The layout of the website is beautiful and easy to navigate. Order was managed succesfully and the packaging was pretty good. Shipment was right on time, however ups left my parcel outside of my doo... See more
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See what reviewers are saying
Fantastic customer service. Ordered the Claddagh band in a size not listed on the website. Placed order Thursday evening 22nd of December, ring was dispatched the next day and received the following M... See more
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Not being very good at buying on line , I found that having to input my e address & home address in so many times became frustrating. However when I got to the end eventually your service was exceptio... See more
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Fantastic dealings with House of Lor. Vicki was very attentive answering messages outside of working hours. My ring was ordered and very quickly delivered. The packing is second to none, beautifully p... See more
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Company details
Written by the company
The House of Lor range consists of a comprehensive Irish Rose Gold and Sterling Silver collection. We also use 9 carat Yellow and White Gold in our Love Shamrock Collection, incorporating the Irish Rose Gold in each and every design. Ireland has a rich, living culture drawn from its heritage and its enduring creative associations. Our collections live and breathe the duality of Ireland today, enhanced by the richness of an ancient society: constantly looking to the future whilst always honouring its past.
Contact info
10 Knockmitten Business Park, D12 YE39, Dublin, Ireland
- +353 (1) 4762112
- info@houseoflor.com
- houseoflor.com
4.6
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great communication and customer service
4 October 2022
Reply from House of Lor
Thank you so much Lynda. Always a pleasure to get a lovely review.
Excellent service and quick delivery
Excellent service and quick delivery.
From my first enquiry to delivery, the customer service was wonderful.
29 September 2022
Reply from House of Lor
Hi Anne thank you for taking the time to leave a lovely review. It is very much appreciated. We hope you are very happy with your pendants.
I have bought this as a special…
I have bought this as a special birthday gift which won’t be given until the end of June
I bought it early not knowing what delivery was like
I’m not sure if the friend I bought the gift for would be able to exchange it if she doesn’t like the necklace{don’t think this will happen} as it is outside your standard return
I was pleased with the service & quality of the goods purchased
20 May 2022
Reply from House of Lor
Hi Jill thank you for the 5 Star Review, it means a lot to us at House of Lor. We are sure your friend will love her Pendant. But if she wants to exchange it, that will not be a problem. I have sent you an email with further details.
Excellent!!
Excellent!!! Excellent service and excellent product!!! Excellent price too. Love this store.
15 April 2022
Reply from House of Lor
Hi Robert, thank you so much for taking the time to leave a lovely review for House of Lor. Much appreciated.
Beautiful product but wouldn’t buy again . Poor customer service and delivery
Beautiful product
Poor customer service
Dreadful courier service . Late. Note delivered to address
Would love to buy more products but couldn’t risk receipt
12 April 2022
Reply from House of Lor
Hi Elizabeth
I am very sorry that you had such a negative experience with our delivery partner, UPS.
We have been in touch with UPS to express our disappointment with them. Unfortunately circumstances outside our control, can lead to our courier partners experiencing difficulties whilst delivering our product. Thankfully this is a rare occurrence. I am happy to refund the courier cost and have sent you an email to that affect. I look forward to hearing from you. Once again apologies for the inconvenience caused. House of Lor Website Team,
Excellent service with prompt no hassle…
Excellent service with prompt no hassle delivery
11 April 2022
Reply from House of Lor
We aim to please. Thank you for the review. We hope you love your Danu bracelet.
Both of my items are beautiful
Both of my items are beautiful - even better than I expected!
17 March 2022
Reply from House of Lor
Hi Michelle thank you for taking the time to write a review. It means a lot to us. We are delighted you are so happy with your Shamrock Earrings. All the best from the House of Lor Team.
beautiful Oreon rings
Ordered two beautiful Oreon rings from House of Lor and just love them! Tried to purchase one in 2019 while in Galway twice and they didn’t have our sizes. My daughter and I have been wanting one since then. It was wonderful work with House of Lor directly to order these amazing rings.
Thanks so much
12 March 2022
Reply from House of Lor
Hi Karen thank you so much for a wonderful review. We are delighted you and your daughter now have your Oreon rings. Long may you enjoy and wear them.
Very good service
Very good service, quickly delivered abs my niece loved the modern take on her claddagh ring.
3 March 2022
Reply from House of Lor
Hi Miranda thank you for taking the time to leave a lovely review. We are delighted your niece loves our contemporary take on the iconic Claddagh design.
Quality is excellent
21 February 2022
Reply from House of Lor
Hi Elaine thank you for your review. Very much appreciated by the House of Lor team.
Reply from House of Lor
Hi Caoimhe thank you for the review, really appreciated by the House of Lor team.
Excellent Quality
Excellent quality and even better customer service to resolve a minor issue . Have bought before and will do so again in the future
30 December 2021
Reply from House of Lor
Hi Phil thank you for the lovely review. Always great to hear from a happy repeat customer.
Happy customer
Delighted with the speed of service - items were delivered the day after ordering - I absolutely love the necklace & earrings they are perfect
29 December 2021
Reply from House of Lor
Hi Geraldine thrilled you are delighted with our pieces and service, thank you for taking the time out to write a review, it means a lot to us at House of Lor.
Excellent quality and packaging
28 December 2021
Reply from House of Lor
Thanks for the review Fran. Always nice to hear from a happy customer.
I have purchased a number of items to…
I have purchased a number of items to date. Beautiful jewellery, high quality packaging and quick delivery
24 December 2021
Reply from House of Lor
Hi Jackie thank you so much for the fab review. Lovely to hear from a happy, repeat customer.
I ordered several pieces from House of…Beautiful Pieces
I ordered several pieces from House of Lore. They were all shipped rather quickly to the US. The packaging was beautiful and each piece was beautifully crafted. I couldn’t be happier with my purchases and the company. Highly recommend this company!
1 December 2021
Reply from House of Lor
Hi Karen thank you for your great review. All the team at House of Lor are delighted to get such fabulous feedback. May you enjoy your House of Lor, Irish gold Jewellery pieces for many years to come.
I love my tree of life necklace
I love my tree of life necklace. The only reason for the four is because this necklace is much lighter and does not carry the weight of previous purchases.
15 November 2021
Thank you
Thank you, House of Lor, for my beautiful earrings ❤ they arrived much faster than I was expecting (I'm in Australia) & the packaging was so beautiful that I photographed every stage of the unwrapping process.
Having a small part of Ireland is my way of paying tribute to my 4x great grandmother, who was transported here during the famine & House of Lor made the process so easy for me. Thank you so much for your beautiful products & prompt, friendly customer service.
23 October 2021
Reply from House of Lor
Hi Jayne, what a lovely review. Thank you for taking the time to write it, it is deeply appreciated by the team at House of Lor. We are delighted you are so happy with our Jewellery, packaging and customer service. Please enjoy your Shamrock Earrings with Irish Gold, for many years to come.
Fantastic dealings with House of Lor
Fantastic dealings with House of Lor. Vicki was very attentive answering messages outside of working hours. My ring was ordered and very quickly delivered. The packing is second to none, beautifully presented. I love the fact I have some Irish gold and there is a Cert of Authenticity to prove this. Highly recommend shopping here, I know I will be a return customer. Thank you for my most beautiful ring.
2 October 2021
Reply from House of Lor
Hi Mary, myself and the team are thrilled to receive such a glowing recommendation. Thank you so much for taking the time to write a review, it is very much appreciated. We hope you enjoy your 'Love Shamrock' ring for many years to come.
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