HP Diamond Jewellery Reviews 21

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I first met Jon and Nina at HP Diamond Jewellery in 2019 when I was looking for an engagement ring for Nicci. The care and service I received was second to none. The ring was perfect, so when it came... See more

Rated 5 out of 5 stars

We were absolutely delighted with the service provided by House of Preston. A very precious family heirloom ( diamond ring ) was repaired and returned to its full and former glory and we received a co... See more

Rated 4 out of 5 stars

Had my beautiful hall engagement ring from here. The quality of the diamonds is stunning. I absolutely love it. Also had my bespoke wedding ring made, exactly what I wanted. Fantastic service, go... See more

Rated 5 out of 5 stars

One of the best experiences I have had in my life. Gave Jonny a 2 week time window near Christmas and he managed to source the perfect diamond and get the ring made in time for Christmas Eve. Without... See more

Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler

Written by the company

A family-owned private fine diamond jeweller, creating timeless luxury pieces on request. The House fuses exceptional diamonds with bespoke contemporary and classic lines, representing a sophisticated synergy of beauty and delicacy. Whatever the idea, desire or budget, we will make it happen. By appointment only in Knightsbridge, London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Alan and Nicci

I first met Jon and Nina at HP Diamond Jewellery in 2019 when I was looking for an engagement ring for Nicci. The care and service I received was second to none. The ring was perfect, so when it came to the decision of where to buy Nicci's wedding ring for our 2023 wedding, there really was only one option. We reached out to Jon and yet again HP Diamond Jewellery came up with the perfect ring for our wedding. Needless to say the attention to detail and service we received from Jon and Nina was 1st class again.
This year I decided to buy Nicci an eternity ring, so I picked up the phone to Jon with a few details of what Nicci would like and within a few hours he'd come up with a few ideas and a shortlist of rings that he thought Nicci would like. In amongst the shortlist was the perfect Yellow and white diamonds set in platinum eternity ring. Within no time at all HP Diamond Jewellery had sized the ring and had it ready for collection. Once again, I can't speak highly enough of the service, product and after care we have received from Jon and Nina. We feel they have been an integral part of our personal journey for 6 years and it is reassuring to know that there are still companies out there with the "personal touch" who put the customer first. A 5 star experience.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

The attention to detail

The attention to detail, professionalism and value for money was of a very high standard.
Adam listened to what i was saying and delivered exactly what i wanted, his patience with my demanding requirements and fiddly repair and service was excellent! well done

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing 💍🤍

Absolutely amazing experience from start to finish. I got my engagement ring reset and the whole process was so smooth and quick to complete. The team made a special effort to keep me updated along the way and got it posted back to me really quickly so that I had it in time for a special occasion. I can’t thank everyone involved enough 🤍

9 March 2024
Unprompted review
Rated 5 out of 5 stars

5 star review for a 5 star business.

Jonny is amazing! I told him exactly what I wanted and he made it happen but even better than expected. My partner was over the moon with her engagement ring and the service was of the highest standard. Jonny always kept in contact with me throughout the whole process and even on the day when I was due to pick it up in London I was running late and he drove about 30 miles to deliver it to me half way, now that’s what you call going above and beyond for your clients, you won’t get a better experience. Another point to add, like most companies they care about profit, where as Jonny cares about the customer and you will get the best value for money. Will be coming back to Jonny and the team in the future. Thanks again Aaron.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Utterly flawless

What an utterly flawless diamond in the half eternity ring that I purchased for my beautiful wife. Thank you House Preston!!
Nina and Jonny your service was immense.
I'll be back for the next occasion

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic and professional service

We were absolutely delighted with the service provided by House of Preston. A very precious family heirloom ( diamond ring ) was repaired and returned to its full and former glory and we received a comprehensive valuation certificate. From start to finish we were dealt with professionally and with total respect . The service provided was outstanding and we would highly recommend Jon; his advice is second to none! We will definitely be using House of Preston again. Thank you so much. Highly recommended.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

I was lucky enough to receive a…

I was lucky enough to receive a stunning eternity band from my husband last year. It was just beyond beautiful, so perfectly designed and the delicate cut of the diamonds made the piece so unique, unlike anything else I’ve seen. Service was amazing, we would highly recommend for that special occasion! ❤️

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Engagement Ring & Wedding Bands

We were recommended House Preston by a very happy existing client of theirs and they have certainly lived up to our high expectations. Jonathan & Nina provided excellent guidance and attentive service throughout our journey of designing an engagement ring and our wedding bands. Everything was delivered on time and to a high standard.

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of earrings

House Preston is a place where my wife and I were welcomed and treated with profound respect. Their level of attentiveness is exceptional, and the resulting work is absolutely marvelous. I highly recommend House Preston if you wish to wear a piece of jewelry whose beauty is matched only by its quality of craftsmanship.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Truly great experience

Truly great experience. I was looking for an eternity ring for my wife as a special wedding anniversary and Jon couldn't be more helpful, his knowledge on diamonds and the transparency is really what set him apart from others. My wife couldn't be happier with the ring! Highly recommended

3 August 2023
Unprompted review
Rated 5 out of 5 stars

First time buyer of an engagement ring…

First time buyer of an engagement ring and my experience with Jonny was amazing! Was put in contact to Jonny by a friend of mine and it was truly the best thing that ever happened. I knew to a degree what I was looking for but with his knowledge and experience made the perfect ring that my fiancé loved - she was so happy! Even the after care was A* as the ring needed re-sizing and Jonny made this whole process easy as. Hat off to Jonny and the House Preston team!

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. John helped to guide me through every stage of designing and making my fiancee's engagement ring and I couldn't be happier with the end result (she said yes!). They'll maximise the quality of your jewellery no matter what your budget is. Highly recommended!

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Engagement ring refresh

I had my engagement ring remodelled and reset, to fit alongside my eternity band and wedding band. Jonny and Nina worked closely with me to create exactly what I wanted. They were both professional but also personable, and presented me with the most beautiful ring. It was a pleasure working with House Preston and I will absolutely be returning to them in the future.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

One of the best experiences I have had…

One of the best experiences I have had in my life. Gave Jonny a 2 week time window near Christmas and he managed to source the perfect diamond and get the ring made in time for Christmas Eve. Without even viewing the ring or giving him a ring size he got everything right, my now fiancé was absolutely buzzing and dreams come true. Can’t thank you enough highly recommended have a great Christmas house Preston!!

4 January 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased a heart diamond…

I recently purchased a heart diamond necklace for my daughter and I received a perfect service from House Preston! I was kept informed throughout the whole process . The packaging is fantastic and the necklace is absolutely stunning .
I can not wait for her to see it! I highly recommend House Preston !

21 December 2022
Unprompted review
Rated 4 out of 5 stars

Had my beautiful hall engagement ring…

Had my beautiful hall engagement ring from here. The quality of the diamonds is stunning. I absolutely love it.
Also had my bespoke wedding ring made, exactly what I wanted.
Fantastic service, gorgeous diamonds and outstanding quality. Would highly recommend.
Thanks Jonny & Nina

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Engagement ring remodelled…

I had my platinum solitaire engagement ring remodelled and set in yellow gold and I am so delighted with the result so now looking forward to having a new wedding ring designed! Thank you Nina & Jonny

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend House Preston!

Very happy with House Preston. They created a bespoke diamond necklace for my girlfriend from a design idea I had. Kept in contact from start to finish, and the necklace is stunning. They used top quality diamonds and stuck to my budget. Would highly recommend. Thank you so much, my girlfriend loves her necklace!

14 February 2022
Unprompted review

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