Five star service deserves a five star recommendation. Over 80’s ear wax removal enhances hearing especially as NHS no longer provide this service. Super easy, painless procedure and best of all it’s... See more
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See what reviewers are saying
A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... See more
Company replied
Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping.... See more
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First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... See more
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Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, United Kingdom
- 0131 220 1220
4.9
Excellent
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Ear wax removal
I attended the House of Hearing to have ear wax removed and I could not fault either the procedure or the staff which is why I am giving them five stars.
12 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your lovely review. We're glad that we were able to help. ^CW
An excellent service with friendly
An excellent service with friendly, helpful and professional staff.
16 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review of the team in Edinburgh. ^CW
Great service
Great flexibility on appointments and a good price …had to get some secondary prints but again great flexibility on appointments ….
2 September 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving a kind review, Brian. We're glad we were able to help and we look forward to seeing you again soon. ^CW
Free service for Seniors
Free service for Seniors.
Very easy to find. No long wait before my appointment. Young lady was very nice and explained everything very clearly. I would certainly recommend it to friends.
10 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review, Anne. We look forward to seeing you again soon. ^CW
Booked ear wax removal for both ears as…
Booked ear wax removal for both ears as I thought they were blocked one ear on examination was totally clear the other minor wax whole thing took less than 2 mins charges £80
6 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review, John. We're glad to hear that you had a positive experience with us. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your kind review, Deborah. ^CW
The empathy of the audiologist
The sincerity of the audiologist, so helpful.
No waiting.
13 September 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving us a positive review, Margaret. We're glad you had a positive experience with us in Edinburgh and we look forward to seeing you again soon. ^CW
No hard sell
No hard sell, competent professional who was patient, kindly and provided an excellent service. Thank you
13 September 2024
Reply from House of Hearing - Edinburgh
Hi Carole, thank you for your review. I'm glad that you had a positive experience with us in Edinburgh and we look forward to seeing you again soon. ^CW
Good service and pleasant staff
30 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your positive review. We look forward to seeing you in our clinic again soon. ^CW
Met with a lovely girl who was very…
Met with a lovely girl who was very helpful and understanding.
3 September 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving a kind review, Chris. We're glad you had a positive experience with us in Edinburgh and we look forward to seeing you in clinic again soon. ^CW
There was plenty of time to ask…
There was plenty of time to ask questions and advice.
15 August 2024
Reply from House of Hearing - Edinburgh
We're glad you had a positive experience with us. Thank you for leaving a lovely review and we look forward to seeing you in clinic again soon. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Graham. We look forward to seeing you in clinic again soon! ^CW
I was very impressed and very much at…
I was very impressed and very much at ease as everything was explained to me in detail. The staff were very friendly and Mara was very attentive and efficient as this was my first time experiencing the suction process.
10 September 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving a lovely review for Mara and the team in Edinburgh. We're glad you had such a positive experience with us and we look forward to seeing you in clinic again soon. ^CW
The whole experience was first class
The whole experience was first class. The assistant who treated me was charming and very efficient, the facilities were first class and whole experience was 100%. I cannot express my gratitude enough for this service.
22 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your review, William. We're glad that you found the right level of support with us and that you found the staff and facilities first-class. We look forward to seeing you in clinic again soon! ^CW
Wonderful consultation
Wonderful consultation - helpful, informative and understanding.
11 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your positive review! We look forward to seeing you in clinic again soon! ^CW
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Mike! We look forward to seeing you in clinic again soon. ^CW
Sarah was excellent
After a bad experience elsewhere I attended House of Hearing today for ear wax removal. Sarah was amazing very professional and patient. I now have my hearing back. I cannot recommend them enough.
31 July 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Thank you for leaving a lovely review Michelle. We look forward to seeing you in clinic again soon. ^CW
I had a great experience at house of…
I had a great experience at house of hearing for a hearing test. The audiologist explained the whole process and what was happening very clearly and the whole process was very straightforward and comfortable. There was a lot of useful information and I left feeling well informed about the status of my hearing.
10 May 2024
Unprompted review
Excellent service
Excellent service. Friendly staff. (Sarah was wonderful.). Quick and easy cleaning of both ears. Thanks for fitting me in at such short notice, allowing me to continue my trip to Italy.
3 April 2024
Unprompted review
Declining hearing…
When my declining hearing became a problem I chose to visit House of Hearing. What a good experience! My audiologist, Louise, was knowledgeable, skilled and so patient with my endless questions - the complete professional. I am now wearing hearing aids and everyday sounds missing for so long are now so clear my whole life has been energised. Thank you Louise and House of Hearing, you gave me such a positive experience. Definitely 5 stars from me.
Robert
26 March 2024
Unprompted review
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