I wouldn’t hesitate in recommending Houzecheck for one minute. They explained everything very clearly and didn’t put any pressure to sign there and then. When I did sign up they instructed a loca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service we were provided by Bandish Thakor was great. The survey was set within few days and we got the report a few hours after the surveyors appointment so super quick. The survey done by Kevin... See more
Company replied
The booking process was quick and easy thanks to Bandish Thakor over the phone. Within a week we had a surveyor at the house we are buying and the survey emailed to us the next day. The survey itsel... See more
Company replied
I’m a happy returning customer and would highly recommend HouzeCheck to anyone needing a property valuation. I first heard about the company through my neighbour, who was also extremely satisfied... See more
Company replied
Company details
Written by the company
An independent assessment from a RICS surveyor gives you detailed information and a fair market value for the property, providing you with peace of mind and could potentially help you save thousands of pounds.
Contact info
30-40 St Albans Road, WD17 1RN, Watford, United Kingdom
- 0330 113 1133
- hello@houzecheck.com
- houzecheck.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick and easy to organise
Quick and easy to organise. Report comprehensive with a follow up phone call from the surveyor in case there were any questions. Great customer service, highly recommend.
12 April 2026
Reply from Houzecheck
Dear Customer,
Thank you for your review.
We are delighted to hear you were pleased with the service we provided and thank you for the recommendation.
Good luck with everything.
Karen
Customer Services
0203 936 9033
Competitive price,cheaper than most
Competitive price,cheaper than most, kept in contact throughout.
Surveyor was fab friendly punctual
Thank you
2 April 2026
Unprompted review
Reply from Houzecheck
Dear Sharon,
Thank you for your review.
We really appreciate your feedback and are grateful you took the time to share your experience.
Best of luck with the purchase!
Karen
Customer Services
0203 936 9033
Quick efficient service
Quick efficient service. Good price
Really comprehensive report.
18 April 2026
Reply from Houzecheck
Dear Mike
Thank you for your review.
I am pleased to hear you were happy with the service and the information provided to you in the report.
I will be sure to pass this on the surveyor.
Kind regards,
Karen
Customer Services
0203 936 9033
Very thorough and professional survey
Very thorough and professional survey. Would certainly recommend Houzecheck for a survey.
8 April 2026
Unprompted review
Reply from Houzecheck
Dear Wilkinson,
Thank you for your review.
We are very happy to hear that you found the survey to be thorough and professional! Thank you for your recommendation, we really appreciate it!
Best of luck with everything!
Kind regards,
Michelle
Customer Services
0203 936 9033
ALWAYS CHECK THE INSPECTOR FIRST
Gavin from houzecheck itself was great, however I didn't realise they hire third party reps to carry out their inspections and the person they used didn't seem competent in the slightest. Inspected the fireplace unit claiming it to be electric, you can quite visibly see the gas pipe going into it. Accompanied with a damp reading of 999.9 on a completely dry interior wall, by that logic the walls should be completely saturated.
10 April 2026
Reply from Houzecheck
Dear Customer,
Thank you for your feedback. We are pleased to hear Gavin provided good service, but I am sorry to hear you were disappointed with the inspection itself.
We have located your booking and have passed your comments regarding the fireplace and damp readings to the surveyor for further investigation. We take concerns around accuracy very seriously and want to ensure these points are reviewed fully.
We will be in touch again once we have received the surveyor’s response. If you have anything you would like to add in the meantime, please email us at team@houzecheck.com, quoting the property address and postcode.
Kind regards,
Michelle
Customer Services
0203 936 9033
great commumication easy to set up…
great commumication easy to set up survery would definitely recommend
17 April 2026
Reply from Houzecheck
Dear Kim,
Thank you for your review.
We are delighted you found the communication good and the inspection easy to set up! We pride ourselves on taking the stress out of the booking!
Thank you for your recommendation, we really appreciate it!
Best of luck!
Kind regards,
Michelle
Customer Services
0203 936 9033
Max the surveyor is first class
Max the surveyor is first class, he even turned the taps on! If you want a survey, ask for him! He took time to go through everything by phone and was brilliant!
Outstanding thank you, worth every penny!
17 April 2026
Reply from Houzecheck
Dear Emma,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Level 2 home survey
The surveyer went through all the details on the report and answered all my questions, very effiecient service.
10 April 2026
Reply from Houzecheck
Dear Efrem,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Amazing company.i had a level 2 survey…
Amazing company.i had a level 2 survey done so much useful info on report and very detailed. Would use again.
13 April 2026
Reply from Houzecheck
Dear Carol,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Aimee
Customer Services
0203 936 9033
The response to our survey request was…
The response to our survey request was very fast and the survey took place with 10 days with report arriving with 3 days of the survey.
The report detailed a number of issues that we have taken up with the seller.
A job well done.
7 April 2026
Reply from Houzecheck
Dear Terence,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Great surveyor
Great surveyor , talked me through the process, managed to secure a date quickly , had to wait a few days for the actual report , great service, would definitely recommend
7 April 2026
Reply from Houzecheck
Dear Karen,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Aimee
Customer Services
0203 936 9033
Invaluable advice from Surveyor
I used Houzecheck for a property I was buying. Because I was a cash buyer I didn’t have to get one. But to be on the safe side I did.
Oh my goodness with a level 3 building survey the house I was planning to buy came back with loads wrong with it. The vendor didn’t want to do the work so I had to withdraw my offer.
So I find another house. This one looked ok so I did a level 2 buyers survey.
They were asking top money for the small terraced Victorian property. But some of the things that the Houzecheck surveyor pointed out made me realise I would be looking at some hefty maintenance, including the roof!
As I’m 55 I need to make very sure I’m not going to be buying a house that needs thousands spending on it.
So Houzecheck have been totally invaluable and I wouldn’t hesitate to use them again.
14 April 2026
Unprompted review
Reply from Houzecheck
Dear Joanna,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Aimee
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Pauline,
Thank you for your review.
We are delighted to hear you are pleased with the service you have received.
Kind regards,
Karen
Customer Service
0203 936 9033
The executive
The executive, Mr Danzel Sunny was extra ordinary. He made things happen without any delays. Hats off to his commitment and professionalism. If there is anyone that I have to recomment, I would only do Houzecheck.
8 April 2026
Unprompted review
Reply from Houzecheck
Dear Robin,
Thank you for your review.
We really appreciate your feedback and are very pleased we were able to assist you. I will be sure to pass this on to Danzel, as I am sure he will also be delighted.
Good luck with everything!
Kind regards,
Karen
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Ed,
Thank you for your review.
I am really pleased that you were happy with the service.
Kind regards,
Karen
Customer Services
0203 936 9033
Excellent service
Excellent service. Quick and easy to book. Fast turnaround and communication second to none.
15 April 2026
Reply from Houzecheck
Dear Katie,
Thank you for your review.
I am delighted to read you were happy with the service. I will be sure to pass this on to the surveyor!
We are very pleased we were able to assist you and best of luck with your purchase.
Kind regards,
Karen
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Morning,
Thank you for your review.
I am so pleased that you were happy with the efficiency of our services and we are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Great communication all through the…
Great communication all through the process. Received a phone call from my surveyor after she had completed the survey. Discussed key findings and received written report swiftly.
7 April 2026
Reply from Houzecheck
Dear Mary,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Not all I expected
Very efficient on telephone when booking survey. Surveyor did not arrive at stated time and it took a number of phone calls and being transferred to different departments to establish that he would attend as ordered. He eventually arrived three and a half hours late and spent very little time at the premises. Disappointing.
6 April 2026
Reply from Houzecheck
Dear Mr Smith,
Thank you for your review.
We’re sorry to hear that the surveyor arrived late and understand how frustrating this can be.
We always aim to ensure our surveyors attend appointments within the allocated time frame however understand they can occasionally be running late.
We would be very happy to investigate any issues for you. We pride ourselves on offering a high level of service and so if you are not happy, please could you call us on 0203 936 9033 or email us on team@houzecheck.com so we can look into these issues for you.
Kind regards,
Aimee
Customer Services
0203 936 9033
The quick response to get a quote and…
The quick response to get a quote and assign a surveyor to take the project.
12 April 2026
Reply from Houzecheck
Dear Michael,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
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