Howes Models Reviews 2,208

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's knowledge and helpfulness in assisting with purchases and providing expert guidance. Many people appreciate the fast and efficient delivery, noting that orders often arrive quickly and are well-packaged. The products themselves are frequently described as high-quality, accurately depicted, and offered at competitive prices, with many reviewers finding great value and even bargains. However, some customers also noted occasional issues with delivery and communication. A few people mentioned not receiving their product after a dispatch confirmation, or experiencing a lack of communication regarding their order's status, even after funds were withdrawn.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and value of... See more

Service

Consumers consistently find the service to be positive. Many reviewers praise the fast, efficient, and... See more

Order

Users describe positive interactions with order. Many customers praise the quick dispatch and delivery, with... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the good value, competitive... See more

Based on these reviews

Rated 5 out of 5 stars

Howes Models responded promptly to my initial enquiry regarding the availability of a particular sail winch. Turns out that there is a global shortage of that winch! Then I designed a workaround usi... See more

Rated 5 out of 5 stars

After 30 plus years since owning my first Holiday Buggy and then a sandscorcher. I decided it to introduce my Grandson to the world of Rc Cars and Tamiya Searching the Internet Howes came up f... See more

Rated 5 out of 5 stars

Absolutely brilliant service. Very helpful before purchasing and then I realised our road was going to be shut so phoned them to ask them to delay dispatch, which they kindly did. In receiving the or... See more

Rated 5 out of 5 stars

I have always had excellent service from How's. This was no exception. Ordering from their website is quick and easy. The order was acknowledged within minutes and despatched the same day. I receive... See more


Company details

  1. Model Shop
  2. Battery Store

Written by the company

All of us at Howes Models take great pride in the fact that 'Howes' have been trading since 1939 and we are the longest serving Model Shop in the UK. We offer a great range of radio controlled boats, cars, planes, tanks, drones and more. We keep a large range of batteries, not just for RC models such as LIPO & NIMH's but batteries for bait boats, ride on toy cars, alarms and motorbikes. We also have a large Pre-Owned Model Railway department with stock being added daily! Aswell as selling our very popular Model Railway 'Howes' sound chips. We are the home of the Lake Reaper bait boats and keep a full list of spares, a variety of upgrades and accessories and more! We are available to give help and advice over the phone Monday-Friday from 09:00-16:00 and have a fast response rate for emails.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Paid, not received, no commitment, no contact

Got confirmation 6 days ago that order had been despatched, but product still not received. Despatch confirmation did not provide any details. In responding to the despatch confirmation email, message returned as undeliverable. Feel a little awkward in responding this way but no other options available. Took my money but no commitment on if, or when, the product will be delivered!

Originally gave 1 star but Howes worked to rectify the situation!

2 April 2026
Rated 5 out of 5 stars

I wrote a negative review 2 hours ago

I wrote a negative review 2 hours ago which I have now deleted. I have not been contacted by the company to rescind that review. I do feel I was unfair, the items I ordered have been delivered to me, well packaged and in good condition. My anger should have been with the delivery company Evri, who had the package for several days.

8 April 2026
Unprompted review

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