Howdensinsurance Reviews 

83
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently emphasize the exceptional level of service received, stating that staff members are always polite, professional, and genuinely eager to assist with various insurance needs. Many individuals appreciate the ability to speak directly with knowledgeable professionals who take the time to explain policy details thoroughly without rushing. Consumers also point out that getting tailored quotes is completely straightforward, leading to great savings and perfectly suitable coverage for multiple vehicles or properties. Overall, people find the entire broker process remarkably smooth, efficient, and stress-free compared to automated online alternatives.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during policy discussions.... See more

Service

Customers expressed great satisfaction with the service, highlighting professional staff who explained... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising friendly and knowledgeable... See more

Price

Users describe positive interactions with price, noting that policies offer competitive rates and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Howdens in Bury St Edmund’s for a number of years. We find the level of service and their willingness to help of a very high standard. Luca could not have been any more helpful if he had... See more

Rated 5 out of 5 stars

We have been with Howden’s Insurance Brokers for some years now. During that time we have always dealt with knowledgeable and friendly staff who have done their very best to get us a good quotation fo... See more

Rated 5 out of 5 stars

Luca of the Bury St Edmunds branch gave us a 5 Star service. Personable, professional, thorough, cheerful, and a good price too for our home insurance. He went the extra mile for us and even rang t... See more

Rated 5 out of 5 stars

Amy Conroy from Howdens, Witney arranged the renewal of my car Insurance. I was very pleased with the service I received. She was thorough and very knowledgeable and thorough. I have moved over to... See more


4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.4

All reviews

(83)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Suzanne Badham at Evesham branch

Suzanne Badham at Evesham branch
Was extremely helpful she found me a policy that was perfect and also saved me a lot of money too,
She was very efficient and documents were sent very quickly, I will definitely be asking Suzanne for more of my insurance needs in the future and recommending friends and family to Howdens.

12 January 2024
Unprompted review

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