A little disappointed with no packaging at all for the reed diffusers, considering they will be gifts. Wooden sticks and bottle arrived as they were, not boxed or wrapped.
Company replied
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A little disappointed with no packaging at all for the reed diffusers, considering they will be gifts. Wooden sticks and bottle arrived as they were, not boxed or wrapped.
Company replied
I was a lucky competition winner! I won a medium candle of my choice and went for Pancakes - a blueberry and vanilla scented candle. Not only did it smell better than I could have imagined, but they a... See more
These are the most incredible candles I've ever bought! The smell is just phenomenal. They last for ages and quickly fill the house! The packaging is stunning and the beautiful Amber jars can b... See more
I purchased a vanilla flavoured candle from Warwick market. Extremely pleased with the quality and fragrance strength. House smells lovely even after burning my candle. I will definitely recommend... See more
Company replied
A lifestyle brand for extraordinary people. We make, create and collaborate. Bringing a selection of in-house designed products, prints, hand poured candles together with carefully selected brands that compliment our view on life and home.
BIRMINGHAM, United Kingdom
The best scents, lovely packaging, fast shipping & run by a brill human.
A little disappointed with no packaging at all for the reed diffusers, considering they will be gifts. Wooden sticks and bottle arrived as they were, not boxed or wrapped.

Reply from House of two trees

Reply from House of two trees
Fabulous products. Easily accessible website. Great communication. A perfect shopping experience.

Reply from House of two trees
Second order and this was just as good as the first. Everything arrived as expected and well packaged up.
Lovely candle and diffuser, but I waited a little longer than expected for delivery, especially when it's a business local to me.
Great candles, with attentive and responsive customer service. Very pleased overall!
I love these candles, they smell amazing, I’ve stocked up so I don’t run out anytime soon! Also perfect as gifts!
Best smelling candles especially English Gentleman! Great packaging and the candle burns well! No tunnelling!
I was a lucky competition winner! I won a medium candle of my choice and went for Pancakes - a blueberry and vanilla scented candle. Not only did it smell better than I could have imagined, but they also sent a matching tray as an extra surprise! Such a kind gesture, I’m a very happy “customer” (and will absolutely be coming back for more scents!)
Absolutely awesome, beautiful objects we can use every day, thank you :)
These are the most incredible candles I've ever bought! The smell is just phenomenal. They last for ages and quickly fill the house!
The packaging is stunning and the beautiful Amber jars can be used after which is great!
They arrived very well packaged and very quickly!
100% recommend Earth!
Whilst they could not be available for me to collect They contacted me to rearrange deliver of this beautiful centrepiece bowl high recommendation thanks
English Gentleman is the most gorgeous smelling candle!
I brought two Calm candles one for me and one for my daughter as a ‘Random Act Of Kindness’ they smell gorgeous! I was amazed it arrived so quickly. Thankyou
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