Housegent Reviews 

I would give Housegent zero stars if that were an option.

After only 3 months and just 3 uses, the telluride table we purchased began peeling. That level of deterioration after virtually no use is completely unacceptable and has left me extremely disappointed with the quality of the product.

Unfortunately, the product failure has been made even worse by Housegent’s response—or lack thereof.

I contacted the company to address the problem and was given multiple commitments that they would make it right. I relied on those commitments and gave them multiple opportunities to follow through. Instead, after repeated communications, the company stopped responding and effectively ghosted me.

The most frustrating part is that I wasn’t asking for anything unreasonable. I simply expected Housegent to stand behind its product and honor the commitments its representatives made.

A product that begins peeling after three months and three uses is disappointing enough. Promising to resolve the problem and then disappearing is, in my opinion, an even bigger reflection of the company’s customer service.

I would strongly caution anyone considering a purchase from Housegent to think twice. My experience has been a defective/poor-quality product followed by extremely disappointing customer service and a complete lack of follow-through. Oh, and it took over 8 weeks to ship.

Rating: 1/10.

The drawers on this nightstand open nicely, and it complements my bedroom arrangement. The item itself seems robust and practical for daily use. Although shipping took longer than I had anticipated, the support staff kept me informed at every stage. Considering the cost and general quality, i'm happy with the purchase overall.

The coffee table I got looks really good in my living room. Customer service was helpful too. My only complaint is that delivery took longer than I hoped. Everything turned out fine, just wasn't a quick process. Still, no hard feelings.

The final outcome was great! My wife was skeptical at first, but once it finally came in, she was impressed. The delivery took awhile since it was from overseas, but we were updated with the status of the build and delivery.

The furniture is well constructed and looks good. What stood out was their follow-up. Right after I ordered, they reached out to confirm my address, timeline, and finish options. However, the production took about 3 weeks longer than initially estimated, and updates during that wait were sparse. It arrived in great condition, but better timeline management would've made this a 5 star experience.

I have received the table I bought, and the packaging is very exquisite! Although it took some time to assemble the table, the cost performance is still very high, highly recommended!

I love my table and chairs. They are such good quality and grace my kitchen breakfast area with retro color and design! I was heading towards a normal wood table and this look brought a new sparkle to my remodel.