House Movers Reviews 124

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The van driver and mover, Khalid, was really helpful. Although there should be another driver coming initially but faced issues which caused 2-hour late, I still really like the service with super rea... See more

Company replied

Rated 5 out of 5 stars

The driver was fantastic! Although there was a significant delay in his arrival, he worked incredibly hard to make up for it and completed the job within the 2-hour window. He was extremely helpful, n... See more

Company replied

Rated 5 out of 5 stars

Pav and Louis were an absolute dream team. From the moment they arrived, they worked with a speed and ease that honestly didn’t seem human everything was handled quickly, carefully, and without a... See more

Company replied

Rated 3 out of 5 stars

The van didn't arrive and didn't arrive - there was no customer service. The van had broken down, there was no one saying what would happen as they had no spare vans at all. The van that arrived looke... See more

Company details

  1. Shipping Company
  2. House Clearance Service

Information provided by various external sources

The most reliable, efficient and on time service is provided by House Movers. with many experienced individuals and a group of professionals that specialise in moving houses and corporate moving services. House Movers is a London based company and helping to move house to all over the UK with a very competitive price. Moving House since 2013 with great reviews. When it comes to Office Movers and House Movers, our company provides various offers on packing services starting from boxes, shrink wraps, bubble wraps and tapes. All additional packing services can be done upon request.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Arriving on time

Arriving on time , very responsive and helpful , really liked their services. Especially Khalid was vey approachable

24 February 2026
Unprompted review
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Reply from House Movers

Hi Vasilis,

Thank you so much for your wonderful review!

We truly appreciate your kind words about our team being on time, responsive, and helpful. It means a lot to know that you were happy with our service.

A special thank you for mentioning Khalid — we’ll be sure to pass along your compliments to him. He’ll be delighted to hear that his approachable and supportive attitude made a positive difference in your experience.

We look forward to assisting you again in the future!

Kind Regards,
House Movers

Rated 5 out of 5 stars

House movers.co.uk - brilliant

They were super helpful in a really time constrained environment. They helped move my entire flat in just a couple of hours. Great service. Even dropped me off at my new place. They moved everything safely and made sure I got everything I needed into my new place.

10 February 2026
Unprompted review
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Reply from House Movers

Hi Tahir,

Thank you so much for your kind words! We know how stressful moving can be — especially on a tight timeline — so we’re really glad we could make the process smooth and efficient for you. It was our pleasure to help get everything safely to your new place (and make sure you got there too).

We truly appreciate you trusting us with your move and wish you all the best in your new home!

Kind Regards,
House Movers

Rated 5 out of 5 stars

Home moving from West London to South London

The driver Khalid is very professional and friendly. I would suggest their services to friends/others.

8 February 2026
Unprompted review
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Reply from House Movers

Hi Seon,

Thank you so much for your kind feedback! We’re thrilled to hear that Khalid made such a positive impression — he truly takes pride in being both professional and friendly.

We really appreciate your recommendation, and we’d be more than happy to assist you or your friends again anytime!

Kind Regards,
House Movers

Rated 5 out of 5 stars

Khaild and his helper was very good…

Khaild and his helper was very good today. Have been using this company for the last 3 years and I am very pleased with the.

7 February 2026
Unprompted review
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Reply from House Movers

Hi Matt,

Thank you so much for your kind words! We’re glad to hear Khalid and his helper took great care of you. We truly appreciate your loyalty over the past 3 years and are happy to know you’ve been pleased with our service. We look forward to helping you again whenever you need us!

Kind Regards,
House Movers

Rated 5 out of 5 stars

Helpful driver, best price

The van driver and mover, Khalid, was really helpful. Although there should be another driver coming initially but faced issues which caused 2-hour late, I still really like the service with super reasonable price. I had compared lots of companies’s price, and House Movers’ price is the best. Highly recommend👍

28 January 2026
Unprompted review
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Reply from House Movers

Hi Yi-hsun,

Thank you so much for taking the time to share your experience! We truly appreciate your understanding regarding the delay and are glad Khalid was able to provide helpful and reliable service. It means a lot to us that you found our pricing fair and competitive after comparing it with other companies. Your recommendation motivates our team to keep improving and delivering the best service possible. We look forward to assisting you again in the future!

Kind Regards,
House Movers

Rated 5 out of 5 stars

The driver was fantastic

The driver was fantastic! Although there was a significant delay in his arrival, he worked incredibly hard to make up for it and completed the job within the 2-hour window. He was extremely helpful, not just in moving, but also in strategically organizing all my items into the 50 sq ft storage unit to make sure everything fit perfectly. Highly recommended for his efficiency and expertise!

26 January 2026
Unprompted review
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Reply from House Movers

Hi Yueran,

Thank you so much for taking the time to share this thoughtful review! We truly appreciate your patience with the delayed arrival, and we’re glad to hear that the driver’s hard work, efficiency, and expertise made the experience a positive one. Strategically organising items to maximise space is something we take pride in, so it’s great to know that it stood out to you. We’ll be sure to pass along your kind words to him. Thanks again for the recommendation—we look forward to helping you again in the future!

Kind Regards,
House Movers

Rated 5 out of 5 stars

Amazing movers

Amazing movers. Very professional and legit. Incredibly helpful and sincere. Thank you so much Salam and Mandeep.

6 January 2026
Unprompted review
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Reply from House Movers

Hi Waj,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Salam and Mandeep will be thrilled to hear your feedback. It was our pleasure to help with your move, and we wish you all the best in your new place!

Kind Regards,
House Movers

Rated 5 out of 5 stars

Amazing service khalid is the best

Amazing service khalid is the best, please give him a raise and all jobs 🔥🔥

26 January 2026
Unprompted review
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Reply from House Movers

Hi Ismail,

Thank you so much for the amazing feedback! We’re lucky to have Khalid on the team — we’ll definitely pass along your kind words (and the raise suggestion).

We truly appreciate your support and look forward to helping you again with any future moves!

Kind Regards,
House Movers

Rated 5 out of 5 stars

Super great experience

Super great experience, they were on-time, friendly, helpful, made the move very calm, even when parking was difficult to find and we had to use a trolley to move my stuff a bit further. Also a very reasonable price, no unexpected fees. Would definitely use again.

25 January 2026
Unprompted review
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Reply from House Movers

Hi Julia,

Thank you so much for the kind review! We’re really glad to hear the move went smoothly and that our team could keep things calm—even with the parking challenges. We always aim to be punctual, transparent with pricing, and as helpful as possible, so your feedback truly means a lot to us. We’d be happy to help again anytime you need moving services!

Kind Regards,
House Movers

Rated 5 out of 5 stars

Andrew and Abbas were amazing

Andrew and Abbas were amazing, I can’t reccomend them more! Amazing service xxx

17 January 2026
Unprompted review
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Reply from House Movers

Hi Amy,

Thank you so much for the lovely review! We’re so glad to hear Andrew and Abbas took great care of you — they’ll be thrilled to hear your kind words.

We truly appreciate the recommendation and your support. If you ever need us again, we’re just a call away!

Kind Regards,
House Movers

Rated 5 out of 5 stars

excellent service by Pav and Louis

Pav and Louis were an absolute dream team. From the moment they arrived, they worked with a speed and ease that honestly didn’t seem human everything was handled quickly, carefully, and without a single moment of stress. They moved heavy items like they were feathers and kept the whole process flowing effortlessly.

What truly set them apart, though, was their humour. Their banter, jokes, and easygoing energy turned what could’ve been a long, exhausting day into something genuinely enjoyable. They kept the mood light, made everyone laugh, and somehow managed to be both incredibly efficient and incredibly fun at the same time.

If you want movers who are fast, professional, and bring the kind of good vibes that make moving day feel like hanging out with friends, Pav and Louis are the ones. I couldn’t recommend them more highly they made the entire experience amazing.

14 January 2026
Unprompted review
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Reply from House Movers

Thank you so much for this incredible review! We’re absolutely thrilled to hear how much Pav and Louis made your moving day not only smooth and stress-free, but genuinely enjoyable. They’ll be over the moon to know their hard work, teamwork, and sense of humour made such a lasting impression.

Moving day can be a big one, and we love knowing they helped turn it into a positive experience filled with laughs and good energy. Thanks again for trusting us with your move and for taking the time to share such kind words — it truly means a lot to our whole team!

Rated 5 out of 5 stars

Kalid was great and done a very good…

Kalid was great and done a very good job. He was very helpful. Just send him, he gonna do the job perfectly for the next time.

7 January 2026
Unprompted review
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Reply from House Movers

Hi Behzad,

Thank you so much for your kind review! We’re really happy to hear that Kalid did a great job and was so helpful. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and look forward to helping you again next time!

Kind Regards,
House Movers

Rated 1 out of 5 stars

Disappointing experience overall



Their driver hit our parked vehicle on the street and caused visible damage. Initially, the company agreed to settle the matter, but they later backtracked, suggesting it might not have been their driver—even though the timing of their arrival aligned with evidence from my vehicle. They also tried to shift responsibility to the driver personally, rather than accepting company liability.

To make matters worse, they promised to come back to me with a proposal to resolve the issue, but never followed up.

The move itself was poorly managed. It wasn't smooth, and they had to return the following day to deliver an item they had forgotten.

I would not recommend this company based on my experience.

20 June 2025
Unprompted review
Rated 2 out of 5 stars

I was really disappointed with the…

I was really disappointed with the service I received. The movers arrived 10 minutes late for my scheduled 2-hour slot and then stopped working exactly on time, despite the delay. One of the team members apparently felt unwell and couldn’t continue, but I was only told this after asking — no one from the company informed me in advance or offered an alternative.
As a result, I was left to carry most of the boxes to the 4th floor myself. On top of this, one of the furniture was damaged during the move.
Overall, the lack of communication and support was really unprofessional. I expected better.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Truly brilliant - top class

I use these guys a lot for work, probably every fortnight at least and always offer a truly exceptoinal service, honestly nothing is too much. I always offer to help but they do everything, Sami and Agar are amazing. Thanks to all of you for all your help

9 April 2025
Unprompted review
Rated 3 out of 5 stars

I have good experience whit 2 amazing…

I have good experience whit 2 amazing people who move my belongings on 01.01.25 but yesterday one person on reception was very unprofessional and laying and cancelled in last moment depends who is organising

12 January 2025
Unprompted review
Rated 3 out of 5 stars

Terrible communication and no plan for any emergency

The van didn't arrive and didn't arrive - there was no customer service. The van had broken down, there was no one saying what would happen as they had no spare vans at all. The van that arrived looked old. Also did not communicate, always left me waiting to hear each time!! The only reason for 3 stars was as the mover guys were super helpful -although they'd inherited the job.

28 August 2024
Unprompted review
Rated 3 out of 5 stars

Booked this company for a 6 hour…

Booked this company for a 6 hour packing + moving on my 2 bedroom flat for a team of 3 movers. This was based on a video of the flat explaining in detail what needed to be done I sent beforehand to their surveyor.
The movers were polite, helpful and well-meaning. The van they brought was probably too small but they did a great job maximising its space.
That said it felt a bit sluggish and slow generally. The move took 11.5 hours instead of the planned 6 causing the price to almost double.
Don’t get me wrong moving is very hard work. But competition is fierce and the companies I previously used were more efficient. They packed, moved, disassembled and reassembled furniture in a speedier manner. This was not the case this time. Moreover I could understand if their estimation was off by a couple of hours but 6 hours instead of 11.5 is not acceptable.

15 August 2024
Unprompted review
Rated 2 out of 5 stars

Don't use these guys.

Don't use these guys.

Booked them for 2 and a half hours for 2pm. The drivers arrived at 4.30pm, 2 and a half hours late (the time the job was supposed to be finished).

Super inconvenient, and when I kicked up a fuss they offered me a pretty measly 10% discount. I paid.

When the job was done, they charged me for the extra 30 minutes the job took them (largely due to rush hour traffic, as a result of them being so catastrophically late).

I told them they should waive it given their lateness, they then told the drivers not to leave till payment was made, implying they wouldn't pay the drivers until I paid up.

In the end I did, because I felt bad for the drivers who had done a fair job, but I'll never use this company again.

I recommend you don't either. They'll waste your time and then charge you for the privilege.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

UNATTENDED POSSESSIONS / RECKLESS MISMANAGEMENT

If having your personal possessions left unattended and the removal van not secured while having your stuff moved from the entrance of the building to the apartment is 'NOTHING WRONG' - these are the very words of one of House Movers’ members of staff I spoke with following my traumatic house move experience dated 1st July 2024 - then feel free to be brave enough to use their services.

1 July 2024
Unprompted review

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