If only I could give zero stars.

Awful! Terrible quality, wasn't even close to the same colour, cut or style advertised. They say that if you contact them within 15 days, you can get a refund. Well 5 months later I am still trying to get this refund. This is a Chinese company and they do not pay any compensation towards returning the wig back to China, despite the awful quality being their issue.

Also when I never received my wig stand, and when asked if I'll ever receive this and if not where the compensation will be, they completely ignored me. Awful customer services

I would give no stars if that was an option. I ordered a wig for my mother (83), her hair started falling out, we think due to the stress of lockdown. I ordered light blonde, the wig arrived and it is auburn, i asked Howig for a return address and requested my money back. I have been offered a new wig at a discounted price and keep the wrong one, or return it (at my cost) and they will make a replacement. These are the only options I have been offered. I'm disgusted with the service, total rip off. Even if the wig had been the correct colour it wouldn't have bee suitable, it is very poor quality, I've seen more authentic wigs on shop window manequins back in the 1970's. Do not order from this company.

Having ordered and paid for 3 wigs, when they finally arrived, they were nothing like the pictures I ordered. In fact they could be described as theatrical. They were not the same style or colour and they were more like mop heads!
On starting a complaint, I was advised to pay an extra £15 ‘for handling’ to put it right or to have one (only) wig replaced and who knows what that might be. My advice from this experience? Don’t do it!

Avoid this company. We never received the wig. They played us off against Hermes delivery, which by the way are useless too.
I told them my wife was at home with cancer, no hair and did not want to go out without a wig. Nothing.
Their Google ads say UK. their site says co.uk.
This is all lies.
I have contacted Google about their fraudulent ads but I guess they spend too much money with Google (shame on you Google if one of your bots is reading this )
I am a professional hairdresser and business owner.
I feel stupid for being so gullible.
Please do not use this company.
You will regret it.

Scammers stay away from them. Nothing like pictures, won’t give return address.

This is not a UK company. They are based in China and the quality of their products is appalling! They refuse to give you a return address and give a fake one to PayPal. The item I received was nothing like what I ordered. Stay well away! They are useless.

Like so many others I have been scammed. The wig I received was not human hair as described on website and not like the one I ordered. The last email I received they said they would change factory and make me a new one with 100% human hair all I had to do was send £100. The one I received was supposed to be human hair. I don’t think the cap was made to the description either. £128 lost as they are just fobbing me off with alternatives like selling it on or 10% discount on my next order. Surely something can be done to stop others being caught in this trap

I suffer with severe Alopecia and my partner said that I could order a unit (wig) if I found one that I liked. I, like many others, found a unit that I thought had the closest resemblance to my own hair. So, £185 later, the unit arrived in a box, from Shanghai, that bore no advertising for the company on it, it just looked like a gift box, which I thought strange at the time. There were no care instructions whatsoever. The unit I purchased was advertised as "100% Remi Human Hair" and have since discovered that it is not! It is synthetic. It was also advertised as being a "Lace Front Wig", but again, it was not! I have been forced to purchase a baseball cap with hair attached from another company, which I knew was synthetic at an additional cost of £54, which I now where every day! Now I'm stuck with a wig that does not fit and I'm £185 out of pocket. The customer service adviser "Lucy" is totally unhelpful and I have attempted to get a refund, but they will not issue one.

If anyone reads this and is thinking of buying a wig, then please, please, please consider LEMONADE WIGS, who are based in Belfast. The lady who owns and runs the company, Nicola, is fantastic! They make custom made human hair wigs and also do synthetic wigs too.

DO NOT, UNDER ANY CIRCUMSTANCES, BUY FROM HoWIGS - THEY ARE A FRAUDULENT COMPANY!

I brought a wig like other people, and it was absolutely ridiculous, wrong colour, doesn't fit, not human hair. I am also trying to get a refund, but they wont send me their return address. I was also offered 10% which I declined. I also wish I had read the reviews before ordering. This company is a scam, please do not use them, stay away from this website they are a scam.

Do not use this scam "company" !! Like others before me I fell into the trap, wish I’d read the reviews first. Wig was not what was I ordered ( wrong colour, wrong length, wrong style- falls advertising!!!!!) and trying to get a refund or an address to send it back is absolutely impossible. Fake!!! Only wish I could give them 0 stars! AVOID!!!!!

I wish I could give 0 stars PLEASE PLEASE STAY AWAY FROM THIS COMPANY!
I Stupidly ordered from this company and then did a review! I sent an email within an hour to cancel, they hadn't even got the money yet but still wouldn't give a refund, LUCY said it would look bad for the company, I eventually ordered a cheap wig so I could get the rest refunded which I got
Please believe the reviews for this company the "GOOD" ones are fake they are the scum of the earth.
I now have a cheap ginger wig £53 plus postage to remind me of my stupidity. LESSON LEARNED THE HARD WAY!

Please AVOID to buy from them, I'm taking legal action now as they are the worst provider I can wish to everyone

Avoid. I vehemently advise anyone who needs a wig to AVOID.
I usually read Trustpilot reviews but this time I checked the howigs.COM website and their ratings were high but I didn't look at ALL the comments. Then I ordered from howigs.CO.UK thinking they were based in the UK. Page down and you will find all the 5 star reviews have the same format on the .com site. too many to flag but they should be reviewed by Trustpilot and removed as bogus.
This company is a scam. I received a wig which was not as advertised and wrote the day of receipt that I wished to return OR exchange. 'Lucy' advised I should style it as it gets 'deformed as the extrusion in the process of transportation'. There is no reasoning with their 'customer service' people so if you have gotten scammed, go directly to PayPal or your credit card company. They do seem to enjoy jerking you around - over about two weeks: first send photos so they can help with your problem; oh! photos not received, pls send again; no reply to my request for telephone number; no reply for their address - just a note to say 'don't send bcs address on package will not get to us'' [there was no address on package]; 4 emails in Chinese; far too many suggestions to 'try again' [which would negate the alleged 'returns policy']; then a round of ''send £45'' and they will make me another wig; etc etc.
I've never had an online order fail so spectacularly!
I have now involved PayPal. I have written off the £100+ for a quiet life but a bit of hope that PayPal can rectify remains. I'll try Martin Lewis next.
For what it is worth - an address I found on another review website:
Mr Zhao, Room 521, Building No 1, ZhongXingCheng , Beiyihuan Road, Yaohai District, Hefei City, Anhui Province, China Postal Code: 230011 Phone Number: 18956560706